voco Gold Coast, an IHG Hotel

4.5 star property
4.5-star luxury hotel near SkyPoint Observation Deck, connected to the convention center

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voco Gold Coast, an IHG Hotel

Photo gallery for voco Gold Coast, an IHG Hotel

Outdoor pool, open 6:00 AM to 9:00 PM, sun loungers
Building design
Premium bedding, in-room safe, desk, laptop workspace
3 restaurants, breakfast served
Point of interest

Overview of voco Gold Coast, an IHG Hotel

Reviews
8.6

Excellent

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Explore the area

Map
31 Hamilton Avenue, Surfers Paradise, QLD, 4217
  • Popular LocationSkyPoint Observation Deck1 min walk
  • Popular LocationSurfers Paradise Beach6 min walk
  • Popular LocationCavill Avenue8 min walk
  • AirportGold Coast, QLD (OOL-Coolangatta)33 min drive

Room options

Premium Room, 2 Double Beds, Mountain View

  • 29 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, Ocean View

  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Ocean View

  • 29 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Mountain View

  • 29 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Ocean View

  • 29 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 29 sq m
  • Ocean view
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, City View

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Ocean View

  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, City View

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Gold Coast

Seaside stay .You'll be steps from SkyPoint Observation Deck and within a 10-minute walk of Surfers Paradise Beach with a stay at this Surfers Paradise hotel. Cavill Avenue and Chevron Renaissance are also within half a mile (1 km).

What's nearby

  • SkyPoint Observation Deck - 1 min walk
  • Surfers Paradise Beach - 6 min walk
  • Cavill Avenue - 8 min walk
  • Chevron Renaissance - 9 min walk
  • The Star Gold Coast - 3 min drive

Getting around

  • Cypress Avenue Station - 15 min walk
  • Varsity Lakes Station - 19 min drive
  • Coolangatta Airport (OOL) - 33 min drive

Restaurants

  • SkyPoint Observation Deck - 2 min walk
  • Alfresco on Elston - 1 min walk
  • Cocohut - 5 min walk
  • Clifford's Grill & Lounge - 2 min walk
  • Fuji sushi - 4 min walk

About this property

voco Gold Coast, an IHG Hotel

4.5-star luxury hotel near SkyPoint Observation Deck, connected to the convention center
Voco Gold Coast, an IHG Hotel offers its guests an outdoor pool and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 9 meeting rooms. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury voco Gold Coast, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Gold Coast hotel is smoke free.

  • 1 building
  • 389 guestrooms or units
  • 20 levels
  • 3 dining venues
  • Built in 2011
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Voco Gold Coast, an IHG Hotel offers 389 accommodations with safes and hair dryers. Beds feature premium bedding. LCD televisions come with premium digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Languages

Arabic, Chinese (Mandarin), English, Filipino, Finnish, Japanese, Korean, Portuguese, Spanish

Property amenities

Family friendly

  • Children's toys
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 20 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: AUD 39.00 for adults and AUD 19.50 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 43
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Digital channels
  • LCD TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 39.00 for adults and AUD 19.50 for children
  • Self parking fee: AUD 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Hotel Watermark
Watermark Hotel Surfers Paradise
Watermark Surfers Paradise
Watermark Hotel & Spa Gold Coast Surfers Paradise
Watermark Hotel And Spa Gold Coast
Watermark Hotel Gold Coast
Watermark Hotel
VOCO Gold Coast Formerly Watermark Hotel Surfers Paradise
VOCO Gold Coast Formerly Watermark Surfers Paradise
VOCO Gold Coast Formerly Watermark
VOCO Gold Coast Formerly Wate
voco Gold Coast formerly Watermark Hotel IHG Hotel
voco Gold Coast formerly Watermark IHG Surfers Paradise
voco Gold Coast formerly Watermark IHG
Watermark Hotel Spa
VOCO Gold Coast (Formerly Watermark)
Voco Gold Coast Watermark Ihg
voco Gold Coast
Voco Gold Coast, An Ihg
voco Gold Coast An IHG Hotel
voco Gold Coast, an IHG Hotel Hotel
voco Gold Coast, an IHG Hotel Surfers Paradise
voco Gold Coast, an IHG Hotel Hotel Surfers Paradise
voco Gold Coast (formerly Watermark Hotel Spa) An IHG Hotel

voco Gold Coast, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 534 out of 1000 reviews" "
Rating 8 - Good. 294 out of 1000 reviews" "
Rating 6 - Okay. 105 out of 1000 reviews" "
Rating 4 - Poor. 46 out of 1000 reviews" "
Rating 2 - Terrible. 21 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Masako

Stayed 3 nights in Jan 2024

10/10 Excellent

Shehan De

Liked: Cleanliness, property conditions & facilities
Really Good . I would certainly go back there again. Only downside is had to wait in a long queue for Morning breakfast.
Stayed 5 nights in Jan 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Close to transport and reasonable price
Stayed 2 nights in Jan 2024

8/10 Good

Jennifer

Liked: Staff & service
Stayed 1 night in Jan 2024

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 7 nights in Jan 2024

10/10 Excellent

Catalina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay with friends
The stay was amazing very friendly staff the room was amazingly clean and smelt really good. They have everything you could possibly want on site including a cafe for all us tired mummas. There's kids zone downstairs, this was amazing as well. I will be booking back here
Stayed 1 night in Jan 2024

6/10 Okay

Jocelyn

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

shek yin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Terry, Buckeye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, very nice facility
Stayed 1 night in Jan 2024

8/10 Good

Hani El Badawi El

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10
Stayed 4 nights in Jan 2024