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4.1 out of 5

"The air conditioner was very noisy and I could hear the people above me flush the toilet every hour and the water from the sink tasted very bad so bru ... " More

By a verified traveller on Sat 10 Dec 2022

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Hotel Description

Diamond Bar guestrooms with free WiFi

In Diamond Bar

At this Diamond Bar hotel, you'll be within 3 miles (5 km) of Royal Vista Golf Club and 6 miles (10 km) of California State Polytechnic University, Pomona. Also within 9 miles (15 km) are Round 1 Bowling and Amusement and Puente Hills Mall.

Full-service spa, dining

A full-service spa, an outdoor pool, and a restaurant are all featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.

Standard Room, 1 Queen Bed, Accessible (Transfer Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds (Top Floor)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed (Top Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Holiday Inn Diamond Bar - Pomona, an IHG Hotel ratings based on 15 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Diamond Bar - Pomona, an IHG Hotel

Everyone (10) Couples (2) Family (3)
4 out of 5

Posted by on 17 Aug. 2023

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Comment from Hotel Management

6 Sep. 2023 by HIDB

We appreciate your stay with us, Laura. Please let us know if there is anything else we may improved on.

3 out of 5
The air conditioner was very noisy and I could hear the people above me flush the toilet every hour and the water from the sink tasted very bad so brushing my teeth was not good

Posted by on 10 Dec. 2022

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Comment from Hotel Management

12 Dec. 2022 by HIDB

Thank you for your feedback, David. We will work on these issue immediately. Thank you again for staying with us.

5 out of 5
Enjoy my stayed.

Posted by on 2 Jan. 2022

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Comment from Hotel Management

7 Jan. 2022 by HIDB

We are so glad that you enjoyed your stay Vanessa. Thank you for spending the holidays with us here at Holiday Inn Diamond Bar!

4 out of 5

Posted by on 21 Jul. 2021

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5 out of 5
Staff was super nice! Everything was clean and loved the free parking

Posted by on 28 Nov. 2020

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5 out of 5

Posted by on 22 Nov. 2020

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4 out of 5

Posted by on 9 Mar. 2020

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5 out of 5
The hotel is beautiful very very very clean and staff is great ! I especially loved the new beds ! I also love the fact upon check out I can pay cash . I had a hard time doing just that a couple years ago .. nice to know they listened . Great place !

Posted by , from From San Francisco , visiting where I grew up. on 2 Dec. 2019

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5 out of 5
The decor was nice but very sterile. I get it but no real colors.

Posted by on 22 Sep. 2019

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5 out of 5
The did smell like mole or something like dirt water in the room.

Posted by on 23 Aug. 2019

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About the Holiday Inn Diamond Bar - Pomona, an IHG Hotel

Location 21725 Gateway Center Dr, Diamond Bar, CA 91765

Renovations + Closures

The following facilities are closed on Sunday:

  • Bar/lounge
  • Dining venue(s)

Property Features

Holiday Inn Diamond Bar - Pomona, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a spa tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and meeting rooms are available. Event space at this hotel measures 2799 square feet (260 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Diamond Bar - Pomona, an IHG Hotel. Free self parking is available. Smoking is allowed in designated areas at this Diamond Bar hotel.

  • 176 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 2799 sq ft of conference space
  • 260 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Gift shop
  • ATM
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Walnut Industry Station (2.2 km / 1.4 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Diamond Bar - Pomona, an IHG Hotel offers 176 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 11:00 AM.

DBs Grille and Lounge - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10–20 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Diamond Bar Holiday Inn
  • Holiday Inn Diamond Bar
  • Holiday Inn Hotel Diamond Bar
  • Holiday Inn Diamond Bar Hotel
  • Holiday Inn Select Diamond Bar Hotel Diamond Bar

You should know

  • Pool access available from 7 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.