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5.0 out of 5

"The location of the hotel is amazing, and the room was very comfortable and well designed. The staff is extremely helpful and polite. The breakfast bu ... " More

By a verified traveller on Tue 07 Jan 2020

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Hotel Description

5-star luxury hotel near Western Wall

Central Jerusalem getaway

You'll be steps from The First Station and within a 10-minute walk of Montefiore Windmill with a stay at this Emek Refaim hotel. Also, Sultan's Pool is within half a mile (1 km) and Oskar Schindler's Grave is within 2 miles (3 km).

Luxury amenities

A full-service spa, an indoor pool, and a restaurant are all featured at this luxury hotel. Enjoy the gym and perks like free WiFi. You'll appreciate the seasonal outdoor pool, bar/lounge, and rooftop terrace.

Orient Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $314* Per night/room 2 Apr. - 3 Apr.

Orient Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Orient Old City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Orient Garden Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Templer Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Orient by Isrotel exclusive ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Orient by Isrotel exclusive

Couples (1)
5 out of 5
The location of the hotel is amazing, and the room was very comfortable and well designed. The staff is extremely helpful and polite. The breakfast buffet was huge and well presented. We were very pleasantly surprised at check-in with an upgrade to a room with an amazing view of the old city.

Posted by on 7 Jan. 2020

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Comment from Hotel Management

8 Jan. 2020 by Dorinm

Dear Guest, The stunning Orient Jerusalem, part of the Isrotel Exclusive Collection, offers a vacation experience of unparalleled elegance amid the bustling cosmopolitan city. Its central location makes it the perfect starting point for exploring a vast array of local attractions, including the First Station (the historic train station-turned-entertainment hub), sprawling Liberty Bell Park, Mishkenot Sha'ananim (the first neighborhood to be built outside the Old City walls), and a wealth of restaurants and boutiques within the German Colony. The hotel's innovative architecture perfectly blends with the city's glorious past. Guests of the Heritage Buildings, which date to the time of the Templers and have undergone loving and meticulous restoration, can enjoy the most indulgent and elite vacation experience with a personal valet, private check-in/check-out, daily newspaper, a gourmet chef's gift, access to the exclusive business lounge, and more. During your stay at the Orient Jerusalem, you can enjoy the outdoor rooftop pool and its magnificent vista, and the relaxing indoor pool on the spa level. Guests are also invited to indulge in the fitness room, saunas and Turkish baths as well as a large selection of treatments in the renowned Carmel Forest Spa. It was a pleasure to read that your recent stay in the Isrotel Orient Hotel lived up to all you hoped it would be. We shall look forward to welcoming you again in the future. Best Regards Dorin

About the Orient by Isrotel exclusive

Location 3 Emek Refaim St, Jerusalem, 91999

Property Features

Orient by Isrotel exclusive offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business center and meeting rooms are available. Event space at this hotel measures 7535 square feet (700 square meters) and includes a conference center. A seasonal outdoor pool, a fitness center, and a rooftop terrace are also featured at the luxury Orient by Isrotel exclusive. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Jerusalem hotel.

  • 243 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 7535 sq ft of conference space
  • 700 sq m of conference space
  • Built in 2017
  • Deli
  • Terrace on the roof
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Jerusalem Malha Station (8.2 km / 5.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Orient by Isrotel exclusive offers 243 accommodations with minibars and espresso makers. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Jerusalem hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Espresso maker
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Orient by Isrotel exclusive has a restaurant on site.

24-hour room service is available.

Nearby Activities

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Sauna in spa
  • Spa tub in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

On Saturdays, check-out is 2 PM and check-in begins at 6 PM.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Israel value-added tax (17%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (17%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 35 for adults and USD 35 for children
  • Self parking fee: USD 15 per day
  • Valet parking fee: USD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Orient Jerusalem
  • Orient Hotel Jerusalem
  • Orient by Isrotel exclusive Hotel
  • Orient by Isrotel exclusive Jerusalem
  • Orient by Isrotel exclusive Hotel Jerusalem

You should know

  • The seasonal pool will open in April and close in November.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.