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5.0 out of 5

"Located in the Porta Nuova neighbourhood, a few steps away from Piazza Gae Aulenti and at walking distance from Porta Venezia, this was a very good c ... " More

By a verified traveller on Mon 02 Aug 2021

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Hotel Description

4-star hotel near Teatro alla Scala

Porta Nuova stay

Within a 10-minute walk of this Porta Nuova hotel, you'll find Piazza della Repubblica and Corso Como. Teatro alla Scala and Galleria Vittorio Emanuele II are also within 2 miles (3 km).

Round-the-clock service

An area shuttle is available at this hotel, along with free WiFi in public areas and a convenience store. Luggage storage, laundry facilities, and concierge services are also on offer.

Double Room Single Use, Balcony

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Double Room Single Use

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Double Room, 1 Double Bed, Balcony

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Heart Hotel Milano ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Heart Hotel Milano

Everyone (1)
5 out of 5
Located in the Porta Nuova neighbourhood, a few steps away from Piazza Gae Aulenti and at walking distance from Porta Venezia, this was a very good choice. The property looks modern and my room was comfortable and clean, yet with no frills.

Posted by on 2 Aug. 2021

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Comment from Hotel Management

8 Aug. 2021 by Staff Heart Hotel

Dear Guest, thank you very much for staying with us at the Heart Hotel Milano and for taking the time to write about your stay. We are pleased to read that we've met your expectations and your comments are greatly appreciated. We hope to see you soon again. we will do our best to make you feel at home whenever you visit us. Best regards The Management.

Property Features

As a guest of Heart Hotel Milano, you'll find multilingual staff, concierge services, and complimentary newspapers in the lobby. WiFi is free in public spaces. Heart Hotel Milano also features laundry facilities, a convenience store, and a front-desk safe. This 4-star Milan hotel is smoke free.

  • 52 guestrooms or units
  • 3 levels
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Train station: Milan (XIK-Centrale Rail Station) (1.3 km / 0.8 mi)
  • Metro station: Viale Monte Santo Tram Stop (0.1 km / 0.1 mi)
  • Property shuttles: Area shuttle

Room Amenities

Heart Hotel Milano offers 52 accommodations with minibars and safes. Beds feature down comforters. Televisions come with satellite channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Minibar
  • Television
  • Satellite channels
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, cash, and mobile payments. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Car not required
  • Security system
  • LGBTQIA friendly
  • Children stay free 2
  • Mobile payments
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 10 per day (2297 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cervo Hotel Milan
  • Cervo Milan
  • Hotel Cervo
  • Hotel Cervo Milano
  • Cervo Milano
  • Hotel Cervo Milano
  • Heart Hotel Milano Hotel
  • Heart Hotel Milano Milan
  • Heart Hotel Milano Hotel Milan

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.