"I booked a room with a park view and I got a brick building view I was very disappointed " More
London City Centre stay
Within a 10-minute walk of this London City Centre hotel, you'll find Kensington Gardens and Hyde Park. Also, Kensington Palace is within half a mile (1 km) and Royal Albert Hall is within 2 miles (3 km).
Restaurant, bar/lounge
A restaurant and a bar/lounge are featured at this hotel. WiFi in public areas is free. Self parking, a snack bar/deli, and express check-in are also offered.
5 Jul. 2023 by Reception Team
Dear Michelle,Thank you for your feedback. We look forward to welcoming you back in the future.Kind regardsReception Team
20 Nov. 2019 by Guest relations
Thank you for your nice review, we were pleased to read you enjoyed your stay and hope to see you soon again.
1 Nov. 2019 by Guest relations
Thank you for your nice review, we are pleased you enjoyed your stay and location and we hope to see you soon again.
15 Oct. 2019 by Guest relations
Thank you for your review, we were pleased you enjoyed the location and hope to see you soon again.
15 Oct. 2019 by Guest relations
Thank you for your review, we were delighted to hear you enjoyed your stay but sorry to hear we were not able to accommodate your request. Specific locations are a request and we will try our best to accommodate them but we unfortunately can not guarantee them. We hope we can allocate your request next time you stay with us.
29 Sep. 2019 by Guest relations
Thank you for your wonderful review and the 5 out of 5, we were pleased you enjoyed your stay and hope we can welcome you back to the hotel soon again.
26 Sep. 2019 by Guest relations
Thank you for taking the time to review your recent stay with us. We are pleased you enjoyed your stay and hope we can welcome you back soon again.
6 Sep. 2019 by Anca Mihai
Thank you for choosing to stay at the Thistle Kensington Gardens hotel and for taking the time to write such a nice review. It is our passion to ensure that we provide our guests with the highest standards of product and service at all times. I very much hope that we have the opportunity to welcome you back in the near future
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 3 meeting rooms available. Tour/ticket assistance, multilingual staff, and concierge services are also featured at Thistle London Hyde Park Kensington Gardens. For a fee, parking is available. This London hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Thistle London Hyde Park Kensington Gardens offers 175 air-conditioned accommodations with laptop-compatible safes and hair dryers. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
The Brasserie - Overlooking the garden, this brasserie specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
The Lounge - Onsite bar. Open daily.
Special check-in instructions:
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.