4.0 out of 5

"I stayed on the West Wing 15th Floor rooms 338 and 425. The rooms seem old in decor . Towels & wash clothes had stains ( I’m glad i brought my own). ... " More

By a verified traveller on Tue 21 Nov 2017

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Hotel Description

A romantic stay in Las Vegas awaits you at MGM Grand Hotel & Casino. Within just a 15-minute stroll, you'll find Park Theater and T-Mobile Arena. Highlights at this resort include 13 restaurants, 5 bars/lounges, and a full-service spa.

Flat-screen TVs with cable channels are featured in all 5000 rooms, and you can enjoy free WiFi, iPod docks, and sitting areas. Additionally, 24-hour room service, in-room massages, and safes are available.

A relaxing visit to MGM Grand Spa can include deep-tissue massages, hot stone massages, and body wraps along with access to the sauna and steam room. The restaurant, Joel Robuchon, is open for dinner. At the resort's own poolside bar, you can stop for a drink. Enjoy the outdoor swimming pool, nightclub, fitness center, and lazy river. 603 square feet (56 square meters) of event facilities include conference space, and other business amenities include a business center and limo/town car service. Plus you'll find a casino, free WiFi in public areas, and a spa tub. Cooked-to-order breakfast is available. There's also the convenience of valet parking.

With a stay at this 4-star Paradise resort, you'll be 2.8 km (1.7 mi) from Thomas and Mack Center and 4.7 km (2.9 mi) from Las Vegas Convention Center.

West Wing King

Bed Count 1 King Bed Maximum Occupancy 2 Max
$72 per night

Executive Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Staywell Grand Queen Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Run of House Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand King Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Grand Queen Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

MGM Grand Hotel & Casino ratings based on 1,601 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0
2 out of 5

Smelly and disappointing.

Pros: Not much
Cons: Cleanliness of the rooms and staff competence.
Location: It’s the south end of the strip...
The lobby reeks of smoke and whatever they pump in to attempt to cover it up. That’s just Vegas in general, but MGM is worse than most. Staff initially sent us to a completely wrong room. Key didn’t work, and they eventually changed our room. This was a late check in and there were very few people checking in at that time, so it isn’t like they were busy. They made little in way of apology, they just relocated us to another room. The room we got was not the king room we paid extra for, just a double queen. The windows were filthy, which ruined any hope of a nice view. The room itself was dirty. We found other peoples’ Dirty soocks and there was a lot of hair on the carpet (not ours) .

Posted by , from trenton on 15 Nov 2017

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3 out of 5

Where do i begin...

I stayed on the West Wing 15th Floor rooms 338 and 425. The rooms seem old in decor . Towels & wash clothes had stains ( I’m glad i brought my own). Water was not hot AT ALL. I had to keep calling maintenance they took forever to come we end up missing some reservations behind this. One day while we out MGM changed the lock system on the doors and we were locked out our rooms until about 3am. I will never stay here again

Posted by , from Delaware on 21 Nov 2017

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4 out of 5
They charged my charge card $400 extra for security deposit, no coffee makers in Room do you need to refund me the $400 and then they charged us another $134 for some bull

Posted by , from new york on 17 Nov 2017

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4 out of 5

Fancy hotel with hidden costs

Booked this hotel, and loved the Vegas experience. Very large, everything you need under one roof. Paid up front through Travelocity, however upon checkout had $35 per night hotel fees added to bill - with no prior knowledge of these fees. Apparently they are added to every bill.... and the staff was not friendly or helpful with explanations or assistance.

Posted by on 17 Nov 2017

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3 out of 5

Horrible view

No tv for 2days. View was depressing looking at the back of another building.

Posted by , from c on 2 Nov 2017

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5 out of 5

Vegas getaway

Great time in Vegas with the husband. MGM Grand is a great place to stay. The rooms were clean. The staff was friendly with the exception of the gentleman during check in. He was all business no personality. The hostesses in the casino was great. The dealers at Black Jack table were very good.

Posted by , from North Carolina on 21 Oct 2017

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3 out of 5
Front desk employees were eager to serve. Housekeeping staff were very friendly. Casino waitresses very seldom seen and they did not appear to want to serve. No smiles. Very few thank yous.

Posted by on 19 Oct 2017

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1 out of 5

Small out dated room

The hotel room was a small box with weird outdated furnishings. The hallways to get to the rooms are long and creepy.

Posted by on 4 Oct 2017

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5 out of 5
First time to Vegas and to the MGM Grand. Loved it! Staff was superb!

