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The Black Swan Lee - Lenox, Ascend Hotel Collection

3-star property
435 Laurel St, Lee, MA 1-855-887-0424
4.8 out of 5
Exceptional!
See all 14 travelocity Reviews

"It was in quiet location on the water but close to shops and restaurants Great weekend " More

By a verified traveller on Mon 31 Oct 2022

Points Of Interest

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Hotel Description

Lee guestrooms with free WiFi

On lake

Within 2 miles (3 km) of this Lee hotel, you'll find Berkshire Mountain Country Store and Animagic Museum of Animation. Lee Library and Greenock Country Club are also within 2 miles (3 km).

Free perks

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. There's no skimping on freebies - guests receive free continental breakfast, free WiFi, and free self parking. A 24-hour business center, a snack bar/deli, and a picnic area are also on offer.

Non Lakeside Standard Room, 2 Double beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
CA $131* Per night/room 21 Apr. - 22 Apr.

Non Lakeside Superior Room, 2 Queen beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Non Lakeside Standard Room, 1 King bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Lakeside Superior Room, 1 King bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Lakeside Deluxe Room, 2 Queen beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Black Swan Lee - Lenox, Ascend Hotel Collection ratings based on 14 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Black Swan Lee - Lenox, Ascend Hotel Collection

Everyone (8) Couples (3) Family (2)
5 out of 5

Posted by on 6 Oct. 2023

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Comment from Hotel Management

26 Oct. 2023 by MP

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

5 out of 5

Posted by , from HINGHAM on 29 Sep. 2023

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Comment from Hotel Management

24 Oct. 2023 by MP

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

5 out of 5

Posted by , from Deer Isle on 24 Sep. 2023

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Comment from Hotel Management

14 Oct. 2023 by MP

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

5 out of 5
It was in quiet location on the water but close to shops and restaurants Great weekend

Posted by on 31 Oct. 2022

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Comment from Hotel Management

7 Nov. 2022 by MP

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

5 out of 5
The people were very friendly and helpful.

Posted by on 17 Sep. 2022

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Comment from Hotel Management

20 Sep. 2022 by MP

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

5 out of 5

Posted by on 7 May 2022

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5 out of 5

Posted by on 18 Apr. 2022

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5 out of 5

Posted by , from DERWOOD on 26 Oct. 2021

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4 out of 5
The balcony and view were delightful. The beds were comfy. The lack of toilet paper in our bathroom was a minor inconvenience that was quickly resolved. Breakfast was mediocre- no orange juice and a very limited offering.

Posted by on 10 Sep. 2021

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Comment from Hotel Management

16 Sep. 2021 by MP

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

5 out of 5
very nice corner room, very nice view and VERY comfortable bed! Only there for one nite, wish it was a longer stay (next time).

Posted by , from Boston on 18 Sep. 2020

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Comment from Hotel Management

22 Sep. 2020 by Mayur

Thank you for taking the time to write this wonderful review! We hope to see you again in the near future!

About the The Black Swan Lee - Lenox, Ascend Hotel Collection

Location 435 Laurel St, Lee, MA 01238

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. A 24-hour fitness center, a vending machine, and gift shops/newsstands are also featured at The Black Swan Lee - Lenox, Ascend Hotel Collection. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Lee hotel.

  • 52 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

The Black Swan Lee - Lenox, Ascend Hotel Collection offers 52 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations. This Lee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Mint, Indian Lakeside Din - This restaurant specializes in Indian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. The tax ID number is C0006791500. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property uses eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • No rollaway/extra beds available
  • No elevators
  • Children stay free
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • State tax ID - C0006791500
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Long-term renters welcome
  • Security system
  • Children stay free 17
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Water dispenser use by guests actively encouraged

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Black Swan Ascend Collection
  • Black Swan Ascend Collection Lee
  • Black Swan Inn Ascend Collection Hotel
  • Black Swan Inn Ascend Collection Hotel Lee
  • Black Swan Inn Lee
  • Black Swan Inn
  • Black Swan Lee
  • Hotel The Black Swan Inn, an Ascend Hotel Collection Member Lee
  • Lee The Black Swan Inn, an Ascend Hotel Collection Member Hotel
  • Hotel The Black Swan Inn, an Ascend Hotel Collection Member
  • The Black Swan Inn, an Ascend Hotel Collection Member Lee
  • Black Swan Inn an Ascend Collection Hotel
  • Black Swan
  • The Black Swan Inn Ascend Hotel Collection
  • The Black Swan Inn an Ascend Hotel Collection Member
  • The Black Swan Lee - Lenox, Ascend Hotel Collection Lee
  • The Black Swan Lee - Lenox, Ascend Hotel Collection Hotel
  • The Black Swan Lee - Lenox, Ascend Hotel Collection Hotel Lee

You should know

  • One child 17 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.