"Hotel staff was very understanding after our airline was delayed and missed our connecting flight into Las Vegas. Our room was held until we arrived ... " More

By a verified traveller on Mon 12 Feb 2018

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Hotel Description

A romantic stay in Las Vegas awaits you at MGM Grand Hotel & Casino. You'll be 1.2 km (0.7 mi) from T-Mobile Arena and 2.8 km (1.7 mi) from Thomas and Mack Center. Highlights at this resort include 13 restaurants, 5 bars/lounges, and a full-service spa.

Flat-screen TVs with cable channels are featured in all 5000 rooms, and you can enjoy iPod docks, sitting areas, and WiFi. Additionally, 24-hour room service, in-room massages, and safes are available.

A relaxing visit to MGM Grand Spa can include deep-tissue massages, hot stone massages, and body wraps along with access to the sauna and steam room. The restaurant, Joel Robuchon, is open for dinner. At the resort's own poolside bar, you can stop for a drink. Enjoy the nightclub, fitness center, lazy river, and spa tub. Conference space, meeting rooms, and a business center are among the business amenities offered. Plus you'll find a casino, a sauna, and WiFi in public areas. Cooked-to-order breakfast is available. There's also the convenience of valet parking.

Sights near this 4-star Paradise resort include Park Theater and Las Vegas Convention Center.

West Wing King

Bed Count 1 King Bed Maximum Occupancy 2 Max
$77 per night

Executive Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Staywell Grand Queen Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Run of House Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand King Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Grand Queen Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

MGM Grand Hotel & Casino ratings based on 887 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
5 out of 5
Hotel staff was very understanding after our airline was delayed and missed our connecting flight into Las Vegas. Our room was held until we arrived the following afternoon and was upgraded to a suite.

Posted by , from Corpus Christi, TX on 12 Feb 2018

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4 out of 5

Very nice and close to anything you might need.

Pros: The location, restaurants and slots.
Location: It is near many other casinos and restaurants. Bus service was good.
It was all fine except for one problem. One night there was no water for showers, etc. We were offered another room if we wanted to move. But it would have been too much trouble to get dressed again, get all our belongings packed up, etc. We were told the water would be on again by morning, and they would deduct $39 from our bill. So we stayed in that room. On check-out the $39 had not been deducted.

Posted by , from Florida on 11 Feb 2018

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2 out of 5
We paid extra for an upgrade and when we got there they had no king rooms available and our view was the back of other building. When I pulled my blankets out to get in bed my sheets had dirt on them. We couldn’t move to a king room until the next day and there were tiles missing in the bathroom and lock on bathroom door was broke. For the money we paid this was very disappointing.

Posted by , from Pennsylvania on 8 Feb 2018

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5 out of 5

Nice hotel

Very nice hotel, staff was all very nice and helpful

Posted by , from co on 6 Feb 2018

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5 out of 5

Only thing the bed felt soft as worn out.

Great we would use this venue again. It handy location.

Posted by , from WYOMING on 4 Feb 2018

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2 out of 5

no room repair and casino waiters

Cons: COCTAIL SERVICE IN CASINO!!!! ROOM MAINTANCE!!!!
Was bare hot electrical wires on a plug hanging out of lamp. Asked to get it repaired 3 times and when someone finally did try to repair they just set the plug on top of the hole. it would still come out. Could not get cocktail service in casino. When asked a waiter for service i was ignored . I don't think the bar manger cared what i said. Also could not use refer in room without paying a fee. I would never return for another stay.

Posted by on 3 Feb 2018

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4 out of 5

Great Time

Pros: Clean Facilities and friendly staff
Cons: The cheap toilet paper and face tissue
Location: What can I say... you are on the Strip.
Food prices too high... Food prices too high ... Food prices too high Survey form said my review comment of "Food prices too high" was too short, so I resubmitted by saying it 3 times

Posted by on 31 Jan 2018

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5 out of 5

attending a conference

Pros: room was fresh, clean, comfortable, no noise, great window view outside.
Cons: nothing
Location: food was easy to find within walking distance
our stay in the Staywell was perfect, the front desk, the room, the peed the easy, everything, we will be using this place again next year.

Posted by , from Minnesota on 26 Jan 2018

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3 out of 5

Plenty of things to do

The stay was pleasant you have plenty of things to entertain an occupy your time! The hotel is very spacious!

Posted by , from New Jersey on 25 Jan 2018

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5 out of 5

It was a gentle introduction to Las Vegas

This was our first time in Vegas. We were amazed at the size of the place and a little overwhelmed when we checked in, but after a long walk figured out the layout. The room was clean and comfortable, and the location is sort of at the end of the strip so you’re not right in the middle of everything (if that’s where you like to be). There is a dedicated uber pick up point at all of the hotels, and getting around via uber is the easiest and believe it or not, cheapest option. Two things that stuck out- the staff was incredible. Disney level friendliness from each and every person we spoke to, from front desk to concierge, housekeeping to bartender. Also, the on-site restaurants are plentiful and delicious. We had dinner at Wolfgang Puck and it was one of the best meals of my life!!

