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"This is a magical hotel with great staff, service, restaurant, rooms, and location. I would love to stay there again. " More

By a verified traveller on Tue 06 Jan 2009

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Hotel Description

Luxury hotel near Romerberg

Heart of Frankfurt

Within a 15-minute walk of this Bahnhofsviertel hotel, you'll find Romerberg and Staedel Museum. Frankfurt Trade Fair and Alte Oper are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a terrace, and limo/town car service are also offered.

Free WiFi, flat-screen TVs

The 467 guestrooms feature free WiFi, flat-screen TVs with satellite channels, and thoughtful touches like bathrobes and slippers. Other amenities include 24-hour room service, minibars, and coffee/tea makers.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
C$132* Per night/room 4 Sep. - 5 Sep.

Standard Room, 1 Queen Bed, View (Skyline View)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Club Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Panorama)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

InterContinental Frankfurt ratings based on 5 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for InterContinental Frankfurt

Everyone (1)
5 out of 5

Posted by on 1 Aug. 2019

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2 out of 5

Should not be recommened. I don't think this hotel qulifies being named as Intercontinental hotel

Pros: Close restaurants
Cons: No free Internet, Noisy
1. The reception desk did not care priority club member. 2. Even I showed them my card twice they still could read out that I'm a platium menber and refused to allow me to use club lounge. 3. They did not give me a connection code to use wifi for free. 4. The bath tub needed whole night to sink the after bath water.

Posted by , from Seattle, WA, USA on 2 Oct. 2012

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1 out of 5

This hotel is a bad joke

I am an Intercontinental Hotel "Gold Ambassador" member and am a fan of this hotel chai. I stayed at this hotel in Frankfurt in Nov 2009. The hotel room was small - and this is the best thing I can say about the hotel. The bathroom reaked of urine-smell from the moment I stepped in the room, which they could not get rid of even though they had acknowledged this problem. I had complained several times about this problem, but nothing ever got done. They failed to clean my room 2 nights out of the 3 nights I stayed there - each time, I had to wait in the lounge at 10 PM waiting for my room to be cleaned, falling asleep on the lounge chair from my long day of meetings. The front desk people acted like as though they were doing me a favor for letting me stay there (although they were more than happy to take my money, and lots of it at that). The staff was rude and unhelpful - If they treat a "Gold Ambassador" member so badly, I would hate to think how they must treat their other guests. This hotel has to be dropped from the Intercontinental hotel chain. I will NEVER, EVER, stay there again!

Posted by on 4 Feb. 2010

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5 out of 5

Fabulous Frankfurt InterContinental

This is a magical hotel with great staff, service, restaurant, rooms, and location. I would love to stay there again.

Posted by on 6 Jan. 2009

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5 out of 5

Enjoyable Stay!

Great breakfast and very helpful staff. Within walking distance of many places we wanted to see. Wonderful river view.

Posted by on 2 Aug. 2006

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and limo/town car service. WiFi is free in public spaces. Event space at this hotel measures 24746 square feet (2299 square meters) and includes a conference center. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the luxury InterContinental Frankfurt. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Frankfurt hotel is smoke free.

  • 1 building
  • 467 guestrooms or units
  • 21 levels
  • 24746 sq ft of conference space
  • 2299 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: Frankfurt Intl. Airport (FRA) (13 km / 8.1 mi)
  • Train station: Frankfurt (Main) Central Station (0.8 km / 0.5 mi)
  • Metro station: Central U-Bahn (0.6 km / 0.4 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

InterContinental Frankfurt offers 467 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Frankfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Signatures Veranda - This restaurant specializes in regional cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 6:00 AM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30 per day.

Pet Policy

  • Pets: EUR 30 per pet, per day
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast and through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 34.00 per person (approximately)
  • Self parking fee: EUR 39 per day
  • Extended parking fee: EUR 39 per day
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Frankfurt InterContinental
  • InterContinental Frankfurt
  • InterContinental Hotel Frankfurt
  • InterContinental Frankfurt Hotel
  • InterContinental Frankfurt Hotel
  • InterContinental Frankfurt Frankfurt
  • InterContinental Frankfurt Hotel Frankfurt

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.