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Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive

4.5-star property
Avenida Ernesto Coppel Campan S/N, Mazatlán, SIN 1-855-887-0424
5.0 out of 5
Exceptional!
See all 1 travelocity Reviews

"Have more varieties of food choices and more beach chairs!! " More

By a verified traveller on Sat 18 Jun 2022

Points Of Interest

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Hotel Description

Upscale beachfront property with 5 restaurants

Beachfront retreat

You'll be within 6 miles (10 km) of Mazatlan Golf Club and 9 miles (15 km) of The Mazatlan Malecón. Also within 9 miles (15 km) are Fuerte 31 de Marzo and Mazatlán Aquarium.

All-inclusive

A full-service spa, 5 restaurants, and 2 outdoor tennis courts are all featured at this smoke-free property. Relax with a drink at one of the 4 bars/lounges and enjoy free perks like valet parking and WiFi in public areas. You'll appreciate the outdoor pool, poolside bar, and laundry facilities.

Villa, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 8 Max
CA $1,146* Per night/room 1 May - 2 May

Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive

Family (1)
5 out of 5
Have more varieties of food choices and more beach chairs!!

Posted by on 18 Jun. 2022

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Comment from Hotel Management

20 Jun. 2022 by David Tussi

Dear Adriana, Thank you for sharing your experiences with the travel community. We will take note of your comments. We strive to be the best and to make sure our guests enjoy coming back time and time again, so we certainly look forward to welcoming you back again for many more special moments in the future! Kind Regards David Tussi General Manager Pueblo Bonito Emerald Estates Luxury Villas

About the Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive

Location Avenida Ernesto Coppel Campan S/N, Mazatlán, SIN 82110

All-inclusive Details

  • Additional gratuities accepted
  • All onsite activities, and facilities and equipment included

Property Features

Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 5 restaurants on site. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. WiFi is free in public spaces. A business center and a meeting room are available. A spa tub, a fitness center, and a sauna are also featured at the luxury Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This 4.5-star Mazatlán property is smoke free.

  • 1 floor
  • 7 guestrooms or units
  • 5 dining venues
  • 4 bars or lounges
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • 1 conference room
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 2
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Separate dining area
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive offers 7 air-conditioned accommodations with private pools and outdoor private spa tubs. Accommodations offer separate sitting areas and include dining tables. Plasma televisions come with premium cable channels and pay movies. Accommodations at this 4.5-star property have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers and complimentary toiletries. This Mazatlán property provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Housekeeping is provided daily.

  • Private pool
  • Private outdoor spa tub
  • In-room kitchen
  • 3 bathrooms
  • Dining room
  • Sitting area
  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Kitchenware
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Wardrobe or closet

Food & Drink

Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive has 5 restaurants on site.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 18
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Guests will receive an email 2 weeks before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email from the property 2 weeks prior to arrival with online check-in information.

Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • No rollaway/extra beds available
  • Service animals not allowed
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Guest will receive an email before arrival 2 weeks
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Emerald Estates Hotel
  • Emerald Estates Hotel Mazatlan
  • Emerald Estates Mazatlan
  • Emerald Estates All Inclusive Mazatlan
  • Pueblo Bonito Emerald Luxury Villas All Inclusive Mazatlan
  • Pueblo Bonito Emerald Luxury Villas All Inclusive
  • Pueblo Bonito Emerald Luxury Villas Spa All Inclusive

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Free WiFi in public areas has a 4-device limit.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.