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4.4 out of 5

"Excellent rooms and service. Hotel amenities were good. Great location and hotel was very clean " More

By a verified traveller on Wed 28 Aug 2019

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Hotel Description

Family-friendly 4-star aparthotel near McGill University

Downtown Montreal stay

Within a 15-minute walk of this Downtown Montreal aparthotel, you'll find Bell Centre and McGill University. Also, Sainte-Catherine Street is within half a mile (1 km) and Montreal Convention Centre is within 2 miles (3 km).

Full-service spa, dining

A full-service spa, an indoor pool, and a restaurant are all featured at this boutique aparthotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. You'll appreciate the gym, bar/lounge, and limo/town car service.

Free WiFi, kitchenettes

The 131 soundproofed apartments offer free WiFi and comfy beds. TVs come with satellite channels, and other amenities include kitchenettes and dryers.

Loft Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $238* Per night/room 24 Mar. - 25 Mar.

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Balcony Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Loft 2 King Suite

Bed Count 2 King Beds Maximum Occupancy 4 Max

Crystal Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Loft Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Warwick Le Crystal - Montréal ratings based on 8 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Warwick Le Crystal - Montréal

Everyone (6)
3 out of 5

Posted by on 23 Aug. 2023

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Comment from Hotel Management

25 Aug. 2023 by Valerie - Front desk assistant manager

Dear Lorelai, We thank you for taking the time to review your stay with us. We sincerely apologize that the stay was not up to your expectations. We remember your experience with some aspects of the room at your arrival, as we were able to chat with you, and please be sure that we are going to do a follow-up with our team.We thank you for your visit, Best regards, Valérie

5 out of 5
Excellent rooms and service. Hotel amenities were good. Great location and hotel was very clean

Posted by on 28 Aug. 2019

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Comment from Hotel Management

12 Sep. 2019 by Eric Hamel - General Manager

Bonjour, Thank you very much for sharing your feedback. Happy that you had great stay with us.

3 out of 5
Great pool and gym/terrace. Beds are super comfortable. Décor is so-so. Front desk staff seems inexperienced and not 5 star.

Posted by on 13 May 2019

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Comment from Hotel Management

14 May 2019 by Eric Hamel - General Manager

Bonjour, We are happy that you enjoyed your stay. All our suites have been renovated and all furniture is brand new. Thanks for sharing your feedback.

5 out of 5

Perfect experience

The hotel is beautiful, rooms are clean and large, especially the bathroom. Most important part of our stay was the relationship with concierge. Before we even arrived Mary Jeanne and Naim emailed us restaurant recommendation, booked tours for us helped us make the best decisions on how to spend our time. We really appreciate their help. Everyone was responsive and friendly!

Posted by on 2 Jul. 2017

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5 out of 5

Nice hotel, great location.

Pros: Location, convenience. The kitchenette served us well.
Cons: It would be great if the pull out bed was of better quality. The mattress didn't match the rest of the decorations, features and amenities.
Location: Lots of shopping and great restaurants nearby. The museums are on Sherbrooke and McGill isn't far away. A lot of places in close proximity.
It's an all suite hotel and the main bedroom has a separate door which worked out well because there were 4 of us. It was way better than getting a room with a two double beds. The sauna and pool were great, but the views from the hot tub outside were even better (even in 12 degree weather). The staff was really pleasant and helpful and we had a wonderful 2 day stay. We'd definitely visit again.

Posted by , from Westchester, NY on 23 Jan. 2016

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5 out of 5

Wonderful hotel in great location

Pros: Very clean and modern hotel. All of the staff were very welcoming and friendly. Great place to stay in the Downtown area of Montreal.
Cons: Hotel has a state of the art European system to save on energy. If you are unfamiliar with this type of system, make sure desk personal fully explain
Location: If the weather is nice, you can walk to many attractions. Ask the desk for a map of Downtown and Old Montreal.
2 night stay to take in a Montreal Alouettes game and walk the city. Had a great time.

