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Swiss-Garden Hotel Melaka

4.5-star property
T2-4 The Shore @ Melaka River, Malacca City, Malacca 1-855-887-0424
3.0 out of 5
See all 1 travelocity Reviews

"very slow elevators Many guests including myself had to climb down 14 stories, as elevators were too slow. " More

By a verified traveller on Tue 11 Oct 2016

Points Of Interest

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Hotel Description

4.5-star luxury hotel near Jonker Street Night Market, connected to a shopping center

Heart of Malacca City

Within a 15-minute walk of the hotel, you'll find AEON Bandaraya Melaka Shopping Centre and Plaza Hang Tuah. Jonker Street Night Market and Sky Tower Melaka are also within 2 miles (3 km).

Business services

This hotel features an outdoor pool, an indoor pool, and a restaurant. Traveling on business? Take advantage of the free WiFi in public areas, conference center, and conference space. Enjoy the gym and perks like free self parking.

Deluxe Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
CA $60* Per night/room 19 Apr. - 20 Apr.

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Swiss-Garden Hotel Melaka ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Swiss-Garden Hotel Melaka

Everyone (1)
3 out of 5

No (slow) elevators

very slow elevators Many guests including myself had to climb down 14 stories, as elevators were too slow.

Posted by , from canada on 11 Oct. 2016

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About the Swiss-Garden Hotel Melaka

Location T2-4 The Shore @ Melaka River, Malacca City, Malacca 75300

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. Swiss-Garden Hotel Melaka offers its guests a children's pool, an indoor pool, an outdoor pool, and a fitness center. Event space at this hotel measures 10656 square feet (990 square meters) and includes a conference center. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Swiss-Garden Hotel Melaka. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Malacca City hotel.

  • 306 guestrooms or units
  • Meeting rooms
  • 10656 sq ft of conference space
  • 990 sq m of conference space
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Swiss-Garden Hotel Melaka offers 306 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 40-inch LCD televisions come with satellite channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries. This Malacca City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Private balcony
  • Minibar
  • LCD television
  • Satellite channels
  • Electric kettle
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to noon.

The Garden Terrace - Onsite restaurant.

Nearby Activities

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

  • No rollaway/extra beds available
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Car not required
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines Safe & Clean (Malaysia)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • Tourism fee: MYR 10 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 40.60 for adults and MYR 29 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Swiss-Garden Hotel Malacca
  • Swiss-Garden Hotel Melaka Malacca
  • Swiss-Garden Malacca
  • Swiss-Garden Melaka Malacca
  • Swiss-Garden Melaka
  • Swiss Garden Hotel Malacca
  • Swiss Melaka Malacca City
  • Swiss-Garden Hotel Melaka Hotel
  • Swiss-Garden Hotel Melaka Malacca City
  • Swiss-Garden Hotel Melaka Hotel Malacca City

You should know

  • Pool access available from 7:00 AM to 7:00 PM.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.