"This is a beautiful hotel with beautiful grounds and the staff is excellent. Having said this, the food was horrible. I have never been so disappointe ... " More
Beachside getaway
Your stay at this Bávaro property places you within 3 miles (5 km) of Cana Bay Golf Club and Punta Blanca Golf Course. Macao Beach and Arena Gorda Beach are also within 6 miles (10 km).
All-inclusive
This all-inclusive property features a golf course, free water park access, and a full-service spa. Enjoy a day at the beach scuba diving, or relax with sun loungers. There's fun for all ages with a lazy river and a free kid's club, and families will appreciate the convenience store.
6 Feb. 2024 by Hard Rock Hotel & Casino Punta Cana
Dear CharityWe appreciate your valuable feedback and we’re sorry to hear your stay didn’t completely meet your expectations. We have shared your comments with the involved departments for appropriate corrective measures. We hope you give us the chance to better serve you in the future, we'll wait for your return. Rock On!
28 Nov. 2023 by Hard Rock Hotel & Casino Punta Cana
Dear Marshall EThank you for taking the time to write about your stay, we sincerely regret the inconveniences. Please contact Customer Care team at customercare@hardrockhotelpuntacana.com to gather more details. Rock On!
13 Jul. 2023 by Hard Rock Hotel & Casino Punta Cana
Dear RafaelThank you for an incredible 5-star review! We are delighted to know that you had an excellent time in our hotel. You can be sure that we have taken your comments into consideration in order to continue improving our services. We look forward to welcoming you back to our beautiful hotel to keep providing you an excellent service. Rock On!
3 Mar. 2023 by Hard Rock Hotel & Casino Punta Cana
Dear Boris, We are deligthted to know you had such a great time with us. We hope to welcome you to our stages very soon to earn the final star. Rock On!
27 Dec. 2022 by Hard Rock Hotel & Casino Punta Cana
Dear Miguel,We appreciate your valuable feedback and we’re sorry to hear your stay didn’t completely meet your expectations. We are going to take your comments and share them with the involved departments. We hope you give us the chance to better serve you in the future, we'll wait for your return.Rock On!
18 Aug. 2022 by Hard Rock Hotel & Casino Punta Cana
Dea Jon, Our apologies for the inconveniences you had while you were with us, we’ll be certain to share your comments with all the involved departments. We would be honored if you would give us a second chance so we can show you what we’re all about.
25 Apr. 2022 by Hard Rock Hotel And Casino Punta Cana
Hello Vladimir, Thank you for rating us, we hope to see you soon to give you an extraordinary experience and earn the remaining stars! Rock on!
2 Apr. 2022 by Hard Rock Hotel & Casino Punta Cana
Dear Giselle , Thank you for taking the time to review us! We would also like to apologize for any inconvenience that may have occured during your stay especially with our F&B team. We will share this review with the involved departments for appropriate corrective measures. You Rock!
Hard Rock Hotel & Casino Punta Cana All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Hard Rock Hotel & Casino Punta Cana All Inclusive offers its guests a full-service spa, a golf course, a complimentary water park, and 13 outdoor swimming pools. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 20 bars/lounges. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A business center and meeting rooms are available. Event space at this property measures 65000 square feet (6039 square meters) and includes a conference center. A children's pool, a health club, and a nightclub are also featured at the luxury Hard Rock Hotel & Casino Punta Cana All Inclusive. Self parking is free. This 5-star Punta Cana property is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free long-term parking , Free self parking , Free valet parking
Hard Rock Hotel & Casino Punta Cana All Inclusive offers 1775 air-conditioned accommodations, which are accessible via exterior corridors and feature outdoor private spa tubs and minibars. Rooms open to furnished balconies. Each accommodation is individually decorated. Televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
Guests are served free buffet breakfast daily from 7:00 AM to 11:30 AM.
Toro - Onsite theme restaurant.
Gallos - Onsite theme restaurant. Open daily.
Ciao - This theme restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.
Ipanema - This theme restaurant specializes in Brazilian cuisine and serves dinner only. Open daily.
Isla - This theme restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.