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4.6 out of 5

"Hotel was nice and clean. Hotel staff were all friendly with the exception of 1 employee that got an attitude when we informed her an outside patio l ... " More

By a verified traveller on Sat 23 Jun 2018

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Hotel Description

4.5-star beachfront hotel near Lummus Park Beach

On the beach

At this South Beach hotel, you'll be well placed to visit Collins Avenue Shopping Area and Miami Beach Boardwalk, both within a 5-minute walk. Miami Beach Convention Center and Lincoln Road Mall are also within half a mile (1 km).

Poolside dining

This smoke-free hotel includes 2 restaurants, an outdoor pool, and a 24-hour fitness center. Enjoy beachfront dining and relax with beach cabanas and sun loungers. Relax with a drink at one of the 3 bars/lounges and get perks like free WiFi.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 200 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Other amenities include iPod docks, minibars, and room service.

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$421* Per night/room 10 Feb. - 11 Feb.

Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Balcony, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Townhome, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Shelborne South Beach ratings based on 16 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Shelborne South Beach

Everyone (12) Couples (2) Family (3)
1 out of 5
The pool was beautiful and direct access to the beach was great, when able to use it. The ocean front balcony room had a great view from the 10th floor, but if you're on a lower floor your view of the ocean will be obstructed. The staff was unfriendly, unwelcoming, and there were extra fees for everything. Our room was not ready until 6pm and there was no place to park on the property or in the vicinity of the hotel. The advertised "minimal parking fee" is $47/night for valet services and the valet attendant was extremely rude, demanding our car keys while we checked in because our car "was in the way". There is also a $35/night resort fee that includes pool access and use of beach chairs, however if there is a private event, such as a wedding, a portion of the resort is blocked off including the family games section (ping pong, foose ball, etc) as well as the beach access. After talking to Tiffany about all the inconveniences, she informed us she was unable (unwilling) to compensate us for any of it. The room was only average; definitely not worth the price. The door to the balcony did not lock and the balcony furniture was old and dirty. The glass shower door didn't close causing water to drip out onto the bathroom floor. The elevators were old and one was broken down on and off our entire stay. I would not recommend this hotel to anyone. I certainly wouldn't even consider bringing our children to this resort as I'm sure they would have felt very unwelcomed.

Posted by on 11 Jan. 2020

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Comment from Hotel Management

23 Jan. 2020 by AC

Thank you for your feedback! We'll be looking at this closely to ensure this doesn't happen again! We do hope you give us another opportunity in the near future!

4 out of 5
Very friendly and clean ...good location and spacious rooms

Posted by on 15 Dec. 2019

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Comment from Hotel Management

15 Dec. 2019 by AC

Thank you so much! We're looking forward to hosting you again in the near future!

5 out of 5

Posted by on 22 Oct. 2019

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Comment from Hotel Management

22 Oct. 2019 by Acer

Thank you so much! We're looking forward to host you again in the near future!

5 out of 5
The service was excellent! The food and pool where outstanding!

Posted by on 3 Aug. 2019

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Comment from Hotel Management

4 Aug. 2019 by Acer

Thank you so much for your feedback! We look forward to hosting you again in the near future!

5 out of 5

Posted by on 30 Jul. 2019

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Comment from Hotel Management

4 Aug. 2019 by Acer

Thank you so much for your feedback! We look forward to hosting you again in the near future!

4 out of 5
Very close to stores and clubs right on the beach What I didn’t like rooms were not cleaned daily unless I called them for room service

Posted by on 29 Jul. 2019

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Comment from Hotel Management

29 Jul. 2019 by Acer

We're happy you had a good time! And apologize for the lack of housekeeping service! We will share with it's perspective department to ensure this doesnt happen again. See you soon!

5 out of 5
I had an amazing time . The staff was very heloful and i would definitely recommend ghe Shelburne hotel .

Posted by on 27 Jul. 2019

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Comment from Hotel Management

29 Jul. 2019 by Acer

We're very happy to hear that!!! Thank you so much for the props! We hope to see you soon again!

4 out of 5
Hotel was nice and clean. Hotel staff were all friendly with the exception of 1 employee that got an attitude when we informed her an outside patio lightbulb was broken so they could clean the glass up. Her only concern was that we were at the well lit patio with music playing after sundown even though there was nothing posted about it being closed.

