4/10 Poor
Richard
Business traveller
18 Feb 2024
Liked: Cleanliness
Disliked: Amenities
I booked the room the night before I left. I did not know I needed an access code and the room number. When I arrived on site I did not have a phone so I couldn't call home to see if there was a message in my email on my home computer (there was). By luck another guest let me in and I found the lone staff in the hotel who found out what room number I was assigned and the access code. Otherwise i would have left and booked into a hotel with a receptionist. I stayed at the same hotel last year but it was staffed. If someone had said to check my email for the room and codes when I booked there wouldn't have been a problem. My cell phone does not have internet and all I use it for is as a phone. The staff person was very helpful I found her. I will book with a different hotel next year when I come to the area for an annual event.
Richard
Stayed 1 night in Feb 2024