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The Moran CITYCENTRE

4-star property
800 Sorella Court, Houston, TX 1-855-887-0424
4.1 out of 5
Very good!
See all 14 travelocity Reviews

"I liked that it was close to good restaurants. I did not like our room - completely outdated, dirty, no amenities other than coffee and 2 bottles of ... " More

By a verified traveller on Mon 31 Jul 2023

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Hotel Description

4-star boutique hotel near CityCentre

Memorial stay

With a stay at this Memorial hotel, you'll be within half a mile (1 km) of CityCentre and 6 miles (10 km) of Westheimer Rd. Also within 9 miles (15 km) are Memorial Park and Arena Theater.

Free shuttle, breakfast

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the gym and free perks like on-the-go breakfast and an area shuttle.

Classic Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
CA $247* Per night/room 20 Apr. - 21 Apr.

Classic Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, 1 King Bed, Non Smoking (Junior)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Studio Suite, 1 King Bed, Accessible, Non Smoking (Junior)

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Moran CITYCENTRE ratings based on 14 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Moran CITYCENTRE

Everyone (5) Couples (8) Family (1)
5 out of 5
Awesome

Posted by on 28 Jan. 2024

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Comment from Hotel Management

29 Jan. 2024 by Hotel Management

It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.

4 out of 5
I liked that it was close to good restaurants. I did not like our room - completely outdated, dirty, no amenities other than coffee and 2 bottles of water.

Posted by on 31 Jul. 2023

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Comment from Hotel Management

31 Jul. 2023 by Hotel Management

We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we look forward to welcoming you back in the future!

5 out of 5
Our room was a Jr. Suite. The furniture was old and dirty, the table was scratched, the room was not friendly to the eye.

Posted by on 30 Jul. 2023

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Comment from Hotel Management

31 Jul. 2023 by Hotel Management

Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. Should you ever find yourself back in town, please give us a chance to show you that our product and service can live up to your expectations.

4 out of 5
Great property with lots to do. Just wish we could have found a vending machine without getting the car out of valet.

Posted by on 6 Nov. 2022

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Comment from Hotel Management

6 Nov. 2022 by Hotel Management

We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we look forward to welcoming you back in the future!

5 out of 5
Nice hotel amenities, pool, music staff and location.

Posted by on 24 May 2022

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Comment from Hotel Management

5 Jul. 2022 by Juan R

Thank you for sharing your positive experience with us and with your fellow travelers. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us! We look forward to welcoming you back to our hotel in the not-too-distant future.

5 out of 5

Posted by on 2 Apr. 2022

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4 out of 5

Posted by on 1 Feb. 2022

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Comment from Hotel Management

3 May 2022 by Steven Terrebonne

We’re grateful for your feedback and delighted that your stay hit the mark. Thank you for sharing your experience at the Moran. We hope you come back and visit us again soon.

4 out of 5

Posted by on 24 Oct. 2021

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Comment from Hotel Management

8 Feb. 2022 by Steven Terrebonne

Thank you for choosing the Moran. Your feedback is very much appreciated. We look forward to wowing you again on your next visit!

5 out of 5
Very nice

Posted by on 17 Oct. 2021

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Comment from Hotel Management

18 Oct. 2021 by Hotel Management

Thank you so much for your wonderful rating! We’re delighted to know that we went above and beyond in providing you with the best experience possible. Thank you for making us your hotel of choice - we excitedly await your next visit!

5 out of 5
The customer service was outstanding!

Posted by on 20 Sep. 2021

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Comment from Hotel Management

20 Sep. 2021 by Hotel Management

Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the not-too-distant future.

About the The Moran CITYCENTRE

Location 800 Sorella Court, Houston, TX 77024

Property Features

The Moran CITYCENTRE offers its guests an outdoor pool and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. Business amenities include a business center, meeting rooms, and limo/town car service. A terrace, multilingual staff, and a picnic area are also featured at the business-friendly The Moran CITYCENTRE. A free area shuttle within 5 mi is available. For a fee, parking is available. This 4-star Houston hotel is smoke free.

  • 1 building
  • 244 guestrooms or units
  • Meeting rooms
  • Built in 2009
  • To-go breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Laundry facilities
  • Refrigerator (on request)
  • Microwave (on request)

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Property shuttles: Free area shuttle within 5 mi
  • Parking: Valet parking available for a surcharge

Room Amenities

The Moran CITYCENTRE offers 244 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 49-inch LED televisions come with premium digital channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining
  • LED television
  • Digital channels
  • Premium channels
  • Microwave available
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Desk chair

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 10:00 AM.

The Moran CITYCENTRE has a restaurant on site.

Radio Milano & Milano Bar - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service is available.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

The credit card used to book the reservation must be presented by the cardholder at check-in.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available.

  • No cribs (infant beds) available
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 22.23 per accommodation, per night
  • Service fee: USD 1.09 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 39 per night (in/out privileges)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • The Moran CITYCENTRE Hotel
  • The Moran Hotel CITYCENTRE
  • The Moran CITYCENTRE Houston
  • The Moran CITYCENTRE Hotel Houston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.