Posted by , from Pittsburgh on 24 Jan 2018

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Property Features

MGM Grand Hotel & Casino offers its guests a full-service spa, a lazy river, and a spa tub. There are 13 restaurants and 2 coffee shops/cafés on site. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Public spaces have WiFi for a fee. Business amenities include a business center, limo/town car service, and meeting rooms. A casino, a seasonal outdoor pool, and a nightclub are also featured at the eco-friendly MGM Grand Hotel & Casino. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Las Vegas resort.

  • 5000 guestrooms or units
  • 30 levels
  • 13 dining venues
  • 5 bars or lounges
  • 2 coffee shops
  • 30 conference rooms
  • Casino
  • Nightclub
  • Bar by the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Las Vegas, NV (LAS-McCarran Intl.) (4.6 km / 2.9 mi)
  • Metro station: MGM Grand Monorail Station (0.6 km / 0.4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

MGM Grand Hotel & Casino offers 5000 air-conditioned accommodations with iPod docking stations and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Sitting area
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

Joel Robuchon - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Latelier - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Craftsteak - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

24-hour room service is available.

Entertainment

The epic production by Cirque du Soleil takes adventure to a new level. Guests will be amazed by the dynamic theatrical landscape, as an entire empire appears on KÀ’s huge stage, and a captivating display of aerial acrobatics envelopes the audience.

The MGM Grand Garden Arena is home to popular concerts, championship boxing matches, premier sporting events, and televised awards shows. The Arena offers comfortable seating for as many as 16,800 people with excellent sightlines and state-of-the-art acoustics, lighting, and sound.

The intimate 740-seat David Copperfield Theater is home to world-class entertainment and internationally acclaimed shows nightly. With a dramatic entryway, vaulted ceiling and velvet curtains, plush red booths surround the 1,800 square foot stage providing excellent acoustics and views.

Brad Garrett's Comedy Club - Catch the hottest names in stand-up along with regular appearances by Brad Garrett and his hilarious friends, all at a brand-new theater custom-built for comedy. The lineup of top-tier talent is nonstop and so are the laughs.

Lobby Bar - located just off the MGM Grand lobby, offers guests an innovative drink experience in a fun, chic atmosphere.

CSI: THE EXPERIENCE - Test your inner crime-solver at the blockbuster new attraction, CSI: The Experience! Play the role of a crime scene investigator in this exciting interactive challenge

Progressive music highlight the offerings at Centrifuge, an ultra-contemporary lounge open from early afternoon to after midnight.

CBS Television City screens television-show pilots to gauge audience reaction, contains a futuristic digital home theater, and sells logo merchandise from popular shows and cable channels.

Whiskey Down, a new lounge with gaming located on the Casino floor offers a wide array of brown spirits including American, Canadian, Irish and Scotch whiskies as well as specialty cocktails and bourbon available only at MGM Grand.

The 171,000-square-foot (15,900-square-meter) casino includes a poker room and a race-and-sports book.

Spa Services

  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Steam room in spa
  • Sports massage

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Bed type is based upon availability for the Tower Room category and will be assigned at check-in. For more details, please contact the property using the information on the reservation confirmation received after booking.

The credit or debit card used to place the reservation will be required upon arrival to register. The hotel will place an authorization against this account to cover applicable charges for room, tax, and resort fees, as well as an incidental amount per day to allow access to room charging privileges. Additional authorizations may be placed should the guest's charges exceed the originally approved amount. For debit cards, unused funds are released upon check-out and made available after up to 7 days for domestic banks and up to 30 days for international banks. For details, please contact the property using the contact information found on the confirmation received after booking.

Vehicles that are self-parked for more than one hour are subject to a parking fee. All parking fees repeat each 24-hour period. The parking fee provides registered guests with in-out privileges within the same parking type (self or valet) across all MGM Resorts destinations. For details, please contact the property using the contact information found on the confirmation received after booking.

The credit or debit card used to place the reservation will be required upon arrival to register. The hotel will place an authorization against this account to cover applicable charges for room, tax, and resort fees, as well as an incidental amount per day to allow access to room charging privileges. Additional authorizations may be placed should the guest's charges exceed the originally approved amount. For debit cards, unused funds are released upon check-out and made available after up to 7 days for domestic banks and up to 30 days for international banks. For details, please contact the property using the contact information found on the confirmation received after booking.

Vehicles that are self-parked for more than one hour are subject to a parking fee. All parking fees repeat each 24-hour period. The parking fee provides registered guests with in-out privileges within the same parking type (self or valet) across all MGM Resorts destinations. For details, please contact the property using the contact information found on the confirmation received after booking.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 39.68 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Internet access
  • Phone calls
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 26 per person (approximately)
  • Fee for in-room wireless Internet: USD 39.68 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 39.68 per night (rates may vary)
  • Self parking fee: USD 15 per day
  • Valet parking fee: USD 24 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.