Heart of Hyannis
Within a 10-minute walk of the hotel, you'll find Cape Cod Melody Tent and Cape Cod Carousel. Wackenhammer's Clockwork Arcade and St. Francis Xavier Church are also within half a mile (1 km).
Renovated in 2019
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Free self parking, a 24-hour business center, and a garden are also offered.
4 Mar. 2024 by Hyannis Plaza Hotel
Dear Earl,First and foremost, we wish to extend our sincerest apologies for the series of unfortunate experiences you encountered during your stay with us. It's clear from your detailed account that we fell significantly short of providing the clean, comfortable, and safe environment we aim to offer all our guests. The issues you've described, particularly concerning the smoke odor, unsafe electrical outlets, and the presence of mold, are deeply concerning and do not meet our standards for quality and hospitality.We also apologize for any miscommunication regarding your suite booking and the refund process. It's essential for us to uphold transparency and honesty in all our interactions, and it's distressing to hear you felt this was not the case.Please know that we are taking your feedback very seriously. We have initiated a thorough investigation of the conditions reported in your room and the surrounding areas. We're committed to rectifying these issues promptly to prevent such situations from occurring in the future. Additionally, we are reviewing our communication and refund policies with our staff to ensure clearer, more compassionate handling of guest concerns.We understand that this response does not change your experience but hope it conveys our genuine regret and commitment to doing better. We would appreciate the opportunity to discuss this matter further with you directly and explore how we might make amends. Please contact us at your convenience.Again, we are truly sorry for the discomfort and inconvenience you and your wife experienced. Thank you for bringing these serious issues to our attention.
19 Oct. 2023 by Hyannis Plaza Hotel
Thank you, Tracy, for your 5 out of 5 rating. We're delighted to hear that you had a wonderful experience during your stay at Hyannis Plaza Hotel. Your positive feedback means a lot to us, and we appreciate your support. If you have any specific comments or suggestions to share, please feel free to reach out. We look forward to the opportunity to serve you again in the future. Your happiness is our goal, and we're here to make your stay enjoyable.
7 Aug. 2023 by Hyannis Plaza Hotel
Dear Krystal,Thank you for sharing your feedback about your recent stay with us. We appreciate your review, and we're sorry to learn that your experience resulted in a rating of 2 out of 5.While your review is concise, we value your opinion and would like to extend our sincere apologies for any aspects of your stay that did not meet your expectations. We understand that you may have encountered challenges, and we regret any inconveniences you may have faced during your visit.We would greatly appreciate the opportunity to learn more about your experience and address any specific issues you encountered. Your feedback is important to us as we continuously strive to improve our services and accommodations.We hope you might consider providing more details so that we can better understand your concerns and take appropriate steps to ensure a better experience during your next visit.Thank you for choosing to stay with us, and we hope to have the chance to serve you better in the future.Best Regards,
26 Oct. 2021 by Parth P. | General Manager
Hello Imedla, We are glad that you found our location on Hyannis Main Street to be convenient to all the best shops and beaches. We hope to see you again soon.
6 Sep. 2021 by Parth
Thank you for your kind comments!
9 Jul. 2021 by Parth
Thank you for your kind comments about your stay and our property. We look forward to serving you again in the future! Sincerely, Parth P. | Manager
23 Jun. 2021 by The Team
thanks so much
29 Jun. 2021 by The Team
Sorry for the inconvenience caused during your stay with us, hope to serve you better in the future
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. Event space at this hotel measures 2000 square feet (186 square meters) and includes conference space. An outdoor pool, a vending machine, and multilingual staff are also featured at the luxury Hyannis Plaza Hotel. Limited free parking is available on a first-come, first-served basis. A complete renovation of Hyannis Plaza Hotel was completed in June 2019. This Art Deco Hyannis hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Hyannis Plaza Hotel offers 141 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with cable channels. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
The Karibbean Lounge - This restaurant specializes in Fusion cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0012990200. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.