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4.0 out of 5

"The resort itself was amazing, the views incredible but we were disappointed that we paid for an upgrade to a room with a gas fireplace to find a less ... " More

By a verified traveller on Wed 24 Apr 2019

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Hotel Description

4-star Tuscan resort with spa

Mill Bay retreat

Stay at this Mill Bay resort and you'll be within 2 miles (3 km) of Spectacle Lake Provincial Park and 6 miles (10 km) of Malahat SkyWalk. Gowlland Tod Provincial Park and Bamberton Provincial Park are also within 6 miles (10 km).

Full-service spa, dining

A full-service spa, an indoor pool, and a restaurant are all featured at this smoke-free resort. Enjoy the gym and perks like free self parking and free WiFi. There's a bar/lounge on site, and a 24-hour front desk and concierge services are also provided.

Classic Room (View)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $215* Per night/room 1 Apr. - 2 Apr.

Aquila Superior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Master Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Aquila View Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Villa Eyrie Resort ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Villa Eyrie Resort

Everyone (1) Couples (1)
4 out of 5
The resort itself was amazing, the views incredible but we were disappointed that we paid for an upgrade to a room with a gas fireplace to find a less than desirable electruc fireplace with a remote thst didnt work. Frint desk couldnt get us a replacement but to no avsil so to use it we had to get on our hands and knees to find the buttons. Not the romantic scenario we had in mind to celebrate our anniversary.

Posted by on 24 Apr. 2019

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Comment from Hotel Management

5 May 2019 by Jordan, Guest Services Supervisor

Thank you for staying with us for your anniversary! I am glad you enjoyed your stay with us and would like to apologize for the inconvenience of the fireplace remote not working. I would like to offer you a complimentary upgrade on your next visit to the Villa Eyrie!

4 out of 5
The location is outstanding! The rooms were clean. The staff was friendly.

Posted by on 24 Mar. 2019

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Comment from Hotel Management

30 Mar. 2019 by Jordan, Guest Services Supervisor

Thank you for sharing your review with us! We hope to welcome you back to the resort soon!

Property Features

Villa Eyrie Resort offers its guests a full-service spa, an indoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and gift shops/newsstands are also featured at Villa Eyrie Resort. Free self parking is available. This 4-star Mill Bay resort is smoke free.

  • 38 guestrooms or units
  • 3 buildings
  • Meeting rooms
  • Poolside lounge chairs
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • Onsite shopping
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Villa Eyrie Resort offers 38 air-conditioned accommodations with espresso makers and safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided on request.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Espresso maker
  • Luxury bedding
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning

Food & Drink

Alpina Restaurant - Overlooking the ocean and garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the resort include an indoor pool and a fitness center.

Spa Services

  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 75 per pet, per week
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Long-term renters welcome. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Caters to gay and lesbian guests
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Car recommended
  • Staffed front desk
  • Long-term renters welcome
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Food service has been amended for enhanced safety
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 25 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 75 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Villa Eyrie Resort Malahat
  • Villa Eyrie Malahat
  • Villa Eyrie Resort Mill Bay
  • Villa Eyrie Mill Bay
  • Resort Villa Eyrie Resort Mill Bay
  • Mill Bay Villa Eyrie Resort Resort
  • Resort Villa Eyrie Resort
  • Villa Eyrie
  • Villa Eyrie Resort Resort
  • Villa Eyrie Resort Mill Bay
  • Villa Eyrie Resort Resort Mill Bay

You should know

  • This resort caters to LGBTQ+ guests.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.