Posted by , from Darien, CT on 22 Sep. 2015

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5 out of 5

Perfect location in the heart of Montreal

Helpful, knowledgable staff. Most comfortable bed! Loved the pool and hot tub on the roof. Great restaurants within walking distance. Close to metro and Bell Center. We had a great time. We will stay at Le Crystal next time we go to Montreal!

Posted by , from Vermont on 17 Aug. 2015

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4 out of 5

High end hotel, downtown location

Pros: Spacious suite, kitchenette, pool, hot tub, gym, location. Staff were friendly, responsive and the overall appearance off the property is very chic.
Cons: Breakfast is expensive but unimpressive for the price. I think they need to consider including breakfast in the room rate or offer a nice buffet.
Location: Bell Centre if you are a hockey fan, McGill University, shopping, restaurants and Metro stations are all in walking distance.
Le Crystal is a very, very nice property for travelers that enjoy more space and extra ameneties when they travel. Especially good for families. The pool is small but clean and very pleasant. The roof top hot tub was a nice addition after a chilly day of walking the city. The room was spacious and we got a lot of use from the kitchenette. The staff were very friendly, responsive and eager to please. My only negative observation is that the hotel definitely seemed to struggle a bit with the influx of visitors we had over the weekend. House keeping was noticeably late on Friday and Saturday (our room was not cleaned until 5:30 PM Saturday) and the elevators were much slower. My other comment would be that the breakfast is very expensive for what you get. It is not a strong point of this property. Other than this I would definitely stay here again and recommend the property.

Posted by , from Philadelphia, PA on 30 Mar. 2015

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Property Features

Warwick Le Crystal - Montréal offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center, 9 meeting rooms, and coworking spaces. Event space at this aparthotel measures 7249 square feet (673 square meters) and includes a conference center. A fitness center, a sauna, and spa services are also featured at the family-friendly Warwick Le Crystal - Montréal. An area shuttle within 10 meters is available for a fee. Parking is available for a fee. This 4-star Montreal aparthotel is smoke free.

  • 131 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 7249 sq ft of conference space
  • 673 sq m of conference space
  • Built in 2007
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Sofa bed
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Transport

  • Train station: Lucien L'Allier Station (0.3 km / 0.2 mi)
  • Metro station: Bonaventure Station (0.6 km / 0.4 mi)
  • Property shuttles: Area shuttle within 10 meters available for a surcharge
  • Parking: Valet parking available for a surcharge

Room Amenities

Warwick Le Crystal - Montréal offers 131 accommodations with minibars and laptop-compatible safes. Accommodations have separate sitting areas and include desk chairs and dining tables. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels and pay movies. Accommodations at this 4-star aparthotel have kitchenettes with microwaves, cookware/dishes/utensils, and espresso makers. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Montreal aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room kitchenette
  • Clothes dryer
  • Separate bedroom
  • Sitting area
  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Microwave
  • Espresso maker
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 10:30 AM.

Siam centre-ville - This restaurant specializes in Thai cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Late night fare is available from 24-hour room service.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Massages
  • Minimum age to access spa is 18
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Thai massage
  • Sports massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Please note that vehicles with studded tires are not permitted in the property's parking lot.

Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: CAD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Eurocard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available.

  • No rollaway/extra beds available
  • Children stay free
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property Registry Number - 222116
  • Number of children who can stay free - 2
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free 17
  • Credit card pre-authorization
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per night
  • Resort fee: CAD 20 per accommodation, per night

The resort fee includes:

  • Concierge service
  • Fitness center access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CAD 23.95–30 for adults, and CAD 11.97–20 for children
  • Covered valet parking fee: CAD 59 per night (in/out privileges)
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crystal Hotel Montreal
  • Crystal Montreal
  • Crystal Montreal Hotel
  • Hotel Crystal
  • Hotel Crystal Montreal
  • Hotel Le Crystal
  • Hotel Le Crystal Montreal
  • Le Crystal
  • Le Crystal Montreal
  • Montreal Crystal Hotel
  • Le Crystal Hotel

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:30 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.