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Marco Polo Hongkong Hotel

5.0 star property
Eco-certified hotel with 1 outdoor pools, connected to a shopping center in Kowloon

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Marco Polo Hongkong Hotel

Photo gallery for Marco Polo Hongkong Hotel

Exterior
Front of property - evening/night
Deluxe Harbour View room
2 restaurants, international cuisine
Reception

Overview of Marco Polo Hongkong Hotel

Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
3 Canton Road, Harbour City, Tsim Sha Tsui, Kowloon
  • Popular LocationHarbour City1 min walk
  • Popular LocationHong Kong - Macau Ferry Terminal7 min drive
  • Popular LocationHong Kong Convention and Exhibition Centre8 min drive
  • AirportHong Kong (HKG-Hong Kong Intl.)30 min drive

Room options

View all photos for Continental Superior Room with The Continental Club Lounge access

Continental Superior Room with The Continental Club Lounge access

Continental Superior Room with The Continental Club Lounge access

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Suite with The Continental Club Lounge access

Superior Suite with The Continental Club Lounge access | Living area

Superior Suite with The Continental Club Lounge access

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Continental Deluxe Room with The Continental Club Lounge access

Continental Deluxe Room with The Continental Club Lounge access

Continental Deluxe Room with The Continental Club Lounge access

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Harbour View room

Deluxe Harbour View room

Deluxe Harbour View room

  • 33 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the area

Kowloon

Tsim Sha Tsui stay.A stay at this Tsim Sha Tsui hotel places you steps from Harbour City and within a 10-minute walk of Victoria Harbour. Lan Kwai Fong and Hong Kong - Macau Ferry Terminal are also within 2 miles (3 km).

What's nearby

  • Harbour City - 1 min walk
  • Tsim Sha Tsui Star Ferry Pier - 3 min walk
  • K11 Art Mall - 9 min walk
  • Hong Kong - Macau Ferry Terminal - 7 min drive
  • Hong Kong Convention and Exhibition Centre - 8 min drive

Getting around

  • Hong Kong Tsim Sha Tsui Station - 8 min walk
  • Exhibition Centre Station - 20 min walk
  • Hong Kong International Airport (HKG) - 31 min drive

Restaurants

  • 馬哥孛羅香港酒店 - 1 min walk
  • Café & Meal Muji - 1 min walk
  • 麥當勞 - 3 min walk
  • 星巴克 - 3 min walk
  • Dan Ryan's Chicago Grill - 1 min walk

About this property

Marco Polo Hongkong Hotel

Eco-certified hotel with 1 outdoor pools, connected to a shopping center in Kowloon
Marco Polo Hongkong Hotel offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the eco-certified Marco Polo Hongkong Hotel.

This Kowloon hotel is smoke free.

  • 665 guestrooms or units
  • 18 levels
  • 2 dining venues
  • Meeting rooms
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Marco Polo Hongkong Hotel offers 665 air-conditioned accommodations with minibars and safes. A pillow menu is available. LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese

Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: HKD 261.8 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 33

Room amenities

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for HKD 440.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 800 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 261.8 per person
  • Rollaway bed fee: HKD 440.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Please note that children 12 years of age and younger are not permitted on the Continental Club Floor or in the Continental Lounge.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hongkong Hotel Marco Polo
Hongkong Marco Polo
Hongkong Marco Polo Hotel
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Marco Polo Hongkong
Marco Polo Hongkong Hotel
Marco Polo Hongkong Hotel Kowloon
Marco Polo Hongkong Kowloon
Marco Polo Hotel Hongkong
Hong Kong Marco Polo Hotel
Marco Polo Hongkong Hong Kong
Marco Polo Hongkong Hotel Hong Kong
Marco Polo Hotel Hong Kong
Marco Polo Hongkong
Marco Polo Hongkong Hotel Hotel
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Marco Polo Hongkong Hotel Hotel Kowloon

Marco Polo Hongkong Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 402 out of 1001 reviews" "
Rating 8 - Good. 386 out of 1001 reviews" "
Rating 6 - Okay. 144 out of 1001 reviews" "
Rating 4 - Poor. 39 out of 1001 reviews" "
Rating 2 - Terrible. 30 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Romell

Travelled with family
Liked: Staff & service
Facilities are quite old specially the bathroom. Noise coming from above the room in the ceiling even at night.
Stayed 4 nights in Jan 2024

6/10 Okay

Cheng

Travelled with family
Liked: Cleanliness, property conditions & facilities
The front desk staff needs more professional training!
Stayed 3 nights in Jan 2024

2/10 Terrible

Thuy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024

10/10 Excellent

Nigel

Stayed 1 night in Jan 2024

10/10 Excellent

STEPHEN D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stephen D HK
Very satisfying stay to-date for our return to visiting HK since the Pandemic. The hotel is as we remembered it in terms of great location, service and cleanliness. The breakfast buffet is really great too! They can improve in terms of their electric outlets and provide bigger TVs based on room size.
Stayed 3 nights in Jan 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

8/10 Good

VINCENT J O

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Location and Staff
Had the opportunity to stay at this hotel right in the middle of the Harbor City area. Plenty to do without having to drive anywhere. They provided me with an amazing view up on the Continental Floor. Breakfast always had a nice variety of choices along with the Afternoon Tea and Evening Drinks. The staff and Manager up on that floor was thoughtful and kind during my entire stay. Very welcoming aura. The room service staff kept the room tidy and everyone was extremely friendly. Thank you for a wonderful experience during our vacation.
Stayed 10 nights in Dec 2023

8/10 Good

Ng

Travelled with partner
Liked: Cleanliness, staff & service
location is ok but the tiolet look old
Stayed 4 nights in Nov 2023

10/10 Excellent

MICHAEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Premium property inside world famous Harbour City mall. Exceptional service. HK ate best
Stayed 3 nights in Nov 2023