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4.8 out of 5

"One the best hotel in Mexico City. Front desk was helpful Jesus was very professional. " More

By a verified traveller on Mon 15 Apr 2024

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Hotel Description

Eco-certified hotel near Teatro Metropólitan

Heart of Mexico City

Within a 15-minute walk of this Reforma hotel, you'll find Teatro Metropólitan and Palacio de Bellas Artes. Reforma 222 and U.S. Embassy are also within 2 miles (3 km).

Full-service spa, sauna

A full-service spa, 3 restaurants, and 3 spa tubs are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. You'll appreciate the indoor pool, bar/lounge, and snack bar/deli.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
CA $155* Per night/room 10 May - 11 May

Suite City View Premium Level

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Premium Level

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Executive

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite Premium Level

Bed Count 1 King Bed Maximum Occupancy 4 Max

Barceló México Reforma ratings based on 14 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Barceló México Reforma

Everyone (8) Couples (2) Family (5)
5 out of 5
One the best hotel in Mexico City. Front desk was helpful Jesus was very professional.

Posted by , from EALING on 15 Apr. 2024

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Comment from Hotel Management

15 Apr. 2024 by Adriana Fuentes servicio al huésped

Estimado huésped, agradecemos su preferencia por el hotel Barceló México Reforma, así como su calificación positiva, gracias por compartirla.

5 out of 5

Posted by on 5 Mar. 2024

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Comment from Hotel Management

25 Mar. 2024 by Adriana Fuentes servicio al huésped

Estimado huésped, agradecemos su preferencia por el hotel Barceló México Reforma, así como su calificación positiva, gracias por compartirla.

5 out of 5

Posted by on 9 Feb. 2024

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Comment from Hotel Management

12 Feb. 2024 by Adriana Fuentes servicio al huésped

Le agradecemos por compartir su calificación sobre nuestro hotel Barceló México Reforma, nuestro principal objetivo es asegurarnos de seguir ofreciendo experiencias inolvidables a nuestros huéspedes.CordialmenteAdriana FuentesCalidad y servicio al huésped.

3 out of 5

Posted by , from westmont on 4 Feb. 2024

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Comment from Hotel Management

5 Feb. 2024 by Adriana Fuentes guest service

Dear guest, we are sincerely grateful for the time you spent to share your comments on your recent stay in our Barceló México Reforma hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Cordially

5 out of 5
A must stay. Gorgeous presentation, clean, welcoming, accommodating. Great location and all available amenities.

Posted by on 3 Jan. 2024

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Comment from Hotel Management

8 Jan. 2024 by Adriana Fuentes

Dear guest, we thank you in advance for your preference at our Barceló México Reforma hotel. We are delighted with your recent visit and your positive rating, it is wonderful to know that we were able to meet your expectations.CordiallyAdriana FuentesGuest Service

4 out of 5
Like the property. However, some of the carpets need updating.

Posted by , from CHULA VISTA on 18 Nov. 2023

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Comment from Hotel Management

19 Nov. 2023 by Sergio Garcia - Guest Service

Dear Mr. Jose, we would like to express our appreciation for the comments you have made about your recent visit, as they help us to understand how our guests enjoy their stay with us. We look forward to welcoming you back very soon.

5 out of 5

Posted by , from CHULA VISTA on 17 Nov. 2023

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Comment from Hotel Management

9 Dec. 2023 by Ivonne Sánchez Calidad

Dear Mr. Jose luis, apreciamos el tiempo que ha dedicado en compartirnos su calificación positiva.

5 out of 5
my wife and me love the property,safe and clean, the staff friendly

Posted by on 25 Mar. 2023

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Comment from Hotel Management

26 Mar. 2023 by Yessica Almeraya Guest Service

Dear Mr. Jose, we thank you in advance for your preference for the Barceló México Reforma hotel. We are delighted with your recent visit and for your positive rating, it is wonderful to know that we were able to meet your expectations.

5 out of 5

Posted by on 28 Sep. 2022

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Comment from Hotel Management

8 Mar. 2023 by Yessica Almeraya Servicio al huésped

Estimado Sr. Joel, agradecemos por compartir su opinión y puntuación sobre su estancia en el hotel Barceló México Reforma. Es maravilloso saber que fuimos capaces de hacer especial su estancia.

5 out of 5
It was a beautiful hotel and it was worth more than the price I paid.

Posted by on 31 Aug. 2022

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Comment from Hotel Management

1 Sep. 2022 by Ivonne Sánchez-Quality and Guest Service

Dear Miss. Elena,thank you for reviewing your recent stay in our Barceló México Reforma Hotel. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.

About the Barceló México Reforma

Location Paseo De La Reforma 1, Mexico City, 06030

Property Features

Barceló México Reforma offers its guests a full-service spa, 3 spa tubs, an indoor pool, and a sauna. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and meeting rooms are available. Event space at this hotel measures 6308 square feet (586 square meters) and includes a conference center. A fitness center, a terrace, and tour/ticket assistance are also featured at the eco-certified Barceló México Reforma. Parking is available for a fee. This Mexico City hotel is smoke free.

  • 1 building
  • 505 guestrooms or units
  • 20 levels
  • 3 dining venues
  • Meeting rooms
  • 6308 sq ft of conference space
  • 586 sq m of conference space
  • Built in 1995
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Internet

Available in all rooms: Wireless internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Mexico City Buenavista Station (1.9 km / 1.2 mi)
  • Metro station: Hidalgo Station (0.5 km / 0.3 mi)
  • Parking: Valet parking and extended parking available for a surcharge

Room Amenities

Barceló México Reforma offers 505 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to noon.

La Fontana - This family restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

Sonora Grill - This theme restaurant specializes in international cuisine. Guests can enjoy drinks at the bar. Open select days.

B-Market Gourmet Coffee - Onsite coffee shop. Open daily.

Daikoku - This restaurant specializes in Japanese cuisine. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

3 spa tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility or spa tub.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 16
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:30 PM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Barceló México Reforma

Policies

Children are allowed in the pool 10 AM-2 PM and 4-6 PM, and must be accompanied by an adult.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Children stay free 12
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22 for adults and USD 16 for children
  • Valet parking fee: USD 7 per night
  • Extended parking fee: USD 7 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Barceló México Reforma Hotel
  • Barceló México Reforma Mexico City
  • Barceló México Reforma Hotel Mexico City
  • Krystal Grand Reforma Uno
  • Barceló México Reforma Hotel Mexico City

You should know

  • Pool access available from 6 AM to 8 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

  • Green Globe
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.