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21c Museum Hotel Louisville

4.5-star property
700 W Main Street, Louisville, KY 1-855-887-0424
4.7 out of 5
Exceptional!
See all 15 travelocity Reviews

"Great location and convenient. Plus we can charge our EV. Although the walls in the rooms seem a bit thin. " More

By a verified traveller on Sat 15 Jul 2023

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Hotel Description

4.5-star luxury hotel near KFC Yum Center

Downtown Louisville stay

A stay at this Downtown Louisville hotel places you steps from Louisville Slugger Museum and within a 10-minute walk of KFC Yum Center. 21c Museum Hotel and Louisville Science Center are also within half a mile (1 km).

Award-winning

A full-service spa, a 24-hour gym, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. You'll appreciate the gym, bar/lounge, and laundry facilities.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $280* Per night/room 21 Apr. - 22 Apr.

Deluxe Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Luxury Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Luxury Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

21c Museum Hotel Louisville ratings based on 15 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for 21c Museum Hotel Louisville

Everyone (6) Couples (4) Family (4)
5 out of 5
Excellent stay

Posted by on 10 Apr. 2024

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Comment from Hotel Management

10 Apr. 2024 by EO

Thank you so much for taking the time to share your experience at 21c Museum Hotel Louisville. We're thrilled to hear that you enjoyed your stay with us. Providing exceptional service and a memorable experience is always our top priority, and we're delighted that we could meet your expectations. We hope to welcome you back soon for another fantastic stay!Warm regards,Emily OberhausenReservationist21c Museum Hotel Louisville

4 out of 5

Posted by on 19 Nov. 2023

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Comment from Hotel Management

21 Dec. 2023 by EO

Thank you for taking the time to review your most recent stay at 21c Museum Hotel Louisville. It is always a pleasure to receive positive feedback. I will share your review with our team, as I'm sure it will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services and overall guest experience.Thank you for choosing 21c Museum Hotel Louisville. We hope that your next visit will be even more delightful than the last.Best,Emily O.21c Louisville Reservationist

5 out of 5
Great location and convenient. Plus we can charge our EV. Although the walls in the rooms seem a bit thin.

Posted by , from Park Ridge on 15 Jul. 2023

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Comment from Hotel Management

30 Jul. 2023 by AC

Thank you for taking the time to share your experience. We are glad to hear you had a terriffic stay! Stop by and see us again soon. 21c Team

5 out of 5
This hotel is excellent. Staff is top notch, rooms are modern and clean. Great location as well and the restaurant in the hotel is one of the best in the entire city.

Posted by , from Milton on 9 Apr. 2023

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Comment from Hotel Management

10 Apr. 2023 by R. Jason Smith, Front Office Manager

Dear Gregory,Thank you for your recent glowing review. We appreciate your feedback and hope that your next stay with us is as wonderful as the last one.Best,

5 out of 5
Beautiful property with the friendliest staff!! Museum, sauna, restaurant!! Everything was amazing and everyone we encountered was so helpful. 100/10 AWESOME!

Posted by on 1 Apr. 2023

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Comment from Hotel Management

10 Apr. 2023 by R. Jason Smith, Front Office Manager

Dear Adrienne,We are so happy that you enjoyed your stay here at 21c Museum Hotel Louisville. I can't wait to share your comments with the staff. Guest satisfaction is what we strive for here and it's always encouraging to hear that we have achieved that goal.Thank you again for your feedback. We hope that your next stay with us will be as wonderful as your last one!All the best,

5 out of 5
Great stay, convenient to many different activities within walking distance.

Posted by on 7 Aug. 2022

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Comment from Hotel Management

10 Aug. 2022 by Andrew C

Thank you so much for taking the time to share your experience! We look forward to welcoming you back soon. 21c Team

5 out of 5

Posted by on 7 Apr. 2022

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5 out of 5
The entire hotel was a giant museum. Everything from the decor, to the actually pieces of art on desplay and the Penguins.. don’t get me started on the penguins.

Posted by on 7 Apr. 2022

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Comment from Hotel Management

7 Apr. 2022 by Andrew C

Thank you so much for taking the time to share your experience! We are thrilled to see you had a great stay and we look forward to welcoming you back soon. 21c Team

5 out of 5
The property was wonderful as were the amenities and staff. Wish more resturants, shopping,cultural actives is area.

Posted by on 30 Nov. 2021

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Comment from Hotel Management

1 Jan. 2022 by Andrew C

Thank you so much for taking the time to share your experience! Next time you are in Louisville please stop by and see us again soon. Best, 21c Team

5 out of 5

Posted by on 15 Oct. 2021

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About the 21c Museum Hotel Louisville

Location 700 W Main Street, Louisville, KY 40202

Property Features

21c Museum Hotel Louisville offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. Spa services, tour/ticket assistance, and multilingual staff are also featured at the luxury 21c Museum Hotel Louisville. Parking is available for a fee. This 4.5-star Louisville hotel is smoke free.

  • 1 building
  • 91 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 2006
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

21c Museum Hotel Louisville offers 91 accommodations with iPod docking stations and minibars. Beds feature down comforters and premium bedding. 50-inch LCD televisions come with premium cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This Louisville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Proof on Main - This fine-dining restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Spa Services

  • Number of treatment rooms 2
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 40.00 per accommodation, per stay
  • Weight limit: 50 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5–25 per person
  • Valet parking fee: USD 32 per night (in/out privileges)
  • Pet fee: USD 40.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

21c Museum Hotel Louisville is listed in the 2014 Condé Nast Traveler Gold List of the world's best places to stay.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.