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4.3 out of 5

"could use some updating overall " More

By a verified traveller on Fri 12 May 2023

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Hotel Description

Enjoy the indoor pool at this Mahwah hotel

Near the airport

At this Mahwah hotel, you'll be within 3 miles (5 km) of Ramapo College of New Jersey and 6 miles (10 km) of Suffern Railroad Museum. Good Samaritan Hospital - Suffern and Campgaw Mountain Ski Area are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like full breakfast and free self parking.

One King Bed, Non-Smoking, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $153* Per night/room 14 Apr. - 15 Apr.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Studio, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Hampton Inn & Suites Mahwah ratings based on 13 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton Inn & Suites Mahwah

Everyone (8) Couples (1) Family (4)
5 out of 5
Pleasant stay!

Posted by , from Bayonne on 4 Dec. 2023

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Comment from Hotel Management

19 Dec. 2023 by Hampton Inn & Suites Mahwah Team

Thank you for completing our Guest Satisfaction Survey and sharing your experience with us at the Hampton Inn & Suites Mahwah. We truly appreciate your business and the kind review of your stay. We hope to see you again soon.

5 out of 5

Posted by on 17 Aug. 2023

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Comment from Hotel Management

7 Sep. 2023 by CL

Christine, a perfect score! We thank you so much for taking the time to give us a review. Do come see us again!

4 out of 5

Posted by on 5 Jun. 2023

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Comment from Hotel Management

8 Jun. 2023 by CL

Nabil, thank you so much for your 4-star review. We do all we can to make every store a memorable one. Do come again!

4 out of 5
could use some updating overall

Posted by on 12 May 2023

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Comment from Hotel Management

13 May 2023 by CL

Kait, thanks for the 4-stars! We do all we can to make every stay a memorable one. Come again!

5 out of 5

Posted by on 22 Apr. 2023

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Comment from Hotel Management

13 May 2023 by CL

Edward, we thank you for choosing the Hampton Inn of Mahwah for your lodging needs. Do come again!

3 out of 5
The 3 reasons i chose this hotel was location- near where i was going; full breakfast- good; and indoor pool- closed! The sign said temporarily, but a staffer told me it has been closed for 2 years. That's unacceptable, and borders on fraud. It's not cheap. I will be contacting their Corporate office. I travel a great deal and i expect the place to be what is advertised.

Posted by on 11 Dec. 2022

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Comment from Hotel Management

13 Dec. 2022 by CL

Vincent, thank you so much for letting us know you displeasure about the pool being closed. Our HIlton website does not list a pool. You may have see it advertised on Expedia, but that is on them and not us. We have told Expedia time and time again that the pool is not open, BUT we have no control over what they advertise. Your anger should go towards their advertising.

3 out of 5
Family emergency, booked non refundable rooms, lost the fees for both

Posted by on 14 Aug. 2022

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5 out of 5

Posted by on 3 Sep. 2020

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Comment from Hotel Management

9 Sep. 2020 by Samantha

Thank you for your rating!

4 out of 5

Posted by on 23 Jan. 2020

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Comment from Hotel Management

24 Jan. 2020 by Samantha Van Riper

Thank you for your rating.

5 out of 5

Posted by on 5 Jan. 2020

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Comment from Hotel Management

6 Jan. 2020 by Samantha Van Riper

Thank you for your rating!

About the Hampton Inn & Suites Mahwah

Location 290 Rt 17s, Mahwah, NJ 07430

Property Features

Hampton Inn & Suites Mahwah offers its guests an indoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served daily. The business-friendly Hampton Inn & Suites Mahwah also features multilingual staff, coffee/tea in a common area, and laundry facilities. Free self parking is available. This Mahwah hotel is smoke free.

  • 111 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 2010
  • Full breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Ramsey Route 17 Station (2.4 km / 1.5 mi)
  • Parking: Free self parking

Room Amenities

Hampton Inn & Suites Mahwah offers 111 air-conditioned accommodations with coffee/tea makers and designer toiletries. 49-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Bathrooms are partially open
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily from 6:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 2 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 125 and a deposit of USD 125.00 per week
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest education on local ecosystems and culture

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 75.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 125.00 per week
  • Pet fee: USD 75 per accommodation (varies based on length of stay) plus USD 125 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • Hampton Inn Mahwah
  • Mahwah Hampton Inn
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  • Hampton Inn Suites Mahwah NJ
  • Hampton & Suites Mahwah Mahwah
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  • Hampton Inn & Suites Mahwah Hotel Mahwah

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.