View all photos for Standard Room, 2 Single Beds, Non Smoking
Standard Room, 2 Single Beds, Non Smoking
Sleeps 2
2 Twin Beds
View all photos for Standard Room, 1 Single Bed, Non Smoking
Standard Room, 1 Single Bed, Non Smoking
Sleeps 1
1 Twin Bed
View all photos for Standard Room, 1 Double Bed, Non Smoking
Standard Room, 1 Double Bed, Non Smoking
Sleeps 2
1 Double Bed
View all photos for Family Room, Multiple Beds, Non Smoking
Family Room, Multiple Beds, Non Smoking
Sleeps 2
1 Double Bed and 1 Twin Bed
View all photos for Suite, 1 Double Bed, Non Smoking
Suite, 1 Double Bed, Non Smoking
Sleeps 2
1 Double Bed
View all photos for Superior Room, 1 Double Bed, Non Smoking
Superior Room, 1 Double Bed, Non Smoking
Sleeps 2
1 Double Bed
About the area
Hartlepool
City center stay.Within a 10-minute walk of the hotel, you'll find Victoria Park and Hartlepool Maritime Experience. Also, Museum of Hartlepool is within half a mile (1 km) and Monkey Statue is within 2 miles (3 km).
What's nearby
Hartlepool Maritime Experience - 10 min walk
Museum of Hartlepool - 10 min walk
Monkey Statue - 17 min walk
Seaton Carew Beach - 8 min drive
Riverside Stadium - 20 min drive
Getting around
Hartlepool Station - 5 min walk
Durham (MME-Teesside Intl.) - 45 min drive
Restaurants
The Showroom - 2 min walk
The Ward Jackson - 4 min walk
Costa Coffee - 2 min walk
Hops and Cheese - 5 min walk
Three Brass Monkeys - 4 min walk
About this property
Best Western The Grand Hotel Hartlepool
3-star eco-certified hotel perfect for exploring Hartlepool
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-certified Best Western The Grand Hotel Hartlepool also features coffee/tea in a common area, concierge services, and laundry facilities. Parking is available for a fee.
This 3-star Hartlepool hotel is smoke free.
48 guestrooms or units
5 levels
Meeting rooms
Deli
Conference space
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Front-desk safe
Concierge
Wedding services available
Elevator
No smoking on site
Bar or lounge
Dining venue
Best Western The Grand Hotel Hartlepool offers 48 accommodations with coffee/tea makers and hair dryers. Satellite television is provided.
Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, and complimentary toiletries. This Hartlepool hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Awards and affiliations
Eco-Certified Property This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English
Property amenities
Family friendly
Free cribs/infant beds
Laundry facilities
Snack bar/deli
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Self parking on site (GBP 3.00 per day)
Food and drink
Cooked-to-order breakfast available for a fee 7 AM–9:30 AM on weekdays and 8 AM–10 AM on weekends: GBP 9.50 per person
1 restaurant
1 bar
24-hour room service
Coffee/tea in common area(s)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible path of travel
Room amenities
Entertainment
Cable/satellite channels
Bedroom
Bed sheets
Free cribs/infant beds
Heating
Bathroom
Bathtub or shower
Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Food and drink
Coffee/tea maker
More
Desk
Iron/ironing board
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Free cribs (infant beds)!
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: approximately GBP 9.50 per person
Self parking fee: GBP 3.00 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted.
Property is also known as
Best Western Grand Hotel Hartlepool
Best Western Grand Hartlepool
Best Western Grand Hotel
Best The Hartlepool Hartlepool
Best Western The Grand Hotel Hartlepool Hotel
Best Western The Grand Hotel Hartlepool Hartlepool
Best Western The Grand Hotel Hartlepool Hotel Hartlepool
Best Western The Grand Hotel Hartlepool Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
On arrival met by a friendly and helpful member of staff.
The room was a good size but unfortunately looked out into the hotels back yard which was a complete mess. The window didn’t seal well so it was quite noisy.
The Indian restaurant downstairs was excellent and highly recommended.
Again unfortunately we didn’t sleep well due to being right above the reception and noise from banging doors, loft and stairwell noise.
Room was located above a function room, sounded like the DJ was in my bathroom. Very noisy from 6pm until after midnight. When i complained i was told that i should have been told about the function but was also informed that customers are rarely every informed. Would bot stay here if you are looking for a decent night sleep.
The pictures are not what the hotel is like.Empty building cold no welcome feeling
Breakfast is not worth it box of cornflakes croissant
And a tea and the room is empty and cold with damp parts . Not a thing grand about this hotel
Hotel was nice enough for what we needed. Service was good, parking was good and the breakfast was nice.
Chris
Stayed 1 night in Mar 2020
8/10 Good
Richard
3 Mar 2020
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed in Hartlepool for a short break booked the Hotel as an attempt as an upgrade from the Travelodge. Staff were great, breakfast was great. The room looked ok from a distance, the bed you spent the night as if you were on the edge of a pit, trying not to fall in, didn't sleep very well, manager if you read this, change the bed. Bathroom was clean one of the two sinks didn't drain which we reported.
Lady in the breakfast room was great and the cooked breakfast was very nice. Been to Eastern Europe recently and been spoilt by there overall better hotels.