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Kobe Portopia Hotel

4.5 star property
Spa hotel near Port of Kobe

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Kobe Portopia Hotel

Photo gallery for Kobe Portopia Hotel

Indoor pool, seasonal outdoor pool
Lobby
Main Building Superior Floor, Triple Room, Non-smoking
Lobby
View from room

Overview of Kobe Portopia Hotel

Reviews
9.2

Wonderful

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
10-1 6-chome, Minatojima Nakamachi Chuo-ku, Kobe, Hyogo-ken, 650-0046
  • Popular LocationPort of Kobe16 min walk
  • Popular LocationKobe Animal Kingdom2 min drive
  • Popular LocationMeriken Park6 min drive
  • AirportOsaka (KIX-Kansai Intl.)66 min drive

Room options

View all photos for Double Room, Non-Smoking (South Building, South Resort Floor)

Minibar, in-room safe, desk, iron/ironing board

Double Room, Non-Smoking (South Building, South Resort Floor)

  • 39 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Run of the House (Twin or Double Bed based on Availability)

Minibar, in-room safe, desk, iron/ironing board

Run of the House (Twin or Double Bed based on Availability)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Main Building 24F Premier Double Room, Non-Smoking

Main Building 24F Premier Double Room, Non-Smoking

Main Building 24F Premier Double Room, Non-Smoking

  • 25.3 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Main Building Executive Floor, Twin Room, Non-Smoking (Free Access to Gym, Indoor Pool) (Single Use)

Minibar, in-room safe, desk, iron/ironing board

Main Building Executive Floor, Twin Room, Non-Smoking (Free Access to Gym, Indoor Pool) (Single Use)

  • 30 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Main Building 24F Premier Twin Room, Non-Smoking

Main Building 24F Premier Twin Room, Non-Smoking

Main Building 24F Premier Twin Room, Non-Smoking

  • 29.6 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Main Building 24F Premier Triple Room, Non-Smoking

Main Building 24F Premier Triple Room, Non-Smoking

Main Building 24F Premier Triple Room, Non-Smoking

  • 31.3 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Main Building Mid Century Floor Twin Room, Non-Smoking (Single Use)

Minibar, in-room safe, desk, iron/ironing board

Main Building Mid Century Floor Twin Room, Non-Smoking (Single Use)

  • 27 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Main Building Mid Century Floor Semi-Double Room, Non-Smoking

Minibar, in-room safe, desk, iron/ironing board

Main Building Mid Century Floor Semi-Double Room, Non-Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Semi Double Room, Non Smoking (Main Building)

Minibar, in-room safe, desk, iron/ironing board

Semi Double Room, Non Smoking (Main Building)

  • 22 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Twin Room, Non-Smoking (South Building, South Resort Floor, Single Use)

Minibar, in-room safe, desk, iron/ironing board

Twin Room, Non-Smoking (South Building, South Resort Floor, Single Use)

  • 39 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Main Building Superior Floor, Triple Room, Non-smoking

Main Building Superior Floor, Triple Room, Non-smoking

Main Building Superior Floor, Triple Room, Non-smoking

  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Main Building Superior Floor, Double Room, Non-smoking

Minibar, in-room safe, desk, iron/ironing board

Main Building Superior Floor, Double Room, Non-smoking

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Main Building Superior Floor, Semi-Double Room, Non-smoking (1, 2 person)

Minibar, in-room safe, desk, iron/ironing board

Main Building Superior Floor, Semi-Double Room, Non-smoking (1, 2 person)

  • 22 sq m
  • Ocean view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Main Building, Superior Floor Twin Room, Non-smoking

Minibar, in-room safe, desk, iron/ironing board

Main Building, Superior Floor Twin Room, Non-smoking

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room, Non-Smoking (Main Building, 7-15F)

Minibar, in-room safe, desk, iron/ironing board

Standard Triple Room, Non-Smoking (Main Building, 7-15F)

  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Twin Room, Non Smoking (Main Building, 7-15F, Single Use)

