"It was a very nice hotel to stay. When we booked Montreal was very cold. -20 deg at night. Brrr. Room had great heating and we actually got an upg ... " More

By a verified traveller on Fri 22 Dec 2017

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Hotel Description

Best Western Plus Montreal Downtown-Hotel Europa puts you in the heart of Montreal, within just a 10-minute stroll of popular attractions like Bell Centre and Christ Church Cathedral. Highlights at this hotel include 2 restaurants, a bar/lounge, and a 24-hour business center.

Flat-screen TVs with satellite channels are featured in all 197 rooms, and you can enjoy free WiFi, coffee/tea makers, and free local calls. Refrigerators, hair dryers, and irons/ironing boards are also available.

The restaurant, Chez Cora, serves regional cuisine and is open for breakfast, brunch, and lunch. Conference space and meeting rooms are among the business amenities offered. Additionally, you'll find free WiFi in public areas and a fitness center. Cooked-to-order breakfast is available daily between 6 AM and 1:00 PM.

Within a 30-minute walk of this 3-star Golden Square Mile hotel, attractions include Notre Dame Basilica and Metropolis.

Best Western Plus Montreal Downtown-Hotel Europa ratings based on 31 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0
3 out of 5

Good value, helpful staff

Pros: Close restaurants, Free Internet, location
Cons: no breakfast, no pool
Good location, close to downtown, subway ride away from Old Port. Very helpful and accommodating staff. Great value without sacrificing quality.

Posted by on 14 Aug 2012

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4 out of 5


The stay was excellent with a top notch breakfast package included in conjunction with a Cora restaurant within the building. Our stay coincided with the recent deep freeze in Montreal so we bailed on the last of five days in the hotel. We gave notice the previous day and there was no comment from the registration clerk that we advised. On checking out we were advised that we had to give 48 hours notice so we paid for a day that we did not use. This is very unsatisfactory.

Posted by , from Toronto on 5 Jan 2018

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Comment from Hotel Management

17 Jan 2018 by Amélie - Front Desk Supervisor

Dear John, Thank you for taking the time to share your feedback with us. We are glad you enjoyed your stay in Montreal as well as our location & services. Regarding the cancellation policies, we are sorry that our staff did not informed you properly and for sure we will do an improvment with our team. However this is our hotel policies for every reservation and we are sorry for the misunderstanding regarding that. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

5 out of 5

Great place to stay.

Pros: Friendly staff. Room was a very nice. It was nice there was access to 2 restaurants within the hotel itself if we didn't really feel like going out.
Location: The hotel is a great access point to the metro station and many restaurants.
It was a very nice hotel to stay. When we booked Montreal was very cold. -20 deg at night. Brrr. Room had great heating and we actually got an upgrade when we arrived. Very cool. :) Had no issues even with slightly loud neighbors. Could barely hear them. Definitely would book here again if we go back to Montreal.

Posted by , from Virginia on 22 Dec 2017

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Comment from Hotel Management

22 Dec 2017 by Alexandre

Dear Dawn, Thank you for taking the time to share your feedback with us . We are glad you enjoyed your stay in Montreal as well as our Staff & services. We will be honored to welcome you again on your next visit to Montreal. Best regards, Alexandre Front Desk Supervisor

4 out of 5

Great room with interesting access

We enjoyed this hotel and it was a good deal for the price. We stayed on what we called the 6th floor+. Although our room was numbered in the 600s, once on the 6th floor there was an additional set of stairs to reach a handful of rooms. The room was very nice with a vaulted ceiling and a large bathroom.

Posted by on 4 Jul 2016

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4 out of 5

Very nice basic hotel in the middle of the city

Pros: The beds were super comfy! The location was great for the price.
Cons: Change the room pictures on the website to more accurately depict the rooms.
Very affordable hotel for the location. The bed was very comfortable, the room nicely decorated, and the bathroom was very nice. Overall I am very happy with this hotel and the price we paid for the room. There were a couple miscommunications that causes me not to rate this hotel as 5/5. First, the picture of the room on the website was a long room with a small wall dividing the sleeping and sitting areas. This was not the case at all. The room was a regular sized hotel room. A great room, but my expectations were different based on the picture. Second, we were told that the only crib they had left was old and rusty. I'm not sure any parent would be happy letting their baby sleep in a crib of this description. So we almost left. Turns out it was just an older pack n play. Not ideal, but just fine. I would recommend this hotel to anyone looking to visit Montreal on a modest budget.

