"Hotel is in a superb spot by the sea, rooms are friendly and confortable, although they need some extra care on the window curtains, as well as the dr ... " More

By a verified traveller on Sun 11 Sep 2016

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Hotel Description

4-star all-inclusive property near Huatulco Beach, connected to the convention center

On the beach

With a stay at this well-placed property, you'll be half a mile (1 km) from Huatulco Beach and within 3 miles (5 km) of Chahue Beach. Bahías de Huatulco and Zaachila Beach are also within half a mile (1 km).

All-inclusive

This all-inclusive property features free water park access, a full-service spa, and a nightclub. Relax beachside with sun loungers and cool off with a drink at the beach bar. There's fun for all ages with a free kid's club and mini golf, and in-room childcare is an added bonus.

Balconies, plasma TVs

The 351 guestrooms feature free minibar items, plasma TVs with satellite channels, and thoughtful touches like bathrobes and slippers. Other amenities include balconies, coffee/tea makers, and free bottled water.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$290 per night

Deluxe Room, Sea View (Frontal Premium Level 2+1)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, Sea View (Frontal Premium Level (Nacional) 3+1)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, Sea View (Frontal Premium Level 3+1)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room (Premium Level 2+1)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room (Premium Level 4 adults)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Barceló Huatulco - All Inclusive ratings based on 13 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Barceló Huatulco - All Inclusive

Everyone (7)
2 out of 5
Unique nothing sorry! We were expecting better over all

Posted by on 4 Apr. 2019

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Comment from Hotel Management

8 Apr. 2019 by Barceló Huatulco.

Dear guest, Thank you for the time you took from your day to share your rating regarding your recent stay at our Barceló Huatulco hotel.ur primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. Kind regards.

5 out of 5
The hotel is set up where everything within the resort is very easy to get to. The staff at Barcelo were just amazing and i mean everyone! Braulio Lozano at the front desk was just exceptional when checking me in to my room. Very knowledgeable about the resort and the area of Hauctulco. I was hoping there was a deeper pool to swim in yes the ocean is right there but the current can get a little rough. Also the beds are very hard not that comfortable. I think it would be nice to have dance club1 or 2 nights a week at the theater , a bigger area to really dance. Club Jorango is really nice but i think people would love the club atmosphere just to change things up a little.

Posted by on 21 Mar. 2019

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Comment from Hotel Management

26 Mar. 2019 by Barceló Huatulco.

Dear guest, Thank you for reviewing your recent stay in our Barceló Huatulco. It is wonderful to read we were able to make your stay special from the moment you arrived until the moment you departed. We are also very pleased to read his kind words and the recognition of Braulio's work. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. We look forward to welcoming you back again very soon. Kind regards, Tania Alvarado Gómez. Barceló Huatulco.

3 out of 5
Food very normal noting especial no seafood at all

Posted by , from Chicago on 19 Sep. 2018

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Comment from Hotel Management

21 Sep. 2018 by Barceló Huatulco

Dear guest, We first would like to thank you for choosing our Barceló Huatulco hotel for your holidays and for sharing your comments on your experience among us. We lament reading that our buffet offer did not live up to your expectations as our professional Chefs strive to surprise our guests with a high standard gastronomy and the possibility to savor the best of the local cuisine as well as the finest international delights. Let me point out that in our La Tortuga buffet restaurant, we have dishes prepared with seafood. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best regards.

4 out of 5

Beautiful location, a few hiccups

Hotel is in a superb spot by the sea, rooms are friendly and confortable, although they need some extra care on the window curtains, as well as the drains on the balcony, but those were addressed promptly by the staff.

Posted by , from Chicago on 11 Sep. 2016

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Comment from Hotel Management

17 Sep. 2016 by General Manager

Dear Armando, Kindest regards from all the team of Barceló Huatulco , thank you for your visit and preference as well as your comments and areas of opportunity here mentioned us , it is very important for us to know the experience of our customers in order to correct details or deviations in our services. We invite you to visit us again and give us the opportunity to serve you again in this home. We're at your service. Thank you

2 out of 5
Cons: The Hotel should be better kept and the staff should comply to our requests and delay construction until after 10 a.m.
To start, when we asked for a different room they said no because that's what we paid for. The curtain in the bathroom had a very large hole, and the bottom part of the curtain had mold because the tub drained very slowly. The toilet seat was also broken and the bathroom smelled so bad that they had to use so much air freshener to cancel to smell. Also some of the lights were burned out. One big problem was by 7 in the morning they were doing construction work remodeling the rooms above. We complained twice to change rooms, but they still refused to switch our rooms. If you wish to stay in this hotel, getting premium is your best bet; their rooms are better, the view of the bay are better, and the bathroom is better. The food was good, but it is not kept very hot. The pool is nice, but the filters are not kept on and the water is cloudy when it is packed with people and they kept just pouring and pouring bleach into the water. The trips are a nice bonus and you absolutely must take the trips to the town and the boat tours to the bays, but just avoid the oysters!

Posted by on 3 Sep. 2015

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5 out of 5

It is what it said it was

Pros: Everything
Location: Beaches ......a lot of beaches.
Just like the pics on the web page everything was perfect. I would go again ..and plan to soon.

Posted by , from Texas on 31 Aug. 2015

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4 out of 5

Absolutely beautiful! Exceeded my expectations.