Minibar, in-room safe, desk, iron/ironing board

Twin Room, Non Smoking (Main Building, 7-15F, Single Use)

  • 27 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Main Building 24F Premier Semi-Double Room, Non-Smoking

Main Building 24F Premier Semi-Double Room, Non-Smoking

Main Building 24F Premier Semi-Double Room, Non-Smoking

  • 22.4 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Main Building Executive Floor, Twin Room, Non-Smoking (Free Access to Gym, Indoor Pool)

Minibar, in-room safe, desk, iron/ironing board

Main Building Executive Floor, Twin Room, Non-Smoking (Free Access to Gym, Indoor Pool)

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room, Non-Smoking (South Building, South Resort Floor, Twin Room with 2 extra beds)

Quadruple Room, Non-Smoking (South Building, South Resort Floor, Twin Room with 2 extra beds)

Quadruple Room, Non-Smoking (South Building, South Resort Floor, Twin Room with 2 extra beds)

  • 39 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Murphy Beds

View all photos for Triple Room, Non-Smoking (South Building, South Resort Floor)

Minibar, in-room safe, desk, iron/ironing board

Triple Room, Non-Smoking (South Building, South Resort Floor)

  • 39 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Standard Twin Room, Non-Smoking (Main Building, 7-15F)

Minibar, in-room safe, desk, iron/ironing board

Standard Twin Room, Non-Smoking (Main Building, 7-15F)

  • 27 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Main Building Executive Floor, Double Room, Non-Smoking (Free Access to Gym, Indoor Pool)

Main Building Executive Floor, Double Room, Non-Smoking (Free Access to Gym, Indoor Pool)

Main Building Executive Floor, Double Room, Non-Smoking (Free Access to Gym, Indoor Pool)

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Main Building Mid Century Floor Twin Room, Non-Smoking

Minibar, in-room safe, desk, iron/ironing board

Main Building Mid Century Floor Twin Room, Non-Smoking

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, Non-Smoking (Main Building, 7-15F) 1 single bed

Minibar, in-room safe, desk, iron/ironing board

Standard Single Room, Non-Smoking (Main Building, 7-15F) 1 single bed

  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Main Building Mid Century Floor Double Room, Non-Smoking

Main Building Mid Century Floor Double Room, Non-Smoking

Main Building Mid Century Floor Double Room, Non-Smoking

  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Non-Smoking (South Building, South Resort Floor)

Minibar, in-room safe, desk, iron/ironing board

Twin Room, Non-Smoking (South Building, South Resort Floor)

  • 39 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Main Building Mid Century Floor Triple Room, Non-Smoking

Main Building Mid Century Floor Triple Room, Non-Smoking

Main Building Mid Century Floor Triple Room, Non-Smoking

  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

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About the area

Kobe

Heart of Kobe.Your stay at this Chuo Ward hotel places you within 2 miles (3 km) of Port of Kobe and Kobe Animal Kingdom. Meriken Park and Kobe Tower are also within 3 miles (5 km).

What's nearby

  • Kobe International Exhibition Hall - 13 min walk
  • Port of Kobe - 16 min walk
  • Kobe Animal Kingdom - 2 min drive
  • Kobe Tower - 5 min drive
  • Meriken Park - 6 min drive

Getting around

  • Shiminhiroba Station - 2 min walk
  • Kobe Kasuganomichi Station - 5 min drive
  • Kansai Intl. Airport (KIX) - 71 min drive

Restaurants

  • IKEA - 10 min walk
  • スウェーデンビストロ - 11 min walk
  • 讃岐製麺所 - 12 min walk
  • チャイニーズダイニング チリケン - 7 min walk
  • ビッグボーイポートアイランド店 - 7 min walk

About this property

Kobe Portopia Hotel

Spa hotel near Port of Kobe
Kobe Portopia Hotel offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 9 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a business center and 36 meeting rooms. A seasonal outdoor pool, a health club, and a sauna are also featured at the business-friendly Kobe Portopia Hotel. A train station pick-up service and a train station drop-off service are free. Parking is available for a fee.

