was terrible, security none existant as hotel door was open when i got there even though no one around, could not find key cupboard and rang housekeeper who didnt seem interested at all and didnt offer to come over. shower only had cold water, flies in lights not cleaned out, dirty walls in bathroom,no tea making equipment in room, shower grout black and mouldy, mirror light in bathroom not working, carpet around sink in bathroom was threadbare, paint work by shower was coming off,, cracks from ceiling to floor in bathroom, decorators paint and brushes left in main foyer, no glass in bathroom for rinsing teeth, blood stain on duvet cover and not ironed, pot pourri very old no smell from it,lots of light switches broken and lights not working in general rooms, picture in bedroom broken, toilet seat kept moving when sat on - very unsafe, no instructions on how to use tv and tv very small.