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"The staff are amazing. Very friendly and make the trip very fun. Room was ok for some reason when we showered water would get all over the floor no ma ... " More

By a verified traveller on Sat 03 Mar 2018

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Hotel Description

3.5-star beachfront property near El Palmar Beach

On the beach

Within a 5-minute walk of the property, you'll find El Palmar Beach and Delfiniti. Magic World Aquapark and Marina Ixtapa are also within half a mile (1 km).

All-inclusive

A nightclub, 3 restaurants, and an outdoor pool are all featured at this all-inclusive property. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities. Relax with a drink at one of the 3 bars/lounges and enjoy free perks like buffet breakfast and free self parking.

Balconies, satellite TV

The 228 guestrooms offer TVs with satellite channels, along with balconies and free bottled water. Other amenities include hair dryers, phones, and desks.

Deluxe Nature View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$211* Per night/room 7 Jan. - 8 Jan.

Royal Presidential Suite Ocean front with pool

Bed Count 2 Full Beds Maximum Occupancy 9 Max

Royal Deluxe Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Royal Family Suite Nature View

Bed Count 4 Full Beds Maximum Occupancy 8 Max

Premier Ocean View Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Park Royal Beach Ixtapa ratings based on 12 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Park Royal Beach Ixtapa

Everyone (4)
3 out of 5

Nice beach great staff!

The staff are amazing. Very friendly and make the trip very fun. Room was ok for some reason when we showered water would get all over the floor no matter how we moved the shower head. (That said no one else in our group of 8 had that problem) the room kinda had a moldy smell one other couple had the same. The food is ok kinda boring the menus don't change much we ate put a lot so that really wasn't to big of a problem. Nice pool. (Lots of kids at the swim up bar) the beach is beautiful. The resort overall is very clean. If u don't like loud music ask for a room off the first floor we were on that floor the band is pretty loud until midnight. I would probably stay here again.

Posted by , from minnesota on 3 Mar. 2018

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Comment from Hotel Management

5 Mar. 2018 by Park Royal Ixtapa

Dear guest: Let us thank you in the first place for staying at Park Royal Ixtapa, and for taking the time to share your experience with us. We are truly grateful for your appreciation, your words motivates us to work hard in order to improve every day. We will glad to welcome you back and go beyond your expectations Sincerely

4 out of 5

Older but very clean and staff are great!

Pros: Location is perfect for beach activities.
Cons: A little more information on room amenities we were charged for a upgraded room but were not that thrilled with the result!
Location: Take a walk on the beach
Had a great time everyone was wonderful. rooms were a older and well maintained.

Posted by , from Lake Havasu AZ on 6 Feb. 2017

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Comment from Hotel Management

8 Feb. 2017 by Director General

Dear Mr. Steve; Thank you for your stay at Park Royal Ixtapa and for such a positive review. It is an honor to read how much you enjoyed our facilities and services. Our mission is to make your stay as pleasant as possible and it is gratifying to know that we succeeded. I share that we are remodeling our rooms, we have four floors and little by little we will all have the same characteristics. No doubt they will be more comfortable than you remember. We look forward to your next visit to make your stay even more pleasant and memorable. Best regards

1 out of 5

Terrible hotel for the price

Terrible experience. Room was very bad for the price. Bathroom had mold on ceiling, the tub was very small and very high. The door would get stuck and would not close. The sliding door would come off the wall as you pulled to open. Pillows and bed where very hard. The food was very generic. Terrible place for what they charged for night. Will never stay there again.

Posted by , from Illinois on 2 Jul. 2016

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Comment from Hotel Management

by HGaleana

Good Afternoon Carlos; Please let me thank you in the first place for staying at Park Royal Ixtapa. It is thanks to comments like yours that we are able to identify our opportunity areas so as to continue to provide a quality service. I am truly sorry to read the inconveniences you went through during your stay. Please be sure that the corresponding departments have been aware of this situation in order to avoid future discontents. I look forward to welcome you back in the near future to make sure that you receive the quality service you deserve. Best regards

3 out of 5

Great beach access

The up side of our stay here, the food and drinks were great, beach access was great, the room was ok, it was not cool enough at times. The down side was construction on the site was non stop the whole stay and you could hear the night club music into the early morning every night. The worst part was being harassed everyday all day long by staff members about buying an excursion, excursion's at the airport are a scam.

