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"It was okay and I found out it was just purchased by a company who is going to remodel but it was pretty run down. The king bed had two pillows which ... " More

By a verified traveller on Mon 21 Sep 2020

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Hotel Description

Hotel perfectly located for exploring Klamath Falls

Downtown Klamath Falls stay

Within a 10-minute walk of this Downtown Klamath Falls hotel, you'll find Baldwin Hotel Museum and Favell Museum of Western Art and Indian Artifacts. Klamath County Museum and Upper Klamath Lake are also within 2 miles (3 km).

Business services

This hotel features an outdoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, laundry facilities, and free newspapers are also on offer.

Cerulean Hotel ratings based on 15 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Cerulean Hotel

Everyone (6) Couples (2) Family (8)
5 out of 5

Posted by on 13 Oct. 2020

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4 out of 5
It was okay and I found out it was just purchased by a company who is going to remodel but it was pretty run down. The king bed had two pillows which is ridiculous. There were no extra pillows or blankets which sucked. The top of the toilet was dirty and the towels shedded all over me. The sheets were rough the remote was missing a piece...it was just ghetto and the scum that hung out in front of the Waffle Hut was enough to stay away

Posted by , from Nor Cal on 21 Sep. 2020

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Comment from Hotel Management

24 Sep. 2020 by Elizabeth J

Dear Chris, Thank you for taking the time to write a review of our hotel. I sincerely apologize for the issues that you experienced during your stay here. Your feedback is appreciated and will be utilized to improve our product and service for our next guest.

1 out of 5
Worst hotel ever! Pictures are not accurate. Room was very disgusting and smelled gross. It seems like the junkies like to hang out at this hotel and like to eyeball you as remove your belongings from your vehicle. We stepped into the room and stepped right back out. No toiletries available. Highly recommend not staying here. You’ve been warned.

Posted by , from Reno on 4 Jul. 2020

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Comment from Hotel Management

5 Jul. 2020 by Elizabeth J

Dear Caren, I sincerely apologize for your experience with us and appreciate your input. We are continually striving to offer a better service and product to our guests, and this will help us to further that goal. We will look into these matters and hope to get them resolved for the next guest.

2 out of 5
Older motel, okay rooms. Internet didn't work on first day of stay, one bed was dirty with paper and other dirt under the covers. No hot water on the second day, let it run for a while and only became barely lukewarm. So no cold shower taken! Couldn't close drapes, bright lights outside made getting to sleep difficult. Would have stayed at the Maverick Motel as usual, but it was sold out long in advance.

Posted by , from SW Washington State on 7 Oct. 2019

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Comment from Hotel Management

21 Oct. 2019 by Manager

Dear Larry, Thank you for taking the time to let us know about all these issues. I am sorry that you had these issues during your stay, . I will certainly speak with our housekeeping team regarding your experience. We value your comments and will use them to learn and improve upon. We do hope that you will return sometime in the near future.

4 out of 5
Staff was nice and friendly, easy access to hotel from freeway.

Posted by on 1 Oct. 2019

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Comment from Hotel Management

3 Oct. 2019 by Manager

Thank you for the review. We look forward to seeing you again

4 out of 5
Room was big enough for at least one more bed. Staff was willing to change to double bed vs king

Posted by on 4 Sep. 2019

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Comment from Hotel Management

4 Sep. 2019 by Dan

Dear Guest, Thank you for your review. We hope to see you again sometime soon Sincerely, Daniel Tappan Hotel Manager

4 out of 5

Posted by on 26 Aug. 2019

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Comment from Hotel Management

4 Sep. 2019 by Dan

Dear Guest, Thank you for your review. We hope to see you again sometime soon Sincerely, Daniel Tappan Hotel Manager

3 out of 5
The property is rather old. It needs to be renovated . However , the staff were helpful and great . It’s the building not the people to blame

Posted by on 26 Jul. 2019

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Comment from Hotel Management

27 Jul. 2019 by Hotel Manager

Dear Guest thank you for your feed back. We hope to see you again sometime soon

3 out of 5
Bed was uncomfortable and was not that clean. Had a urine odor

Posted by on 15 Jun. 2019

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Comment from Hotel Management

18 Jun. 2019 by manager

Dear guest Thank you for the review. I'm sorry for the smell in your room. I am surprised about the beds as they are just 2 years old. Sincerely, Daniel Tappan Hotel Manager

5 out of 5
It felt very inviting and clean. I liked the location near the lake.

Posted by on 7 Jun. 2019

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Comment from Hotel Management

12 Jun. 2019 by manager

Dear Guest, Thank you for the review. We hope to see you again sometime soon Sincerely, Daniel Tappan Hotel Manager

Renovations + Closures

The following facilities will be closed during January, February, March, and April:

  • Swimming pool

Property Features

Cerulean Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. A business center and meeting rooms are available. A computer station is on site and WiFi is free in public spaces. The business-friendly Cerulean Hotel also features gift shops/newsstands, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

  • 82 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Klamath Falls Station (2 km / 1.2 mi)
  • Parking: Free self parking

Room Amenities

Cerulean Hotel offers 82 air-conditioned accommodations with safes and coffee/tea makers. Cable television is provided. Refrigerators and microwaves are provided. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available

Food & Drink

Cerulean Hotel has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per night
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche.

  • No cribs (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Children stay free 18

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Klamath Falls Quality Inn
  • Cerulean Hotel Running Y Property Klamath Falls
  • Quality Klamath Falls
  • Cerulean Running Y Property Klamath Falls
  • Cerulean Hotel Hotel
  • Cerulean Hotel Klamath Falls
  • Cerulean Hotel Hotel Klamath Falls
  • Cerulean Hotel a Running Y Property

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.