The Ritz-Carlton, Osaka

5.0 star property
5-star luxury hotel near Dotonbori, connected to a shopping center

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The Ritz-Carlton, Osaka

Photo gallery for The Ritz-Carlton, Osaka

Indoor pool
Exterior
Frette Italian sheets, down comforters, minibar, in-room safe
Lobby
View from property

Overview of The Ritz-Carlton, Osaka

Reviews
9.4

Exceptional

Popular amenities

  • Hot tubHot tubHot tub
  • Spa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry

Explore the area

Map
2-5-25 Umeda, Kita, Osaka, Osaka, 530-0001
  • Popular Location屋上バー bee1 min walk
  • Popular Location個室・創作dining 心の響き 西梅田店1 min walk
  • Popular LocationOsaka Station9 min walk
  • AirportOsaka (KIX-Kansai Intl.)50 min drive

Room options

Deluxe Room, 1 King Bed, City View

  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, City View

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, City View, Corner

  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, City View, Corner

  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 Double Bed

  • 233 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Junior Suite, 1 King Bed, City View, Corner

  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, City View, Corner

  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed

  • 76 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, City View

  • 77 sq m
  • City view
  • Sleeps 5
  • 5 Twin Beds

Superior Room, 1 King Bed

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 2 Single Beds

  • 76 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 2 Queen Beds, City View, Corner

  • 51 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

Superior Room, 2 Single Beds, City View

  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 2 Queen Beds, City View, Corner

  • 51 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

Superior Room, 2 Single Beds

  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Executive Suite, 2 Single Beds

  • 76 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 2 Queen Beds, City View, Corner

  • 64 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, City View

  • 51 sq m
  • City view
  • Sleeps 2
  • 2 Queen Beds

Executive Suite, 1 King Bed

  • 76 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, City View, Corner

  • 64 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Single Beds

  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About the area

Osaka

Heart of Osaka.Your stay at this Umeda hotel places you within 3 miles (5 km) of Dotonbori and Osaka Castle. Universal Studios Japan and Osaka Aquarium Kaiyukan are also within 6 miles (10 km).

What's nearby

  • Osaka Station City - 8 min walk
  • Grand Front Osaka Mall - 9 min walk
  • Umeda Sky Building - 15 min walk
  • Dotonbori - 5 min drive
  • Osaka Castle - 6 min drive

Getting around

  • Nishi-Umieda Station - 5 min walk
  • Osaka Station - 9 min walk
  • Kansai Intl. Airport (KIX) - 50 min drive

Restaurants

  • VIPLINER 大阪VIPラウンジ - 2 min walk
  • スプレンディード - 2 min walk
  • スターバックス - 1 min walk
  • 屋上バー bee - 1 min walk
  • サイゼリヤ - 1 min walk

About this property

The Ritz-Carlton, Osaka

5-star luxury hotel near Dotonbori, connected to a shopping center
The Ritz-Carlton, Osaka offers its guests a full-service spa, an indoor pool, and a spa tub. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. A 24-hour fitness center, a sauna, and spa services are also featured at the luxury The Ritz-Carlton, Osaka. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Osaka hotel.

  • 291 guestrooms or units
  • 37 levels
  • 4 dining venues
  • Meeting rooms
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
The Ritz-Carlton, Osaka offers 291 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Beds feature Frette Italian sheets and down comforters. A pillow menu is available. 55-inch plasma televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Osaka hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

The Ritz-Carlton Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Spanish, Vietnamese

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (JPY 2100 per night)
  • Valet parking on site (JPY 5400 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: JPY 5047 for adults and JPY 2517 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch plasma TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Frette Italian sheets
  • Free cribs/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from March 26 2024 to October 31 2024 (completion date subject to change). The following areas are affected:
  • Guestrooms
  • Hallway
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 12650.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 5047 for adults and JPY 2517 for children
  • Self parking fee: JPY 2100 per night
  • Valet parking fee: JPY 5400 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 12650.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Osaka Ritz-Carlton
Ritz-Carlton Hotel Osaka
Ritz-Carlton Osaka
Ritz-Carlton Osaka Hotel
Osaka Ritz Carlton
Ritz Osaka
Ritz-Carlton Osaka Hotel Osaka
The Ritz-Carlton, Osaka Hotel
The Ritz-Carlton, Osaka Osaka
The Ritz-Carlton, Osaka Hotel Osaka

The Ritz-Carlton, Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 760 out of 994 reviews" "
Rating 8 - Good. 170 out of 994 reviews" "
Rating 6 - Okay. 34 out of 994 reviews" "
Rating 4 - Poor. 16 out of 994 reviews" "
Rating 2 - Terrible. 14 out of 994 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Janice

Liked: Cleanliness
Stayed 3 nights in Jan 2024

10/10 Excellent

Gautam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.. If only they had more vegetarian food options would have been awesome.
Stayed 7 nights in Dec 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Stayed 4 nights in Dec 2023

8/10 Good

Malcolm

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Georgian glamour in Osaka- Unique!
Simon was amazingly kind and warm! Kudos to the whole team for keeping the operations seamless and ticking over the busy holiday period! Rooms were spacious and turndown service provided.
Stayed 4 nights in Dec 2023

10/10 Excellent

Dean K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Japan 2023 Tour
We were very impressed with the greeting and service upon arrival; the room and view were wonderful, beautifully decorated with quality furnishings and amenities; location near shopping and restaurants via the underground tunnel was great; what a great property!
Stayed 1 night in Nov 2023

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with amazing staff! We always enjoy our stay at the Rotz Carlton.
Stayed 2 nights in Nov 2023

10/10 Excellent

Mitsuko

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Richard

Stayed 1 night in Oct 2023

10/10 Excellent

Ricky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and conveniently located. Underground passage connects to JR Osaka Station with many eateries and department stores!
Stayed 2 nights in Oct 2023