Posted by on 23 Jun. 2018

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5 out of 5

Great comfortable hotel for vacay!

Pros: The staff was amazing, always super friendly and helpful.
Cons: I would recommend would be to change or upgrade the cushing on the lounge chairs, when you have been sitting on them for too long you feel the wood.
Location: There is am open mall a few blocks down if you are interested in shopping and they have a wide variety of restaurants in the that strip.
The hotel was really nice and with a modern feel. The hotel staff was beyond welcoming and friendly, loved it. We got text messages from the concierge check in with us if we needed anything, it was marvelous. I loved the fact that from the pool you can walk to the beach and they have their own chairs to accommodate you at the beach. You can purchase drinks at the beach (a little steep just fyi...) and even rent an umbrella if you want. They have a pretty accurate control over the area and they can bring you food or your beverages to your seat. They provide you with towels and you can leave your stuff there on the chairs while you go in the ocean. At the pool, they would provide complimentary popsicles and sorbets, they had cold water with lemon at no charge if you want. And they also have they menu to order your food.

Posted by , from DC on 21 Jul. 2017

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Comment from Hotel Management

7 Mar. 2018 by eddie r

Dear Mel, What a pleasure it is to read your review and I am truly happy to learn you had such a memorable stay. Thank you for taking the time to share your feedback. Until the next time, safe travels. Sincerely, Eddie R Front Office Supervisor

5 out of 5

Will soon be back

Loved the Shelbourne was super sexy and hip. Wonderful staff and amenities. The hotel is is wonderful condition. Great location in the heart of Collins Avenue. Beach access from the property and live entertainment at night and poolside. The Guy and Girl Spa was amazing especially Gabrielle. I will surely come again.

Posted by , from New York on 3 Jul. 2017

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Property Features

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with cabanas (surcharge). After a day at the beach, enjoy amenities at Shelborne South Beach like an outdoor pool, a 24-hour fitness center, and a spa tub. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Art Deco hotel also offers a rooftop terrace and a garden. Parking is available for a fee. This 4.5-star Miami Beach hotel is smoke free.

  • 200 guestrooms or units
  • 16 levels
  • 2 buildings
  • 2 dining venues
  • 3 bars or lounges
  • 7400 sq ft of conference space
  • 687 sq m of conference space
  • Built in 1941
  • Bar on the beach
  • Bar by the pool
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Miami, FL (MIA-Miami Intl.) (19.3 km / 12 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Shelborne South Beach offers 200 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.

Shelborne South Beach has 2 restaurants serving lunch only.

Oasis Restaurant - This beachfront restaurant specializes in Mediterranean cuisine and serves light fare only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

The Bistro - This lobby lounge specializes in American cuisine and serves light fare only. Open daily.

The Drawing Room - This cocktail bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open select days.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.00 per night.

Pets

  • No pets allowed, but service animals are welcome

Policies

Parcel deliveries will be accepted at a surcharge. The hotel cannot be held responsible for lost or damaged goods. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Parking height restrictions apply
  • Debit cards
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 36.48 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Health club access
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee
  • Additional inclusions
  • WiFi access (may be limited)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 23 and USD 30 for adults, USD 13.00 and USD 19.00 for children (approximately)
  • Valet parking fee: USD 44 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Shelborne Wyndham
  • Shelborne Wyndham Grand South
  • Shelborne Wyndham Grand South Beach Hotel Miami Beach
  • Shelborne Wyndham Grand South Hotel
  • Shelborne Wyndham Grand South Hotel Beach
  • Wyndham Shelborne
  • Hotel Miami Shelbourne
  • Shelborne Beach Hotel
  • Shelborne Beach Miami
  • Shelborne South Beach Hotel Miami Beach
  • Shelborne Wyndham Grand South Beach Hotel
  • Shelborne Wyndham Grand South Beach Miami Beach
  • Shelborne South Beach Hotel
  • Shelborne South Beach Miami Beach
  • Shelborne South Beach Hotel
  • Shelborne South Beach Miami Beach
  • Shelborne South Beach Hotel Miami Beach

You should know

  • Pool access available from 6:30 AM to 7:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.ca/Miami-Hotels-Shelborne-South-Beach.h25451-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.