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Booked a room with one queen bed. They gave us a room with two queen beds. Took an imprint of my credit card with out asking and then proceeded to tell me if we touched the second queen bed we would get charged for it. The counter and sink were falling apart. Room was not clean. Will never stay there again.
Posted by LINDA on 28 May 2022
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Comment from Hotel Management
12 Jun. 2022
by Lizz
Dear Linda:
I am sorry that you had a bad experience with us. We do take an imprint of everyone paying method.
I thank you for letting us know what we did wrong, and we will try to improve.
Regrets
Lizz
Heritage Inn
Hope BC
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.