  • 737 guestrooms or units
  • 31 levels
  • 9 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • 0 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
Kobe Portopia Hotel offers 737 air-conditioned accommodations with minibars and safes. Televisions come with pay movies. Bathrooms include shower/tub combinations, slippers, bidets, and toilets with an electronic bidet.

This Kobe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, LUANA. Services include hot stone massages, Thai massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 800 per night)
  • Valet parking on site (surcharge; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Free roundtrip train station shuttle from 8:30 AM - 9:30 PM
  • Train station shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10 AM: JPY 3036-3542 for adults and JPY 1012-1897 for children
  • 9 restaurants and 2 coffee shops
  • 2 bars/lounges
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable/satellite channels
  • Pay movies
  • TV

Bedroom

  • Air conditioning

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Late check-in fee
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Children under 17 years old are not allowed in the sauna.
Guests booked in Breakfast Included rate plans receive breakfast for the number of adults ages 13 and older included in the reservation. Breakfast fees apply for guests ages 4-12. Breakfast is included for children up to age 3.
Access to the seasonal pool is available by reservation only. Guests must contact the property prior to arrival to reserve access.
This property's select guestrooms and club lounge on the 25-26th floors of the main building will be under renovation from January 20 to March 14, 2024. Guests can expect to hear construction-related noise and vibrations from 10 AM to 5 PM during this time.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 1265.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3036–3542 for adults, and JPY 1012–1897 for children
  • Self parking fee: JPY 800 per night
  • Late check-in fee
  • Crib (infant bed) fee: JPY 1265.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.

The Club Lounge is open 7 AM-7:30 PM.
For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.
This property requires guests to wear a swim cap when using the swimming pool.
This property prohibits the use of swim rings and kick-boards at the swimming pool.
Guests must be at least 13 years old to access the club lounge after 5 PM.

We should mention

  • The seasonal pool will open July 12 and close September 01.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hotel Portopia
Hotel Portopia Kobe
Kobe Portopia
Kobe Portopia Hotel
Portopia
Portopia Hotel
Portopia Hotel Kobe
Portopia Kobe
Portopia Kobe Hotel
Kobe Portopia Hotel Kobe
Kobe Portopia Hotel Hotel
Kobe Portopia Hotel Hotel Kobe

Kobe Portopia Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 641 out of 1006 reviews" "
Rating 8 - Good. 281 out of 1006 reviews" "
Rating 6 - Okay. 58 out of 1006 reviews" "
Rating 4 - Poor. 15 out of 1006 reviews" "
Rating 2 - Terrible. 11 out of 1006 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Masaaki

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
luxury room for this expense, but cleaning was not great - I saw several hairpins and some other small things on the floor.
Stayed 3 nights in Jan 2024

10/10 Excellent

Wilfred

Stayed 2 nights in Jan 2024

10/10 Excellent

CHI MING, Calgary

Stayed 3 nights in Nov 2023

10/10 Excellent

???????

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. The room was very spacious and all amenities were available. Breakfast was not included in the price but there is a convenient store in the basement where one can get breakfast.
Stayed 2 nights in Dec 2023

10/10 Excellent

Maki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Michael

Travelled with family
Stayed 1 night in Nov 2023

6/10 Okay

theseus

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was friendly and helpful, Hotel was beautiful, Rooms were extremely dated, looked like it was from the early 1990's, beds were hard and pillows were flat and need to be replaced along with the beds.
Stayed 1 night in Nov 2023

6/10 Okay

Juan

Travelled with group
Liked: Cleanliness
Beautiful, but pricy.
The hotel looks super nice, but they charge you for almost everything. The pool was about 25 dollars to use per person and the breakfast was also 25$ per person. The beds are also very hard.
Stayed 1 night in Nov 2023

10/10 Excellent

Sara Mom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have the shuttle bus from Sannomiya station and Shin Kobe station for free. It’s very convenient to get there anytime.
Stayed 1 night in Nov 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from the hotel were lovely.
Stayed 1 night in Oct 2023