My family and I had a great time. The only issue I had was with the young lady at guest services, she was no where near as friendly as every other staff member we encountered throughout the hotel. I went to make reservations for the Italian themed dinner which was full which was ok, so instead we made reservations for the Mexican themed dinner. The young woman seemed very annoyed and scratched through a couple of lines on my reservation and circled time and date. I only read what she circled not what she scratched out so I didn't read it. Turns out she meant to underline not scratch through and when we arrived to eat they said my son and husband could not enter because they didn't have pants on. At no point did the young lady tell me and needless to say we didn't eat there. At the very least she could've mentioned it and who on earth brings pants to the beach???? Also for one night my son lost wifi service and the concierge said my son tried to add another device with the same password! He only had one device which was his phone, we purchased wifi for each one of us. They didn't give us a partial refund! Also they never mentioned that we had to reserve beach chairs so we stood around for 30 min and shared 3 chairs between 5 of us!

Posted by , from Washington DC on 24 Aug. 2015

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2 out of 5

Poor All Inclusive

Pros: Quiet
Cons: No free Internet
When I book this trip I choose it because is All Inclusive, but when we arrive, we found out that the drink that was included was only national liquors, and the quality of those are very low. If you want a better quality you have to pay for every drink or pay more for the premium All inclusive. The service on the bars was very poor, there was no waiters at the pool or beach that take your orders, and you have to go to the bar to have your drinks. You only have 2 diners in the good restaurants and when we went to the mexican, there was a humidity odor in the table that they give us, and we have to ask to change to the outside table. If you book this hotel, be sure to pay for the premium All inclusive if you like your drink to be good. The place was really nice, the hotel beach and pools are clean.

Posted by , from Mexico on 18 Sep. 2012

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5 out of 5

Right on the beach! Beautiful

The hotel was right on the beach and had a magnificent view of the ocean! The pool was very clean and had three seperate ares for adults, teen, and tots... The staff was very friendly and the food and drinks were very good!

Posted by , from Virginia on 13 Apr. 2011

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5 out of 5

Nice Resort

We just returned from Mexico and am happy to report that the hotel Barcelo is a nice place to stay. If you are looking for a comfortable and reasonablly priced hotel this is it. Their facility is clean and the grounds are beautiful. Overall we couldnt find anything to gripe about. Go and relax on the beach and have a cervese.

Posted by on 22 Feb. 2009

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All-inclusive Details

  • Access to onsite clubs included
  • Sailing included
  • Surfing/boogie boarding included
  • Taxes included
  • Buffet and à la carte dining
  • Airport transfers not included
  • Premium/non-domestic beverages not included
  • Fitness facilities included
  • Premium food items not included
  • Tennis included
  • Wireless Internet access not included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Soccer (football) included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Miniature golf included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Bartending classes/lessons included
  • Gratuities included
  • Cooking classes/lessons included
  • All food and beverages included
  • Food and beverage restrictions apply
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Minibar (all beverages included)
  • All onsite activities, and facilities and equipment included
  • Onsite live performances included
  • Snorkeling included

Property Features

Barceló Huatulco - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. For a convenient ride to the sand and surf, hop on the property's beach shuttle (surcharge). Pamper yourself with a treatment at the full-service spa and enjoy amenities at Barceló Huatulco - All Inclusive like a complimentary water park and a complimentary children's club. Free breakfast is available daily. There are 6 restaurants on site. You can enjoy a drink at one of the bars, which include a beach bar, a swim-up bar, and a bar/lounge. WiFi is available in public spaces for a fee. This all-inclusive property also offers an outdoor pool, a children's pool, and outdoor tennis courts. Self parking is free. Smoking is allowed in designated areas at this 4-star Santa María Huatulco property.

  • 351 guestrooms or units
  • 6 levels
  • 6 dining venues
  • 8654 sq ft of conference space
  • 804 sq m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Free water park access
  • Outdoor pool
  • Children's pool
  • Waterslide
  • Outdoor tennis courts - 3
  • Children's club (free)
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Miniature golf on site

Internet

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , Free parking nearby

Transport

  • Airport: Huatulco, Oaxaca (HUX-Bahias de Huatulco Intl.) (20.5 km / 12.7 mi)
  • Property shuttles: Airport shuttle, area shuttle within 50 meters, beach shuttle, and shopping center shuttle available for a surcharge
  • Parking: Free self parking

Room Amenities

Barceló Huatulco - All Inclusive offers 351 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Plasma televisions come with satellite channels. Coffee/tea makers and free minibar items are provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Additionally, rooms include hair dryers and irons/ironing boards. Rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.

  • Private balcony
  • Stocked minibar (free)
  • Plasma television
  • Satellite channels
  • Coffee maker
  • Shower
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily.

Dona Rosa - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

La Tortuga - This buffet restaurant serves breakfast and lunch. Open daily.

La Fontana - This restaurant specializes in Italian cuisine. Reservations are required. Open daily.

El Agave - Overlooking the pool and garden, this theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.

Kyoto - Overlooking the pool and garden, this restaurant specializes in sushi and serves dinner only. Reservations are required. Open daily.

Spa Services

  • Outdoor treatment areas
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Pets

  • Pets and service animals are not allowed at Barceló Huatulco - All Inclusive

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No pets or service animals allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: USD 12 per 24-hour period (rates may vary)
  • Airport shuttle fee: USD 100 per vehicle (roundtrip)
  • Airport shuttle fee per child: USD 50 (roundtrip), (from 1 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Barcelo Resort All Inclusive
  • Barcelo Huatulco Beach

You should know

  • Barceló Huatulco - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.