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"The tv didn’t have sound, they didn’t have breakfast as noted. And the cost was $54 on your site but the rooms were $35 a night . That’s very disappoi
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More
Within 2 miles (3 km) of this Kingman hotel, you'll find Centennial Park and Mohave County Library. Lewis Kingman Park and Mohave County Fairgrounds are also within 2 miles (3 km).
Business services
This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the business center. There's an outdoor pool on site, and a 24-hour front desk and limo/town car service are also provided.
Silver Queen Inn ratings based on 12 Verified Reviews
Review Summary
3.1
out of 5
3.0 out of 5.0
Room cleanliness3.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort5.0 out of 5.0
Hotel condition3.0 out of 5.0
Guest reviews for Silver Queen Inn
Everyone (5)Couples (1)Family (5)
4 out of 5
Staff was great
Posted by Paula on 12 Apr. 2024
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Comment from Hotel Management
14 Apr. 2024
by CC - Guest Relations Manager
Dear Paula, We're delighted to hear that you had a positive experience with our staff during your stay. It's our priority to provide excellent service, and we're glad that our team made a great impression. Thank you for sharing your feedback, and we look forward to welcoming you back in the future.Sincerely,
5 out of 5
Posted by Michael on 1 Apr. 2022
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3 out of 5
The tv didn’t have sound, they didn’t have breakfast as noted. And the cost was $54 on your site but the rooms were $35 a night . That’s very disappointing
Posted by Rebecca, from Kingman on 15 Jul. 2020
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Comment from Hotel Management
21 Jul. 2020
by Manager
Thank you for taking the time to write this review and share your experience. I regret to discover that you weren't thoroughly impressed with us during your most recent stay. I am sorry that your room was not properly and thoroughly cleaned and maintained according to the high standards of our maintenance and housekeeping staff. It is disheartening to discover that we were not able to exceed your expectations because of the breakfast options currently unavailable and please accept our sincerest apologies for the inconveniences regarding the working order of the television in your room. We are dedicated to ensuring that you receive the highest level of service and your feedback will help us to correct and improve our accommodations and amenities to better achieve this determined goal. Thank you again for sharing your feedback. I hope you will change your mind about seeking out new accommodations in the area and that you'll give us another chance to change your perception of our hotel.
5 out of 5
Posted by a verified traveller on 27 Dec. 2019
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Comment from Hotel Management
28 Dec. 2019
by Manager
It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon!
1 out of 5
Posted by a verified traveller on 28 Jul. 2019
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Comment from Hotel Management
28 Jul. 2019
by Manager
We have high standards of hospitality and service and are always improving. We hope to see you again very soon!
1 out of 5
Nothing was good, property ss furniture was all dirty!
Posted by a verified traveller on 6 Jun. 2019
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Comment from Hotel Management
7 Jun. 2019
by Manager
Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.
1 out of 5
I requested a nonsmoking room but was given a Smoking and OMG, the nano second I opened the door I was blasted with pungent smell of stale old smoke. Plus, stalactites of dust hanging from the ceiling, so filthy. TV from the early 90’s major update is needed in order to compete. Seriously disappointed.
Posted by a verified traveller on 28 Apr. 2019
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Comment from Hotel Management
29 Apr. 2019
by Manager
Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.
3 out of 5
Needed some paint repair and renovation but had lots of tv channels
Posted by a verified traveller on 11 Mar. 2019
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Comment from Hotel Management
11 Mar. 2019
by Manager
It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our tv and renovation. We appreciate you taking the time to share your experience.
1 out of 5
The room was dirty. The staff was rude, yelled at me, and wouldnt accomodate me. I drove all the way from northeast wisconsin to arizona, arrived at hotel at 10pm, asked if id be able to check out a little later since i was extremely tired and sore, Natalie the desk person was rude the whole time, felt like i was just bothering her when i had questions. She said i needed to be out at 11 "because the girls are busy" when i talked to her boss, whom was smoking a cigarette in front of the door, not everyone likes smelling secondhand smoke, she threatened to call the cops after Natalie got in my face and started yelling at me when i was trying to tell the "manager" what was going on. Said I would of even paid extra and she told me they dont have to accommodate me when I tried explaining proper customer service to her. NEVER WOULD GO BACK!!
Posted by a verified traveller on 2 Mar. 2019
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Comment from Hotel Management
6 Mar. 2019
by Manager
I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.
3 out of 5
Travelocity said non-smoking room when made reservation. When arrived, only smoking rokms available.
Posted by a verified traveller on 17 Feb. 2019
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Comment from Hotel Management
6 Mar. 2019
by Manager
We appreciate your rating of our hotel. Thank you for being a valued guest and for providing us the feebdack regarding our room. We appreciate you taking the time to share your experience and to bring these matters to our attention.
A computer station is on site and WiFi is free in public spaces. A business center and limo/town car service are available. An outdoor pool, a vending machine, and gift shops/newsstands are also featured at the business-friendly Silver Queen Inn. Self parking is free.
145 guestrooms or units
2 levels
3 buildings
Business facilities
Dry cleaning
Self-service laundry
Front desk (24 hours)
Car service
Gift shop
Television in lobby
Elevator
Family Friendly Amenities
Number of outdoor pools - 1
Free WiFi
Laundry facilities
Refrigerator (on request)
Microwave (on request)
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, Free RV, bus, truck parking
Transport
Train station: Kingman Station (5.9 km / 3.7 mi)
Parking: Free self parking and RV/bus/truck parking
Room Amenities
Silver Queen Inn offers 145 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary toiletries. 40-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations. This Kingman hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Microwaves, refrigerators, and irons/ironing boards can be requested. Housekeeping is provided daily.
Flat-screen television
Cable channels
Refrigerator available
Microwave available
Coffee maker
Shower and tub combination
Housekeeping (daily)
Local calls (free)
Hair dryer available
Toiletries (free)
Telephone
Iron and ironing board available
Desk
Blackout drapes
Exterior corridor access
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Wheelchair accessible
Hotel Policies
Check-in
Check-in time starts at 3 PM
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
Pets: USD 15 per pet, per night
Maximum 2 (weight limit: 50 lbs per pet)
Service animals are exempt from fees
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a first aid kit in each accommodation. Contactless check-out is available.
No rollaway/extra beds available
No cribs (infant beds) available
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
Staffed front desk
Carbon monoxide detector
Property is cleaned with disinfectant
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Masks are not compulsory at the property
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 15 per pet, per night
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
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You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
