"1. We liked the location of the hotel 2. We did not enjoy because we reserved at Kensington Gardens and we were accommodated at The Phoenix Hotel. Th ... " More
London City Centre stay
Your stay at this London City Centre hotel places you within 3 miles (5 km) of Hyde Park and Buckingham Palace. Also, Piccadilly Circus is within 3 miles (5 km) and Trafalgar Square is within 6 miles (10 km).
Property Amenities
Free WiFi in public areas, dry cleaning, and luggage storage are available at this hotel. A safe deposit box and concierge services are also provided.
5 Nov. 2021 by KGH
Thank you for your feedback. Sorry you did not enjoy your stay. You were upgraded free of charge to the Phoenix Hotel which is the sister Hotel. Neither Hotels have A/C. We hope we will have the pleasure in accommodating you again in the near future.
29 Jul. 2019 by Guest Relations Manager
Good morning, Many thanks for your review of the Kensington Gardens Hotel. We are so glad that you enjoyed the location of our hotel. Please do speak to our reception should you require an additional fan during hot weather. We endeavour to make all our guests feel as comfortable as possible. Kind regards, Kensington Gardens Hotel
14 Jun. 2019 by Guest Relations Manager
Good morning, Many thanks for your review of the Kensington Gardens Hotel. Your feedback is much appreciated. Please do ask our reception desk if you require any assistance with your luggage as they would be more than happy to assist. Unfortunately, our hotel is a listed building and we are unable to put a lift in the property. I hope that overall you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind regards, Kensington Gardens Hotel
5 Jun. 2019 by Guest Relations Manager
Good morning, Many thanks for your excellent review of the Kensington Gardens Hotel. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future, Kind regards, Kensington Gardens Hotel
As a guest of Kensington Gardens Hotel, you'll find tour/ticket assistance, concierge services, and dry cleaning/laundry services. Public spaces have free WiFi. This Victorian London hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Kensington Gardens Hotel offers 17 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.
Special check-in instructions:
The front desk is open during the following times:
This property's front desk is open during the following times:
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, Diners Club, and Eurocard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
