"Unable to reach front desk or customer service from 6 pm to 9 am the next morning each day of our stay. Unacceptable " More
On the beach
Stay at this Islamorada hotel and you'll be within half a mile (1 km) of Windley Key Fossil Reef Geological State Park and 2 miles (3 km) of History of Diving Museum.
Poolside dining
This Art Deco hotel features a private beach, a marina, and a restaurant. Dine at the beachfront restaurant and relax with sun loungers. Enjoy the outdoor pool and perks like a free area shuttle.
15 Sep. 2023 by General Manager
Hello from Islamorada,We're glad you enjoyed the beach and hope you had an overall good stay with us. If there was anything else we could've done to improve your time with us, please don't hesitate to let us know, as we constantly work hard to improve and enhance our guest experience. We look forward to welcoming you back down the line for an even better visit.With Sun & Sand,Matt SkaletskyGeneral Manager
7 Jul. 2023 by General Manager
Greetings from Paradise,Thank you for sharing your comments with us. We are delighted to know that you enjoyed your overall visit and appreciated our peaceful atmosphere. Happy travels, and we hope to see you again soon! With Sun & Sand,Matt SkaletskyResort Manager
1 Apr. 2023 by General Manager
Greetings Kathleen,Thank you for letting us know about your experience. While we do not advertise 24-hour service desk availability, we apologize for any inconvenience you experienced while with us. Your comments have been passed along so we can improve, and we hope for another chance to impress you in the future.With Sun & Sand,Tiffiany HolmesArea General Manager
14 Mar. 2023 by General Manager
Greetings from Paradise,Thank you so much for your comments, though we're sorry to hear about any disappointment with our accommodations or the service received. Rest assured, we'll discuss all of your comments internally as we continue to make changes for the future. We know that we can do better, and we hope you'll give us another chance soon.With Sun & Sand,Tiffiany HolmesArea General Manager
10 Jan. 2023 by General Manager
Greetings from Pelican Cove,It's wonderful that our peaceful setting and well-kept grounds were bright spots during your stay. In the future, please let our friendly front desk team know if you are not happy with the location of your room, as they may be able to assist you with a room change. That said, your feedback about parking has been noted and will be kept in mind for the future. It was a joy hosting you at Pelican Cove Resort & Marina, and we hope you'll revisit us the next time you're in Islamorada.With Sun & Sand,Rob BulkiewiczArea Assistant General Manager
15 May 2022 by General Manager
Dear Robert, We always appreciate feedback from our guests. It's great to know that our convenient location and friendly staff added to your experience. However, we apologize for any disappointment with the size of the rooms. Our team is always happy to show you other available options. Should you be in the area again, please consider coming back to see us.
3 May 2022 by General Manager
Dear Joshua, We appreciate you taking the time to share your thoughts regarding your recent stay at our property. While we're delighted you enjoyed our beautiful property and location, it greatly saddens us to hear we failed to provide the positive experience we're accustomed to, and you were disappointed with your visit. Please accept our apologies for any issues you encountered with your room and if you were not able to locate a member of our team for assistance. We will review the comments you raised internally and work to address what areas need to be improved. Thank you for your feedback, and we hope you'll allow us another opportunity to provide the stay you were expecting.
Simply walk outside to smell the salt air and watch the ocean waves from the sand beach. After a day at the beach, enjoy amenities at Pelican Cove Resort & Marina like a marina and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. This Art Deco hotel also offers a garden and a terrace. Smoking is allowed in designated areas at this 3-star Islamorada hotel.
Available in all rooms: WiFi (surcharge) , Wireless internet access
Available in some public areas: WiFi (surcharge)
Pelican Cove Resort & Marina offers 63 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. These individually decorated and furnished accommodations have separate dining areas. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Islamorada hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Wild & Lime - This beachfront café serves lunch and light fare.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
There is limited watercraft dockage available, for a fee. Guests must contact the hotel prior to arrival to reserve a boat slip in advance.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
