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4.3 out of 5

"Bed could have been better (was very hard), but for the price I don't know how you'd best it! " More

By a verified traveller on Mon 23 Jan 2017

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Hotel Description

3-star hotel near La Ropa Beach

Heart of Zihuatanejo

A stay at this Playa la Madera hotel places you steps from Kioto Plaza and within a 5-minute walk of La Madera Beach. Zihuatanejo Bay and Principal Beach are also within half a mile (1 km).

Outdoor pool, terrace

An outdoor pool is featured at this hotel, along with free WiFi in public areas and a terrace. A picnic area, express check-out, and luggage storage are also on offer.

Suite, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (No Kitchenette)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Villas Mercedes ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Villas Mercedes

Everyone (3)
5 out of 5

Can't believe how cheap it was.

Bed could have been better (was very hard), but for the price I don't know how you'd best it!

Posted by on 23 Jan. 2017

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Comment from Hotel Management

5 Feb. 2017 by eduardo

Many thanks for your comments we'll take care of the bed do you remmemer wich room did you book?

4 out of 5

Very nice location in a charming area of Zihuateno

Pros: LOCATION!! Cool and Low Key
Cons: Upgrade the mattress pad to cotton, or guest, bring a king with you, and be comfortable
Location: Restaurants, small shops, great coffee just across the street, CHARMING area, walk to beach, bars, shops and markets. La Ropa Beach for water sport!
Staff was exceptional. The Hotel has a unique security gate at the entrance that made us feel very safe without feeling imprisoned. The rooms are clean, a bit Spartan, but we didn't go on vacation to stay in the room. Great little pool and palapa area for visiting other guests and entertaining. About 8 units total. My only complaint was the mattress pad on the bed is waterproof, and didn't allow the bed to breathe. Air condition and ceiling fan were OK, but the mattress needs to breath in that humidity. The kitchenette was well appointed for quick snacks and heat up meals-but the restaurants are so near and inexpensive-who wants to cook! Cab stand just steps from the front entrance for trips out of the local area and airport. The entire village is an easy walk from this location. Just all in all a nice experience. Thank you Bernicia and Laura for a wonderful time at Villas Mercedes! Richard and Cynthia 12/21-12/30/15

Posted by , from Portland Oregon on 3 Jan. 2016

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4 out of 5

Great homey place to stay

Pros: Location is perfect, convenient to just about anything, and staff is very accomodating.
Cons: It could use a little freshing up in areas.
Location: Madera beach is just around the corner, taxis are around the other. Walking to restaurants, markets, salons, Cyber cafe, is not far.
This is really a nice place to stay. It is not a resort that to go to and never leave. It is a comfortable place to come back to after a day out and about. We stayed 9 days and loved every minute. Given the climate (hot and humid) it was nice to get back to the air conditioning in the room. Balcony has seating for two, and very nice to have coffee in the morning. It is convenient to the market, the beach, many restaurants and the centro. Taxis are literally around the corner. Beds are firm with mulitple pillows, and made with flowers each day. Rooms are clean and fresh, but they are not fancy. They are comfy and quaint. Pool is not large, but clean, and there are multiple seating areas and a grill if you choose to cook out. Staff is just wonderful and I can't say enough good things about them.

Posted by on 19 Nov. 2015

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Property Features

As a guest of Villas Mercedes, you'll find an outdoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces. Barbecue grills, multilingual staff, and a picnic area are also featured at Villas Mercedes. This 3-star Zihuatanejo hotel is smoke free.

  • 9 guestrooms or units
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Full-sized refrigerator/freezer

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free parking nearby

Room Amenities

Villas Mercedes offers 9 air-conditioned accommodations with minibars and safes. Beds feature pillowtop mattresses. Full-sized refrigerators/freezers and coffee/tea makers are provided. Bathrooms include showers and complimentary toiletries. This Zihuatanejo hotel provides complimentary wired and wireless Internet access. Cable television is provided. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • Television
  • Cable channels
  • Refrigerator (full size)
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open daily from 8:00 AM - 9:30 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 9:30 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Villas Mercedes

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Children stay free
  • Service animals not allowed
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 9:30 PM
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)

Hotel Names

  • Mercedes Villas
  • Villas Mercedes
  • Villas Mercedes Hotel
  • Villas Mercedes Hotel Zihuatanejo
  • Villas Mercedes Zihuatanejo
  • Villas Mercedes Hotel
  • Villas Mercedes Zihuatanejo
  • Villas Mercedes Hotel Zihuatanejo

You should know

  • Pool access available from 9:00 AM to 9:00 PM.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.