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5.0 out of 5

"The staff was really friendly and professional. The hotel is nice and clean. My favorite part was the view of the Duomo from my room. I especially lov ... " More

By a verified traveller on Sun 22 Sep 2019

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Hotel Description

4-star spa hotel near Piazza di Santa Maria Novella

San Lorenzo stay

Within a 10-minute walk of this San Lorenzo hotel, you'll find Central Market and Gallery of the Academy of Florence. Cathedral of Santa Maria del Fiore and Piazza del Duomo are also within half a mile (1 km).

Full-service spa, dining

A full-service spa, a spa tub, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Enjoy the gym and unwind at the bar/lounge and poolside bar.

Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
CA $444* Per night/room 21 Apr. - 22 Apr.

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Exclusive Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Palazzo Castri 1874 Hotel & Spa ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Palazzo Castri 1874 Hotel & Spa

Everyone (3) Couples (1)
5 out of 5
The staff was really friendly and professional. The hotel is nice and clean. My favorite part was the view of the Duomo from my room. I especially love where my room was located...it was quiet and away from the street crowd. I would definitely come back to this hotel next time around.

Posted by on 22 Sep. 2019

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Comment from Hotel Management

28 Sep. 2019 by Raniero Fattiboni

Valued Guest/s , After your kind words and special description make us happy and admired. Located in the heart of Florence , the elegant Palazzo Castri 1874 ,carefully restored, inside with a contemporary splendor, using authentic materials and preserving the typical architectural charateristics of the boutique hotels ; today this exclusive and contemporary location offers a completely innovative and accurate choice of room category such as the suite with a view , with harmonious fatures, a meeting room , our dining room Florentia Cafè, indoor heated swimming pool , gym , turkish bath , emotional shower and sauna. Each suite has it's own unique characteristics, as the hotel staff , that is always available to all guests to ensure an exclusive and highly personalized service , such as the exquisite words of satisfaction and interest you were able to discover , unite our efforts to make your holiday in Florence unique. Waiting to welcoming you again, we offer here our sincere salutation and best regards from Florence. Guest relation department Raniero Fattiboni

5 out of 5
One of the best hotels I’ve ever stayed at. The room was great and the staff was so helpful getting us reservations and helping see the city sights. The breakfast each morning was unbelievable!

Posted by on 14 Apr. 2019

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Comment from Hotel Management

16 May 2019 by Guest relation department, Raniero Fattiboni

Dear guest, Very glad about your exquisite words of preference and interest you had with your last holiday with us. We wish that the special harmony you had met all of your expectations , spreading in every hidden secret of the hotel. We are glad about your interesting words to Palazzo Castri 1874, hoping that your holiday with us let you enjoyed the boutique hotel proposal for a relaxing break in Florence hoping , we would arrange something more special next time . Best regard

5 out of 5

Florence Visit

Pros: Cleanliness and courtesy of Staff.
Cons: n/a
Location: Walking distance to most all recognized sites.
Hotel, very well kept, Service was excellent in all areas. Employees very nice. I would recommend this Hotel without question.

Posted by , from Puerto Rico on 24 Apr. 2018

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Comment from Hotel Management

21 Jun. 2018 by Matteo

Dear guest, we cannot thank you enough for your compliments. Our staff always try to meet guests' needs and to pay attention to all the details. Look forward to seeing you again. Best regards

5 out of 5

Stay Here!

Pros: What's not to like? recently remodeled, the hotel is absolutely beautiful, completely high tech, blessed by a marvelous location, excellent staff.
Cons: Although the breakfasts are wonderful, don't plan to eat other meals "in hotel". The staff was wonderful about recommending local treasures for dining and sightseeing.
Location: Particular thanks to Michael at the front desk....went out of his way to ensure our family had a great stay. Just blocks from open market, Duomo.

Posted by , from Manchester, NH, USA on 26 Oct. 2016

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Comment from Hotel Management

9 Dec. 2016 by Guest Relations Office

Dear Tom, We are delighted to receive your lovely feedback about our chic boutique hotel: a thousand thanks for your appreciation and trust. It is worthwhile to mention that we improved our food menu. The entire team cannot wait to welcome you back! Sincerely, Emma Davtian

Property Features

Palazzo Castri 1874 Hotel & Spa offers its guests a full-service spa, a spa tub, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and 2 meeting rooms. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. A fitness center, a library, and a terrace are also featured at the business-friendly Palazzo Castri 1874 Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 4-star Florence hotel is smoke free.

  • 58 guestrooms or units
  • 646 sq ft of conference space
  • 60 sq m of conference space
  • Built in 1860
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge) , Offsite parking discounted rates available

Transport

  • Train station: Florence (ZMS-Santa Maria Novella Train Station) (1.1 km / 0.7 mi)
  • Metro station: Fortezza Tram Stop (0.4 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Palazzo Castri 1874 Hotel & Spa offers 58 accommodations with minibars and safes. Memory foam beds feature Egyptian cotton sheets and premium bedding. 40-inch LCD televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Memory foam beds
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.

Palazzo Castri 1874 Hotel & Spa has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 1
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 15 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Reservation might be required for some facilities onsite
  • Comprehensive recycling policy

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 18 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Valet parking fee: EUR 35 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per day
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palazzo Castri 1874 Hotel Florence
  • Palazzo Castri 1874 Hotel
  • Palazzo Castri 1874 Florence
  • Palazzo Castri 1874
  • Palazzo Castri 1874
  • Palazzo Castri 1874 Hotel Spa
  • Palazzo Castri 1874 & Florence
  • Palazzo Castri 1874 Hotel & Spa Hotel
  • Palazzo Castri 1874 Hotel & Spa Florence
  • Palazzo Castri 1874 Hotel & Spa Hotel Florence

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.