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OYO Townhouse Jackson/Ridgeland ratings based on 12 Verified Reviews
Review Summary
2.4
out of 5
2.5 out of 5.0
Room cleanliness2.5 out of 5.0
Service & staff3.5 out of 5.0
Room comfort3.0 out of 5.0
Hotel condition2.0 out of 5.0
Guest reviews for OYO Townhouse Jackson/Ridgeland
Everyone (5)Couples (1)Family (3)
2 out of 5
My toilet will not flush. They are booked and there are no other availabilities.
Posted by a verified traveller on 17 Nov. 2019
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2 out of 5
Toilet seat was broke tub was slick no remote for tv
Posted by a verified traveller on 22 Oct. 2019
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2 out of 5
Air conditioning broken, dirty room, lights missing light bulbs, bathroom dirty, tub drained super slow, walls patched but not painted, dirty elevator.... lot of sketchy people walking halls... got room switched, employee was great about it...she was fantastic....2nd room was 5% better and we were tired, not about to change rooms again, went to bed and slept horrible
Posted by a verified traveller on 12 Aug. 2019
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2 out of 5
The entire facility was dirty. It looked like it hadn’t been cleaned in ages. If we hadn’t checked in so late we would have just walked out. We had two rooms and they were both the same. Showers dirty, carpets not vacuumed, bathroom floor not mopped. The smell was bad as well. There was a mildew smell in one room that was really too much to bear even if the rest of the room had been clean. We got in late, left early, and the staff didn’t seem to care. I would rather spend a night in my car than this place again. A complete disaster.
Posted by a verified traveller on 24 Jul. 2019
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1 out of 5
The staff is rude and gross. They were cleaning while bare foot!!!! The coffee area had trash over flowing in the floor. The rooms are disgusting! There was blood on the wall. The toilet wasn't secure. When asked for a refund the associate, Wendy, said we would have to leave. Other hotels are sold out. Then when asked for a supervisor they said they'll be in tomorrow but it would have been after we left. When asked for a number for the supervisor Wendy said Wyndham owns us you'll have to call them. She then pointed toward a brochure and said there might be a number for you to call! This place is AWFUL!!!!!!!
Posted by a verified traveller on 15 Jul. 2019
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2 out of 5
Fitness center was had outdated equipment. Room was ok, but needs updating. Breakfast was ok. Bathroom in foyer had a stopped up toilet. Will not stay here again.
Posted by a verified traveller on 8 Jun. 2019
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5 out of 5
I had a great experience! It was a very clean and calm atmosphere!
Posted by a verified traveller on 10 Feb. 2019
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5 out of 5
Posted by a verified traveller on 10 Feb. 2019
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2 out of 5
I won't go back
Half the carpet was wet in the first room we were given (most likely due to the A/C) so they switched us to the room next door. In the 2nd room, the drain was clogged in the shower/tub and the shower curtain appeared to have mold along the bottom.
Their continental breakfast was good. They offered: make your own waffles, instant oatmeal, cereal, scrambled eggs, biscuits & gravy, yogurt & fresh fruit. You could enjoy some coffee, milk or juice (apple or orange) with your breakfast
Posted by Robin, from Wauconda, IL on 12 Jul. 2018
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Comment from Hotel Management
23 Jul. 2018
by LQ Customer Care
Robin,
We sincerely appreciate the time you’ve taken to provide such constructive feedback regarding your experience. We are very sorry to hear of the unsatisfactory aspects of your stay. This information has been forwarded to our Management Team to ensure improvements are considered and made. We hope you will consider giving us another chance in the future to better your opinion.
Sincerely,
Danielle
LQ Customer Care
1 out of 5
Pet unfriendly!
This hotel Does Not have a decent area to walk pets. Also, the hotel clerk can be found chowing down in the guest lounge, rather than behind the desk greeting guests. What's more, when the clerk learned I had a pet, she moved me to a different room. I thought all Laquinta rooms were pet friendly,,.but apparently not. The rooms aren't bad and the beds are comfortable, but overall not a hotel I'd recommend to others. Should stayed at the airport Laquinta instead.
Posted by Jean, from A on 11 Apr. 2017
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.