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"This was a very nice place to stay while I was in town for EMS training. The staff were very friendly both on check in and check out. The room was wel ... " More

By CountryEd, from Wisconsin, USA on Wed 11 Jul 2012

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Hotel Description

Enjoy free breakfast at this Madison hotel

In Madison

Within 3 miles (5 km) of this Madison hotel, you'll find West Towne Mall and Capital Brewery. Pleasant View Golf Course and National Mustard Museum are also within 3 miles (5 km).

Free perks

A 24-hour gym, free self parking, and laundry facilities are featured at this hotel. Guests will appreciate free perks like on-the-go breakfast and WiFi in public areas. A picnic area and a safe deposit box are also provided.

Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Suite, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Extended Stay America Suites Madison Old Sauk Rd ratings based on 26 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Extended Stay America Suites Madison Old Sauk Rd

Everyone (1)
2 out of 5
Hotel has no ice machine. Rooms have no coffee pots, no cups even in bathrooms to brush your teeth, no ice trays to make ice in frig, not even complimentary coffee or a tea bag in the rooms. If you want to use the kitchen you must ask at the desk for everything. Breakfast was bananas, oatmeal packets (no bowls), and snack bars. We were directed to the gas station for ice and Panera down the block for food. Room smelled damp and musty. Manager and staff were very nice. Looks like ownership is to blame. All of that for a price of $150 during graduation weekend. We left after the first night.

Posted by on 15 May 2022

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Comment from Hotel Management

16 May 2022 by Hotel Management

Georganne, thank you for evaluating your stay. We are sorry we did not provide the value you were hoping for and for any inconvenience you had due to our hotel policy. We also regret your disappointment with our breakfast offerings. In addition, we work hard to provide a clean and comfortable environment; therefore, we regret that the specific issue you mentioned compromised your experience. We will follow up on your concerns to ensure we are well poised to serve you better during your next visit. Sincerely, Hotel Management

4 out of 5

Posted by on 27 Nov. 2018

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Comment from Hotel Management

28 Nov. 2018 by Hotel Management

We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management

1 out of 5

Way overrated and overpriced

Cons: Noisy, Poor breakfast
I stayed at this hotel on business for one and a half years. Just because it was in the back yard of my client TDS. The new manager who started last year charged my credit card twice just to tell me that the room I wanted was not available. The atmosphere is not pleasant and the cleaning lady does not know English. Very hard to communicate. The room was very noisy and the bed very hard. Robbery in the parking lot seems to be quite regular - do not bother with this hotel. Finally moved to Best Western and started living again.

Posted by , from Buffalo Grove, IL, USA on 8 Aug. 2012

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1 out of 5

Over rated - staff is ridiculous and price is exhorbitatn!

Cons: Poor breakfast
Stayed at this hotel for over a year and a half. The new manager charged my credit card twice and was rude and unhelpful. The rest of the staff was OK - but my computer was stolen from the room and other things stolen from the bathroom. My car was broken into and the manager Paulette was helpless and wanted the 3 digits of my credit card. Never stay there again! Would not recommend to anyone!

Posted by on 8 Aug. 2012

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5 out of 5

Really nice place when you have to be away from home.

Pros: Free Internet
This was a very nice place to stay while I was in town for EMS training. The staff were very friendly both on check in and check out. The room was well done and clean. I was able to relax and felt safe the whole time. Thank you.

Posted by , from Wisconsin, USA on 11 Jul. 2012

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3 out of 5

clean room/ terrible staff

Pros: Close restaurants, Free Internet
Cons: poorly trained staff
I arrived off the road tired & confused the woman at the front desk was very un-helpful, when i got to the room the card key was not programmed yet. The next morning (7:30) I asked the man at the front desk if there was anywhere to get food, he directed me to a panerra bread accross the parking lot. after i purchased food & came back to the hotel I noticed that he set up, bagels muffins & coffee... funny that he wouldn't have mentioned that he was about to do that when i asked him for food....

Posted by on 27 Jun. 2012

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5 out of 5

This hotel is an amazing deal! Quality!

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
The room was immaculate, I could live there permanetly. The staff was friendly, and helpful. I would definitly stay here again!

Posted by , from MN on 14 Jun. 2012

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5 out of 5

Fantastic bargain

Some people who reviewed this seem to think this place is a standard hotel/motel. It is not!It is meant to be more like an apartment that one rents for an extended stay. As such, it doesn

Posted by on 10 Jun. 2012

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2 out of 5

Room nice enough, but TV not so much

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Cons: serious lack of tv cnannels
My room and stay at this location was fine. Would have been so much better if they had more than 20 or so TV channels to choose from. If i were staying for an extended period of time, which is the purpose of this establishment, would not be a happy camper. If this is Extended Stay Deluxe?, should have many more channel options, and would not want to stay at simply Extended Stay

Posted by , from Madison, WI, USA on 25 May 2012

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5 out of 5

Great place for the price!

Pros: safe parking, easy to find
I was very pleased with the hotel.It was clean and easy to find.

Posted by , from Wilton, WI 54670, USA on 2 May 2012

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About the Extended Stay America Suites Madison Old Sauk Rd

Location 45 Junction Ct., Madison, WI 53717

Property Features

Free breakfast is served daily. Public spaces have free WiFi. A 24-hour fitness center, barbecue grills, and a vending machine are also featured at the business-friendly Extended Stay America Suites Madison Old Sauk Rd. Free self parking is available. This Madison hotel is smoke free.

  • 1 building
  • 73 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Extended Stay America Suites Madison Old Sauk Rd offers 73 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Property confirms they are implementing guest safety measures
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.