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"Old girl. Many steps. Staff is very nice. " More

By a verified traveller on Sat 21 Oct 2023

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Hotel Description

4-star boutique hotel near Hyde Park

City of Westminster stay

Your stay at this City of Westminster hotel places you within 2 miles (3 km) of Hyde Park and Marble Arch. Kensington High Street and Royal Albert Hall are also within 3 miles (5 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. WiFi in public areas is free. A coffee shop, a terrace, and a garden are also on offer.

Basic Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CA $152* Per night/room 15 Apr. - 16 Apr.

Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Club Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Colonnade Hotel London ratings based on 6 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Colonnade Hotel London

Everyone (1) Couples (4) Family (1)
5 out of 5
Old girl. Many steps. Staff is very nice.

Posted by , from Phoenix on 21 Oct. 2023

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Comment from Hotel Management

23 Oct. 2023 by Hotel guest relations team

Thank you for your feedback

1 out of 5
Nothing. Completely run down

Posted by on 26 Jul. 2022

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3 out of 5
Property great location in Maida Vale. Staff brilliant happy and want to make you happy. Condition of the hotel needs major upgrade.

Posted by on 3 May 2021

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2 out of 5
Location very good Hotel overall is run down and in need of update Service below standard, we stayed 3 nights and had no house keeping service, despite having pointing it out. Will never go back

Posted by , from Copenhagen on 29 May 2019

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1 out of 5

Awful hotel.

I hated this hotel. My room smelled like an ash tray. The location was NOT prime. It's in a very residential area, with not a whole lot going on.

Posted by , from New York, NY on 18 Jan. 2018

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Comment from Hotel Management

24 Jan. 2018 by Colonnade Team

Thank you for staying with us. We appreciate your feedback. Should we have known about your raised issues while in the hotel, we could have made it right for you by offering you a different room. We are a fully non-smoking hotel, if guests choose not to follow rules will lead to penalties being applied. As for the location we pride ourselves to be a picturesque area of London called Little Venice, located in the Westminster Borough of London with the tube station being 100m away from the hotel, few stops to Oxford Circus and the West End. We hope you will give us an opportunity to redeem ourselves soon.

4 out of 5

Quaint little hotel with lots of character!

Cons: Shower
We enjoyed our two nights here. Room was really nice.... Just small and not much room for suitcases. If you go get off at the Warwick station. We made the mistake of getting off at Paddington and had to walk a long way in the rain!

Posted by , from newark on 25 Oct. 2015

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Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and a garden are also featured at the boutique Colonnade Hotel London. Smoking is allowed in designated areas at this 4-star London hotel.

  • 1 building
  • 43 guestrooms or units
  • 4 levels
  • Built in 1865
  • Deli
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Transport

  • Train station: London (QQP-Paddington Train Station) (1.5 km / 0.9 mi)
  • Metro station: Warwick Avenue Underground Station (0.2 km / 0.1 mi)

Room Amenities

Colonnade Hotel London offers 43 accommodations with iPod docking stations and minibars. Beds feature premium bedding. 28-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 10 AM.

Polo Terrace - This bar specializes in British cuisine.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.00 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, Barclaycard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation.

  • Noise-free rooms not guaranteed
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 25 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 7.50 per person
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)
  • Rollaway bed fee: GBP 50.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Colonnade Hotel London
  • Colonnade London
  • The Colonnade London England
  • The Colonnade London Hotel London
  • The Colonnade Hotel London
  • The Colonnade Hotel London
  • The Colonnade London England
  • The Colonnade
  • Colonnade Hotel London Hotel
  • Colonnade Hotel London London
  • Colonnade Hotel London Hotel London
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.