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4.1 out of 5

"The property was amazing. Everything regarding the stay was great. the only weak point is the food is not on par with the status of the resort. " More

By a verified traveller on Tue 20 Jun 2023

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Hotel Description

4.5-star beachfront resort near Puerto Los Cabos

On the beach

Stay at this San José del Cabo resort and you'll be within half a mile (1 km) of Puerto Los Cabos Golf Course and 2 miles (3 km) of Puerto Los Cabos. La Playita and Wirikuta Botanical Cactus Garden are also within 3 miles (5 km).

All-inclusive

This all-inclusive resort features a full-service spa, a nightclub, and 7 restaurants. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. Relax with a drink at one of the 5 bars/lounges and enjoy free perks like valet parking and WiFi in public areas.

Junior Suite Garden View King

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $753* Per night/room 2 Apr. - 3 Apr.

Junior Suite Garden View Double

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Presidential Suite Ocean Front

Bed Count 1 King Bed Maximum Occupancy 2 Max

Preferred Club Junior Suite Ocean Front Double

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Master Suite Swim Out Ocean Front

Bed Count 1 King Bed Maximum Occupancy 2 Max

Preferred Club Junior Suite Swim Out Double

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Secrets Puerto Los Cabos - Adults Only - All Inclusive ratings based on 22 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Secrets Puerto Los Cabos - Adults Only - All Inclusive

Everyone (8) Couples (8) Family (6)
1 out of 5

Posted by on 30 Aug. 2023

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Comment from Hotel Management

20 Sep. 2023 by Priscilla Ayala, e-Concierge

Dear Maria E Leahy, receive warm greetings.Thank you for your emails and your review. We sincerely regret your disappointment with your stay at our resort.We empathize and try to put ourselves in our guest’s perspective. We hope this event will not prevent you from coming back in the future. We will always wait for you with a warm welcome to provide you with the memorable stay that you deserve. Sincerely, Priscilla Ayala,e-Concierge.

5 out of 5
The property was amazing. Everything regarding the stay was great. the only weak point is the food is not on par with the status of the resort.

Posted by , from Hawthorne on 20 Jun. 2023

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Comment from Hotel Management

21 Jun. 2023 by Priscilla Ayala / e-Concierge

Dear Mr. Miguel Irizabal, receive warm greetings.Thank you so much for taking the time to rate our hotel and describing your recent vacation with usWe continually strive to meet your needs and expectations, so your comments are very important to us. We sincerely look forward to having the privilege of welcoming you back on a future occasion. Best regards, Priscilla Ayala, e-Concierge.

4 out of 5

Posted by on 13 Dec. 2022

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5 out of 5

Posted by on 21 Nov. 2022

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2 out of 5

Posted by on 3 Jul. 2022

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Comment from Hotel Management

19 Oct. 2022 by Octavio León / Social Media Coordinator

Dear Heather, We appreciate the time that you have invested in writing an overview of your stay with us. There seems to have been a number of deficiencies encountered which are very atypical and not reflective of our brand experience; if this stay was marred by irregular circumstances, we can only renew our apologies and assure you that we have in the meantime briefed the team at great length of your comments. Kind regards Octavio León e-concierge / Social Media Coordinator

5 out of 5

Posted by on 18 Jun. 2022

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Comment from Hotel Management

19 Oct. 2022 by Octavio León / Social Media Coordinator

Dear Guest, We really appreciate you taking the time to rate our hotel. Your feedback is truly valuable for us since it helps us to keep improving to deliver the best travel experience. We hope you had a pleasant experience and we are honored to welcome you again to give you the service you deserve. Kind regards Octavio León Social Media Coordinator Secrets Puerto Los Cabos Golf & Spa Resort

3 out of 5
This is our first and last stay at this resort. The food is very limited and 1 hour wait time at restaurants. You can’t swim at the ocean and resort is very far from activities. There is not much of entertainment. Only one buffet place and with very limited food. From the day one they trying to sell you vip BS membership for unreasonable prices. I would not recommend this place. Never ever again $7000 and 7 days wasted.