Posted by , from TX on 28 May 2015

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Comment from Hotel Management

27 Aug. 2015 by Unhappy Texans

Dear Unhappy Texans; We are very pleased to hear from you and see that you had a wonderful time at our resorts. The comments you made help us to improve and deliver a great service such the one you enjoy. We were very happy to know that you had a chance to meet some places of our beautiful hotel and that this was an unforgettable experience for you. We would like to thank you and invite to come back soon. Regards

2 out of 5

Front desk staff HORRIBLE! Hotel going down hill!

Pros: Close restaurants, Free Internet
Cons: Noisy
We have a group of 10 that have stayed at this hotel for 4 years, but this past February 2012 will be the last time. Rooms never ready at check in. Air conditioning didn't work and the shower didn't work. Spoke with the front desk about these problems at least 9 times in 3 days. Finally the evening of the 3rd day they fixed one of the problems. The food has also gone down hill in the 4 years. No variety and poor quality. Service in the restaurants POOR if you're not hispanic. We will be staying at the Sunscape Dorado Pacifico on our next visit to Ixtapa.

Posted by , from Minnesota on 3 Jul. 2012

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Comment from Hotel Management

27 Aug. 2015 by M Torres

Dear Ixtapamama: We are very pleased to hear from you and see that you had a wonderful time at our resorts. The comments you made help us to improve and deliver a great service such the one you enjoy. We were very happy to know that you had a chance to meet some places of our beautiful hotel and that this was an unforgettable experience for you. We would like to thank you and invite to come back soon. Regards

4 out of 5

Hotel was boardering on marginal.

Pros: Free breakfast, Close restaurants, nice pool, nice beach
Cons: Noisy, bad drinks, internet only in lobby
The all inclusive drinks were not made with real fruit juices. Subs like Tang were used for Orange Juice. The food although good didn't have much variety and by the end of our stay we were going elsewhere to eat. The beach is beautiful but the current is very strong and not recommened for swimming. The hotel was very clean and the staff was helpful especially the first part of the trip. There was very loud music playing late into the night 3 out of the 7 night we stayed. Thankfully we brought ear plugs. Most likey wouldn't stay again but was worth the week to explore the area.

Posted by , from Tacoma,Wa on 12 Apr. 2011

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Comment from Hotel Management

27 Aug. 2015 by M Torres

Dear MamaKim: We are very pleased to hear from you and see that you had a wonderful time at our resorts. The comments you made help us to improve and deliver a great service such the one you enjoy. We were very happy to know that you had a chance to meet some places of our beautiful hotel and that this was an unforgettable experience for you. We would like to thank you and invite to come back soon. Regards

5 out of 5

Impeccably Clean, Delicious Food, Friendly Staff

I had an awesome ocean view from my room, the place was extremely clean, the food was delicious with a great selection of healthy foods. I especially enjoyed the Italiano restaurant which featured the most amazing antipasto bar. The staff was very friendly and helpful. The only downside was that wi-fi was only available in the lobby, however, they will soon extend wireless capability to rooms, restaurants, and pool area. I highly recommend Royal Park, Ixtapa. I can't wait to return!!

Posted by on 27 Feb. 2011

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Comment from Hotel Management

27 Aug. 2015 by M Torres

Dear Anonymous: We are very pleased to hear from you and see that you had a wonderful time at our resorts. The comments you made help us to improve and deliver a great service such the one you enjoy. We were very happy to know that you had a chance to meet some places of our beautiful hotel and that this was an unforgettable experience for you. We would like to thank you and invite to come back soon. Regards

2 out of 5

First and last stay

Our first trip to Ixtapa and most likely our last.Front desk was not at all friendly or concerned with our needs.The beds were like rocks.No refridgerators or safes in rooms.Food was only so-so.Italian restaurant was very good and allowed no children under 12 which was a great relief since the entire resort was over ran with children.No room in the pool,it was elbow to elbow.We thought we were coming during slow season to enjoy peace and quiet.As it turns out the resort was at capacity with local vacationers.No quiet here! Not the place to come for relaxation.

Posted by on 27 Sep. 2010

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Comment from Hotel Management

27 Aug. 2015 by M Torres

Dear Anonymous: We are very pleased to hear from you and see that you had a wonderful time at our resorts. The comments you made help us to improve and deliver a great service such the one you enjoy. We were very happy to know that you had a chance to meet some places of our beautiful hotel and that this was an unforgettable experience for you. We would like to thank you and invite to come back soon. Regards

3 out of 5

Great location Good Food Old property

Hotel is not the greatest. Pool is very old and falling apart. Food was very good employees very nice!

