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4.3 out of 5

"No valet yet you are required to pay for parking during the duration of your stay. Refrigerator and microwave were not working. Bed was super uncomfor ... " More

By a verified traveller on Mon 18 Dec 2023

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Hotel Description

3-star hotel near RP Funding Center

Downtown Lakeland stay

You'll be steps from RP Funding Center and within a 10-minute walk of Polk Theatre with a stay at this Downtown Lakeland hotel. Munn Park and Explorations V Children s Museum are also within half a mile (1 km).

Free breakfast

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the 24-hour gym and free buffet breakfast each morning.

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max
CA $175* Per night/room 30 Apr. - 1 May

Guest Room, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed (Specialty)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Guest Room, Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 2 Double Beds (Specialty)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Hyatt Place Lakeland Center ratings based on 19 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Place Lakeland Center

Everyone (12) Couples (1) Family (7)
5 out of 5

Posted by on 6 Jan. 2024

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Comment from Hotel Management

13 Jan. 2024 by Customer Service

Elizabeth, it's wonderful to get such positive feedback! We're thrilled you had an excellent time at Hyatt Place Lakeland Center. Your high rating aligns with our commitment to provide every guest with top-tier experiences. Please come back soon for another exceptional visit!

3 out of 5
No valet yet you are required to pay for parking during the duration of your stay. Refrigerator and microwave were not working. Bed was super uncomfortable.

Posted by on 18 Dec. 2023

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Comment from Hotel Management

19 Dec. 2023 by Customer Service

Shawn, we're genuinely sorry to hear that your experience didn't meet your expectations, particularly issues regarding parking and in-room amenities. We regret that the comfort of the bed didn't meet your preferences, as our aim is to provide a restful night's sleep for all of our guests. Nonetheless, we hope to have the chance to serve you better in the future.

4 out of 5
Have stayed here before. Nice room. Surprised at having to pay to park.

Posted by on 14 Nov. 2023

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Comment from Hotel Management

15 Nov. 2023 by Customer Service

Ronald, it's great to hear you enjoyed the comfort of your room at Hyatt Place Lakeland Center. We understand your surprise regarding the parking fee and appreciate your feedback on this aspect. During your future visits, we will do our best to provide clear information about additional services that may carry associated costs. We look forward to your continued patronage.

5 out of 5
Front desk clerks were outstanding!

Posted by on 30 Sep. 2023

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Comment from Hotel Management

1 Oct. 2023 by Customer Service

Darrell, we're thrilled to hear your glowing feedback about our front desk colleagues at the Hyatt Place Lakeland Center. They truly embody our commitment to exceptional service. We hope to welcome you back in the near future.

3 out of 5
During our 3 night stay our room was never serviced. We had to call front desk and request fresh towels and when we went out for the day i stopped at front desk and specifically requested our room be serviced. Upon our return 12 hours later it was never done and a note slipped under the door said “Sorry we missed you but your privacy request was observed so we were not able to service your room”. So again called front desk and had too request fresh towels and amenities for the room.

Posted by on 20 Nov. 2022

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Comment from Hotel Management

21 Nov. 2022 by Customer Service

Thank you for the feedback, David.While it's great you had a pleasant stay, we regret that our housekeeping services didn't meet your expectations. We hold ourselves to a higher standard so we'll be sure to discuss your feedback with our team moving forward.We look forward to hosting you again soon for a more positive experience.

5 out of 5
The staff was friendly and helpful. The hotel was comfortable and clean.

Posted by , from naples on 16 May 2022

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Comment from Hotel Management

16 May 2022 by Customer Service

Thank you for the great review, Tess! We're pleased to hear that you enjoyed your stay at Hyatt Place Lakeland Center. It's wonderful to know that our team and cleanliness left a lasting impression. We truly appreciate you taking the time to share your thoughts with us. We look forward to hosting you again the next time you're in town!

2 out of 5
The building and rooms need MAJOR repairs. Found a cockroach on my pillow and when I went to remove the pillow there was a LOT of hair on the sheet below the pillow. The tile floor in the bathroom floor was not grouted to the floor and would move when stepped on. The A/C would not cool the room off and the wall corners were missing the plaster and was rusted. The bathroom door would open half way due to the tiles.

Posted by on 9 Jan. 2022

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Comment from Hotel Management

18 Jan. 2022 by Customer Service

Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. We have removed your previous room from inventory so that we can correct the issues you encountered. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Kyle Clingingsmith General Manager Hyatt Place Lakeland Center

5 out of 5

Posted by on 28 Nov. 2021

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5 out of 5

Posted by on 18 Nov. 2021

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4 out of 5
Nice size room needs updated bathrooms

Posted by on 30 Aug. 2021

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Comment from Hotel Management

11 Sep. 2021 by Makayla

Thank you for your recent review and business, we look forward to seeing you again

About the Hyatt Place Lakeland Center

Location 525 W Orange St, Lakeland, FL 33815

Property Features

Hyatt Place Lakeland Center offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A business center and meeting rooms are available. Event space at this hotel measures 1000 square feet (93 square meters) and includes conference space. The business-friendly Hyatt Place Lakeland Center also features tour/ticket assistance, a garden, and a picnic area. For a fee, parking is available. This 3-star Lakeland hotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 1000 sq ft of conference space
  • 93 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Lakeland Station (1.9 km / 1.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt Place Lakeland Center offers 127 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Lakeland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • Flat-screen television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

Guests are served free buffet breakfast daily.

Hyatt Place Lakeland Center has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 3:30 AM

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per week (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation.

  • No rollaway/extra beds available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free 20

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Hotel Lakeland Center
  • Hyatt Place Lakeland Center Hotel
  • Hyatt Place Lakeland Hotel Lakeland
  • Lakeland Hyatt
  • Hyatt Place Lakeland Center
  • Hyatt Lakeland Center Lakeland
  • Hyatt Place Lakeland Center Hotel
  • Hyatt Place Lakeland Center Lakeland
  • Hyatt Place Lakeland Center Hotel Lakeland

You should know

  • Children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.