Posted by , from New York on 30 Jun 2016

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5 out of 5

We loved staying here

Pros: Very clean and comfortable. I liked the way the room was laid out. Partial wall separating the bed area and the desk and bathroom.
Location: Very close to St Catherine Street. Also close to the Travel information Center. Several Metro stops close by.
Everyone was very helpful. The room was very clean. Close to the metro, shopping. Enjoyed our stay and would definitely stay again if we are ever in Montreal.

Posted by on 24 Apr 2016

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4 out of 5

Nice hotel close to everything.

Very nice stay. Close to subway and bus lines and walking distance for many attractions. Bed was comfortable and great having a refrigerator and coffee maker in the room. Only negative was in the bathroom. The toilet was so close to the tub it was uncomfortable.

Posted by , from Buffalo,NY on 2 Oct 2015

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5 out of 5

Nice hotel close to a main street

Pros: The best was the breakfast restaurant and the food was excellent we enjoyed it every day except Saturday when we took a tour to Quebec City.
Cons: Maybe the elevators they were kind of narrow
We enjoyed the walking to close by shopping and dining. The Grey Line bus tours were not to far away so we were able to walk and enjoyed the nice weather during our walks.

Posted by on 3 Sep 2015

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3 out of 5

can't sit on the toilet

Pros: clean and great location
Cons: more services, hospitality and lay out.
Location: right near the main shopping strip, close to bars and restaurants!
Smallest room I've ever seen. When you sit on the toilet your feet basically have to go inside the tub! If we didn't like to be very close all the time (ie if I shared this room with my mom instead of my boyfriend) this room would have been a HUGE problem.

Posted by , from Ottawa on 31 Jul 2015

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5 out of 5


Pros: Location
Cons: No complaints
The hotel itself was an excellent choice. It is very clean, staff very helpful and friendly. The location puts you within walking distance of every attraction. The casino you need to take the free shuttle. We would stay there again without hesitation.

Posted by , from westchester ny on 3 Jul 2015

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About the Best Western Plus Montreal Downtown-Hotel Europa

Location 1240 Drummond Street, Montreal, QC H3G1V7

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 3003 square feet (279 square meters) and includes conference space. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly Best Western Plus Montreal Downtown-Hotel Europa. This 3-star Montreal hotel is smoke free.

  • 1 building
  • 197 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 2 conference rooms
  • 3003 sq ft of conference space
  • 279 sq m of conference space
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet


  • Airport: Montreal, QC (YUL-Pierre Elliott Trudeau Intl.) (19.1 km / 11.9 mi)
  • Train station: Montreal Central Station (1 km / 0.6 mi)
  • Metro station: Peel Station (0.5 km / 0.3 mi)

Room Amenities

Best Western Plus Montreal Downtown-Hotel Europa offers 197 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries. This Montreal hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 1:00 PM.

Chez Cora - This restaurant specializes in regional cuisine and serves breakfast, brunch, lunch, and light fare. A children's menu is available. Open daily.

Bistro Bar Addies - This bistro specializes in regional cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Hotel Policies


  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is 18


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!


  • No pets allowed, but service animals are welcome


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: CAD 13.50 for adults and CAD 12.50 for children (approximately)
  • Late check-out fee: CAD 30.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Montreal Downtown-hotel Europa Hotel
  • Best Western Plus Downtown-hotel Europa Hotel
  • Best Western Plus Montreal Downtown-hotel Europa
  • Best Western Plus Downtown-hotel Europa
  • Best Western Hotel Montreal
  • Best Western Montreal
  • Montreal Best Western

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.