Posted by on 20 Jun. 2010

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Comment from Hotel Management

27 Aug. 2015 by M Torres

Dear Anonymous: We are very pleased to hear from you and see that you had a wonderful time at our resorts. The comments you made help us to improve and deliver a great service such the one you enjoy. We were very happy to know that you had a chance to meet some places of our beautiful hotel and that this was an unforgettable experience for you. We would like to thank you and invite to come back soon. Regards

5 out of 5

park royal ixtapa all -inclusive

We were very happy and pleased with the hotel. All personnel are friendly and helpful. The pictures presented in the slide show are exact. We could not have wanted for more. The food and timing in the resturants was great. We are ready to return and rebook. The activities are well paced and the staff are very good with the public. Great place for children. On the beach front during our stay the ocean was quite strong and unless you are a good swimmer not suitable for regular swimmers. Strong undercurrent and flag system available. Walking on the beachfront was great. Beach soccer and volleyball were fun. Outside activities were a visit to the island Ixtapa a day trip, beach swimming and snorkeling including your lunch with transportation provided. Reasonably priced. You can get on the city buses and go into zihuatenejo the nearby town and shop in the mercado and have some good food also.

Posted by on 7 Apr. 2009

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Comment from Hotel Management

27 Aug. 2015 by M Torres

Dear Anonymous: We are very pleased to hear from you and see that you had a wonderful time at our resorts. The comments you made help us to improve and deliver a great service such the one you enjoy. We were very happy to know that you had a chance to meet some places of our beautiful hotel and that this was an unforgettable experience for you. We would like to thank you and invite to come back soon. Regards

All-inclusive Details

  • Taxes included
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Soccer (football) included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Motorized water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Cooking classes/lessons included
  • All food and beverages included
  • Food and beverage restrictions apply
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Theme parties included

Property Features

Park Royal Beach Ixtapa is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Park Royal Beach Ixtapa offers its guests an outdoor pool, a fitness center, and a children's pool. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi. Business amenities include a business center and a meeting room. A nightclub, a complimentary children's club, and tour/ticket assistance are also featured at the family-friendly Park Royal Beach Ixtapa. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Ixtapa property.

  • 228 guestrooms or units
  • 13 levels
  • 2 buildings
  • 3 dining venues
  • 3 bars or lounges
  • Built in 1989
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Nightclub
  • Bar by the pool
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) (18.6 km / 11.6 mi)
  • Parking: Free self parking

Room Amenities

Park Royal Beach Ixtapa offers 228 air-conditioned accommodations with complimentary bottled water and hair dryers. Rooms open to balconies. Satellite television is provided. Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Private balcony
  • Television
  • Satellite channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

Guests are served free hot/cold buffet breakfast daily from 7 AM to 11:30 AM.

La Veranda - This buffet restaurant specializes in international cuisine and serves breakfast and dinner.

El Pescador - This buffet restaurant specializes in seafood and serves lunch only.

Italiano - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

Snack El Jardin - This steakhouse serves light fare only.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.

Pets

  • No pets allowed

Policies

The Park Express Room has no limited check-in time. Guests may check into this room at any time.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • Debit cards not accepted
  • Number of children who can stay free - 2

Hotel Names

  • Ixtapa Park Royal
  • Park Royal Ixtapa
  • Park Royal Ixtapa All Inclusive
  • Ixtapa Park Royal Hotel
  • Park Royal Hotel Ixtapa
  • Park Royal Ixtapa Hotel Ixtapa
  • Park Royal Ixtapa Hotel
  • Park Royal Beach Resort
  • Park Royal Beach
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  • Ixtapa Park Royal Hotel
  • Park Royal Beach Resort Ixtapa All Inclusive
  • Park Royal Beach Resort All Inclusive
  • Park Royal Beach Ixtapa All Inclusive
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  • Park Royal Ixtapa - All Inclusive All-inclusive property
  • Park Royal Ixtapa - All Inclusive All-inclusive property Ixtapa
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  • Park Royal Beach Resort Ixtapa
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  • Park Royal Ixtapa All Inclusive
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  • Park Royal Beach Ixtapa Ixtapa
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You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.