Posted by on 30 Sep 2017

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3 out of 5

West wing

Don't book a room in the west wing i did and was very disappointed

Posted by , from on the beach on 27 Sep 2017

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Property Features

MGM Grand Hotel & Casino offers its guests a full-service spa, a lazy river, and an outdoor pool. There are 13 restaurants and 2 coffee shops/cafés on site. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. WiFi is free in public spaces. Business amenities include a business center, limo/town car service, and meeting rooms. Event space at this resort measures 603 square feet (56 square meters) and includes conference space. A casino, a nightclub, and a spa tub are also featured at the eco-friendly MGM Grand Hotel & Casino. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Las Vegas resort.

  • 5000 guestrooms or units
  • 30 levels
  • 13 dining venues
  • 5 bars or lounges
  • 2 coffee shops
  • 30 conference rooms
  • 603 sq ft of conference space
  • 56 sq m of conference space
  • Casino
  • Nightclub
  • Bar by the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Lazy river
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Las Vegas, NV (LAS-McCarran Intl.) (4.6 km / 2.9 mi)
  • Metro station: MGM Grand Monorail Station (0.6 km / 0.4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

MGM Grand Hotel & Casino offers 5000 air-conditioned accommodations with iPod docking stations and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Sitting area
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

Joel Robuchon - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Latelier - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Craftsteak - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

24-hour room service is available.

Entertainment

The epic production by Cirque du Soleil takes adventure to a new level. Guests will be amazed by the dynamic theatrical landscape, as an entire empire appears on KÀ’s huge stage, and a captivating display of aerial acrobatics envelopes the audience.

The MGM Grand Garden Arena is home to popular concerts, championship boxing matches, premier sporting events, and televised awards shows. The Arena offers comfortable seating for as many as 16,800 people with excellent sightlines and state-of-the-art acoustics, lighting, and sound.

The intimate 740-seat David Copperfield Theater is home to world-class entertainment and internationally acclaimed shows nightly. With a dramatic entryway, vaulted ceiling and velvet curtains, plush red booths surround the 1,800 square foot stage providing excellent acoustics and views.

Brad Garrett's Comedy Club - Catch the hottest names in stand-up along with regular appearances by Brad Garrett and his hilarious friends, all at a brand-new theater custom-built for comedy. The lineup of top-tier talent is nonstop and so are the laughs.

Lobby Bar - located just off the MGM Grand lobby, offers guests an innovative drink experience in a fun, chic atmosphere.

CSI: THE EXPERIENCE - Test your inner crime-solver at the blockbuster new attraction, CSI: The Experience! Play the role of a crime scene investigator in this exciting interactive challenge

Progressive music highlight the offerings at Centrifuge, an ultra-contemporary lounge open from early afternoon to after midnight.

CBS Television City screens television-show pilots to gauge audience reaction, contains a futuristic digital home theater, and sells logo merchandise from popular shows and cable channels.

Whiskey Down, a new lounge with gaming located on the Casino floor offers a wide array of brown spirits including American, Canadian, Irish and Scotch whiskies as well as specialty cocktails and bourbon available only at MGM Grand.

The 171,000-square-foot (15,900-square-meter) casino includes a poker room and a race-and-sports book.

Spa Services

  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Steam room in spa
  • Sports massage

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 1:00 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Special check-in instructions:

There will be limited dining services available at this property from November 20-December 27, 2017. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

The credit or debit card used to place the reservation will be required upon arrival to register. The hotel will place an authorization against this account to cover applicable charges for room, tax, and resort fees, as well as an incidental amount per day to allow access to room charging privileges. Additional authorizations may be placed should the guest's charges exceed the originally approved amount. For debit cards, unused funds are released upon check-out and made available after up to 7 days for domestic banks and up to 30 days for international banks. For details, please contact the office using the contact information found on the confirmation received after booking.

Bed type is based upon availability for the Tower Room category and will be assigned at check-in. For more details, please contact the office using the information on the reservation confirmation received after booking.

Vehicles that are self-parked for more than one hour are subject to a parking fee. All parking fees repeat each 24-hour period. The parking fee provides registered guests with in-out privileges within the same parking type (self or valet) across all MGM Resorts destinations. For details, please contact the office using the contact information found on the confirmation received after booking.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 39.68 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Internet access
  • Phone calls
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 26 per person (approximately)
  • Self parking fee: USD 12 per day
  • Valet parking fee: USD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.