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"The hotel is renovated- all is clean n fresh, the stuff is friendly rooms are nice Breakfast could b better - very few items - no hot water " More

By a verified traveller on Mon 15 Apr 2019

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Hotel Description

Hotel near Hollywood Boulevard in Los Angeles

Hollywood stay

Your stay at this Hollywood hotel places you within 3 miles (5 km) of Hollywood Boulevard and Wiltern Theatre. Paramount Studios and Echo Park Lake are also within 3 miles (5 km).

Renovated in 2019

Self parking is available and the hotel's multilingual staff can provide around-the-clock assistance. A grocery/convenience store, WiFi in public areas, and express check-out are also on offer.

Avenue Hotel ratings based on 13 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Avenue Hotel

Everyone (11) Family (1)
5 out of 5
The hotel is renovated- all is clean n fresh, the stuff is friendly rooms are nice Breakfast could b better - very few items - no hot water

Posted by on 15 Apr. 2019

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Comment from Hotel Management

15 Apr. 2019 by FD

Thank you for your feedback and we're glad to hear about your recent stay. We hope to see you again soon.

3 out of 5
The property itself is at the end of renovations, which I believe should have been made known. In addition, there wasn't a microwave located on the property. We were told that we would have to go to the "gas station". Overall, pretty average.

Posted by on 7 Apr. 2019

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Comment from Hotel Management

7 Apr. 2019 by Andy

Thank you for your feedback. We are sorry for any inconvenience during your stay. We hope to see you again soon.

4 out of 5
nothing to say about this hotel until it finishes construction. it could be nice and the location is good.

Posted by on 12 Mar. 2019

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Comment from Hotel Management

12 Mar. 2019 by Andy

Thank you for your feedback. We are sorry for any inconvenience during your stay. We hope to see you again soon.

5 out of 5

Posted by on 20 Jan. 2019

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Comment from Hotel Management

21 Jan. 2019 by Andy

Thank you for your feedback. We are sorry for any inconvenience during your stay. We hope to see you again soon.

3 out of 5
Staff was friendly. This hotel is conveniently near major attraction like venice beach, santa monica pier, walk of fame, downtown etc. Exterior deff needs a remodel/ new look..

Posted by on 18 Jan. 2019

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Comment from Hotel Management

18 Jan. 2019 by gm

Thank you for your feedback. We are currently going through renovation outside of the hotel and also hotel lobby. We hope to be able to accommodate you again with our new looks.

4 out of 5
Location short distance from the freeway & 1/2 block from Metro. Outside is sketch and under construction, but inside is quite nice with friendly helpful staff. Room was excellent, recently updated during reconstruction, and couldn't hear freeway traffic despite proximity. Parking is 1st come basis and can fill up. Short distance to grocery stores.

Posted by on 2 Jan. 2019

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Comment from Hotel Management

2 Jan. 2019 by gm

Thank you for your feedback and we hope to see you again soon.

4 out of 5
I once lived in Los Angeles as was not sure about this hotel. However, I was pleasantly surprised at the vast improvements (and still ongoing) that are being done to it, inside. Great stay and will definitely stay again.

Posted by , from Dallas, TX on 8 Oct. 2018

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Comment from Hotel Management

11 Oct. 2018 by gm

Thank you for your feedback and we hope to have you with us again soon.

5 out of 5
I wish I had pics. The hotel has been renovated. I was worried looking at the reviews. The hotel has gotten rid of the carpet. They now have shower doors. The furniture was wood and leather. I wish I had taken pics. The new rooms are exactly has pictured. The breakfast is decent. I had waffles that I made myself. I parked my car near the door. I didn't have to call for room service. The towels are too thin for my preference. I honestly had great service. Oh the hotel is close to many attractions too.

Posted by on 29 Jul. 2018

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Comment from Hotel Management

29 Jul. 2018 by TayYah

Thank you so much for staying with us and giving us your feedback.

5 out of 5
great rooms, excellent location, friendly staff , great value for the price you pay.

Posted by , from CA on 25 Jun. 2018

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Comment from Hotel Management

25 Jun. 2018 by gm

Thank you for your feedback and we hope to see you again soon.

1 out of 5
My hotel room smelled like cigarette smoke even though it was supposed to be non-smoking. The walls had stains on them from coffee splatter? and overall the facilities were very worn and could use repairs. However, there were nice granite counter tops for the bathrooms and dressers in the hotel and the room otherwise seemed well cleaned (bedding, linens, carpets, bathroom were well cleaned). I think you get what you pay for in downtown LA, i.e. this is a more affordable hotel, but lacking in quality.

Posted by on 19 Nov. 2016

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Comment from Hotel Management

25 Nov. 2016 by Avenue Hotel

We are sorry that you had a bad stay with us. We are currently going through the renovation now. We hope to be able to provide you with a better hotel experience in the near future.

Property Features

Avenue Hotel offers its guests a vending machine, multilingual staff, and dry cleaning/laundry services. Public spaces have WiFi for a fee. Avenue Hotel also features a convenience store, express check-out, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Avenue Hotel was completed in May 2019. This Los Angeles hotel is smoke free.

  • 1 building
  • 73 guestrooms or units
  • 3 levels
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Convenience store
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Los Angeles Union Station (6.9 km / 4.3 mi)
  • Metro station: Vermont - Beverly Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Avenue Hotel offers 73 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Tempur-Pedic beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Los Angeles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Tempur-Pedic beds
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Heating
  • Ensuite bathroom
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Universal Hotel Hollywood Studios
  • Comfort Inn Universal Studios Hollywood
  • Avenue Hotel Los Angeles

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.