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"I loved the pool and bar/restaurant. Staff were so kind and lobby was always clean and welcoming. The room itself was ok. Clean, comfy beds. The front ... " More

By a verified traveller on Mon 26 Dec 2022

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Hotel Description

Hotel near Fairview Pointe Claire in Pointe Claire

In suburbs

You'll be within 2 miles (3 km) of Fairview Pointe Claire and 9 miles (15 km) of Cap-Saint-Jacques Nature Park with a stay here. CAE is within 9 miles (15 km) and Lachine Hospital is within 12 miles (20 km).

Renovated in 2023

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the gym and perks like free self parking.

Room, 1 Queen Bed, Accessible (Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
CA $239* Per night/room 27 Apr. - 28 Apr.

Presidential Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

DoubleTree by Hilton Pointe Claire Montreal Airport West ratings based on 5 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for DoubleTree by Hilton Pointe Claire Montreal Airport West

Everyone (1) Family (4)
3 out of 5
I loved the pool and bar/restaurant. Staff were so kind and lobby was always clean and welcoming. The room itself was ok. Clean, comfy beds. The front door was not insulated so you could hear every single person who got off the elevator or hear my family from inside the room speaking privately. The bathroom door did not lock and when you opened it, it slammed open fast. Small garbage so we had to ask for more bags. But staff were quick and helpful. They are the loveliest people. I just wish the room was better maintained.

Posted by on 26 Dec. 2022

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Comment from Hotel Management

27 Dec. 2022 by hotel staff

Dear Whitney,Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy with the room. We will take your comments under consideration as we continually work to improve our guest experience. We truly appreciate your kind words about the staff and hope we will have the honor of welcoming you back in the near future.Warm regards,

3 out of 5
Noisy

Posted by , from MILLARVILLE on 3 Jul. 2022

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Comment from Hotel Management

3 Jul. 2022 by Dimi

Dear John, Thank you for choosing the Double Tree by Hilton Pointe-Claire for your stay. We appreciate your feedback. We hope that you will give us the opportunity to serve you again in the future. Regards,

1 out of 5
Stay away from Travelocity - they’re very unreliable and unreasonable.

Posted by on 18 Jul. 2023

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Comment from Hotel Management

18 Jul. 2023 by Noemi Nawrocki, Front Desk Supervisor

Dear Jon,Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.

5 out of 5
Staff was very helpful and friendly! Hotel was easy to get to and navigate.

Posted by on 16 Sep. 2019

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Comment from Hotel Management

16 Sep. 2019 by Hotel Staff

Dear Anonymous, We would like to thank you for your recent visit and for taking the time to send feedback. We are happy to read that the location of or hotel was convenient for you. Regards

2 out of 5
The hotel it’s self wasn’t bad, it’s the housekeeping that’s was terrible. We had two room and both were dirty when we arrived , we stayed for 2 days and the bed sheets were not changed in between nights the dirty towels were not taking and new once where not brought

Posted by on 26 Aug. 2019

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Comment from Hotel Management

30 Aug. 2019 by Dimi

Dear Luba, Thank you for choosing our hotel for your most recent stay and thank you very much for taking the time to bring your comments forward. Warm regards,

About the DoubleTree by Hilton Pointe Claire Montreal Airport West

Location 6700 Trans Canada, Pointe Claire, QC H9R 1C2

Property Features

DoubleTree by Hilton Pointe Claire Montreal Airport West offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour business center and 14 meeting rooms are available. Event space at this hotel measures 14741 square feet (1369 square meters) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly DoubleTree by Hilton Pointe Claire Montreal Airport West. A roundtrip airport shuttle is free (available on request). Free self parking is available. A complete renovation of DoubleTree by Hilton Pointe Claire Montreal Airport West was completed in January 2023. Smoking is allowed in designated areas at this Pointe Claire hotel.

  • 1 building
  • 311 guestrooms or units
  • 14 levels
  • Meeting rooms
  • 14741 sq ft of conference space
  • 1369 sq m of conference space
  • Built in 1975
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Pointe-Claire Cedar Park Station (2.9 km / 1.8 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

DoubleTree by Hilton Pointe Claire Montreal Airport West offers 311 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 37-inch LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • HD television
  • Cable channels
  • Movies for purchase
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 11:00 AM.

Marquis Bar and Grill - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport. To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

DoubleTree by Hilton Pointe Claire Montreal Airport West offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • No rollaway/extra beds available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property Registry Number - 576531
  • Number of children who can stay free - 5
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Car not required
  • LGBTQIA friendly
  • Children stay free 17
  • Property is cleaned with disinfectant
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitizer
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 25 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Montreal Hotel Pointe-Claire Airport
  • Holiday Inn Pointe-Claire Airport
  • Holiday Inn Pointe-Claire Montreal Airport
  • Holiday Inn Pointe-Claire Montreal Airport Hotel
  • Hotel Holiday Inn & Suites Pointe-Claire Montreal Airport
  • Holiday Inn Pointe-Claire Montreal Airport
  • Holiday Inn Suites Pointe Claire Montreal Airport
  • Holiday Inn Montreal Airport Hotel
  • Holiday Inn Montreal Airport
  • Pointe Claire Montreal Airport
  • Holiday Inn Pointe claire Montreal Airport
  • Holiday Inn Suites Pointe Claire Montreal Airport
  • DoubleTree by Hilton Pointe Claire Montreal Airport West Hotel
  • Holiday Inn Suites Pointe Claire Montreal Airport an IHG Hotel

You should know

  • Pool access available from 7:00 AM to 11:00 PM.
  • Up to 5 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.