Posted by , from BROOKLYN on 25 Apr. 2022

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Comment from Hotel Management

27 Apr. 2022 by Octavio León / Social Media Coordinator

Dear Ruslan, We appreciate the time that you have invested in writing an overview of your stay with us. There seems to have been a number of deficiencies encountered which are very atypical and not reflective of our brand experience; if this stay was marred by irregular circumstances, we can only renew our apologies and assure you that we have in the meantime briefed the team at great length of your comments. Kind regards Octavio León e-concierge / Social Media Coordinator

4 out of 5
Love it

Posted by on 1 Nov. 2021

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Comment from Hotel Management

3 Nov. 2021 by Octavio León / Social Media Coordinator

Dear Mr Jose, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Expedia. We are very happy to learn that your stay was a most pleasant one, and that you were highly satisfied with our service. We have strived to deliver the most memorable experience to our valued guest. We highly appreciate your gracious comments here and have shared it with our team. We sincerely look forward to welcome you back on a future occasion and provide you with the exceptional quality and service that characterizes our brand and resort. Octavio León e-concierge / Social Media Coordinator Secrets Puerto Los Cabos Golf & Spa Resort

4 out of 5

Posted by , from ANAHEIM on 31 Oct. 2021

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3 out of 5
Terrible customer service

Posted by on 21 Oct. 2021

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Comment from Hotel Management

22 Oct. 2021 by Sandra Jaramillo / Social Media Coordinator

We appreciate the time that you have invested in writing an overview of your stay with us. If your stay was marred by irregular circumstances, we can only renew our apologies. We are working on a daily basis to exceed our guest’s expectations and would love to have the opportunity to host you again in the near future to offer you a remarkable stay.

About the Secrets Puerto Los Cabos - Adults Only - All Inclusive

Location Puerto Los Cabos, San José del Cabo, BCS 23400

All-inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • Surcharge for premium food items
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Minibar (all beverages included)
  • All onsite activities, and facilities and equipment included
  • 24-hour room service
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Bicycling included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Language classes/lessons included
  • Bartending classes/lessons included
  • Cooking classes/lessons included
  • Onsite live performances included
  • Theme parties included
  • Access to onsite clubs included
  • Premium food items not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • All meals served buffet-style
  • Buffet and à la carte dining
  • Water fitness classes/lessons included
  • All available beverages included
  • Scuba diving lessons not included
  • Miniature golf not included
  • Windsurfing equipment not included
  • Sailboats not included
  • Snorkeling gear not included
  • Onsite entertainment and activities included
  • Tennis lessons included

Property Features

Secrets Puerto Los Cabos - Adults Only - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Secrets Puerto Los Cabos - Adults Only - All Inclusive like a seasonal outdoor pool and complimentary bicycles. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive resort also offers a spa tub, a steam room, and a fitness center. Valet parking is free. Smoking is allowed in designated areas at this 4.5-star San José del Cabo resort.

  • 500 guestrooms or units
  • 5 levels
  • 8 buildings
  • 7 dining venues
  • 5 bars or lounges
  • Meeting rooms
  • 10609 sq ft of conference space
  • 986 sq m of conference space
  • Built in 2013
  • Nightclub
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Parking: Free valet parking

Room Amenities

Secrets Puerto Los Cabos - Adults Only - All Inclusive offers 500 accommodations with indoor private spa tubs and tablet computers. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include iPod docking stations and complimentary bottled water. Housekeeping is provided daily.

  • Private indoor hot tub
  • Private balcony or patio (furnished)
  • Sitting area
  • Pillowtop beds
  • Jetted tub
  • Minibar
  • Tablet
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • International calls (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Himitsu - This restaurant specializes in Pan-Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar.

El Patio - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Oceana - Overlooking the ocean and golf course, this seafood restaurant specializes in international cuisine and serves lunch and dinner.

Seaside Grill - This poolside restaurant specializes in seafood and serves lunch and dinner.

Late night fare is available from 24-hour room service.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 21
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 18
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Reflexology
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:30 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Secrets Puerto Los Cabos - Adults Only - All Inclusive

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals not allowed
  • Minimum guest age is 18
  • Caters to adults only
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow regional sanitization guidelines
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Onsite COVID-19 testing (Antigen) is available

Hotel Names

  • Secrets Puerto Los Cabos Golf Resort All Inclusive
  • Secrets Puerto Los Golf
  • Secrets Puerto Los Golf Resort All Inclusive
  • Secrets Puerto Los Cabos Golf & Spa Resort San Jose Del Cabo
  • Secrets Puerto Los Cabos Golf
  • Secrets Puerto Los Cabos All Inclusive Adults San Jose del Cabo
  • Secrets Puerto Los Cabos All Inclusive Adults
  • Secrets Puerto Los Cabos Incl

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Travelife
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.