4.0 out of 5

"5 Stars- Downtown View was amazing! 5 stars 5 stars! " More

By a verified traveller on Thu 21 Dec 2017

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Hyatt Regency Montreal ratings based on 44 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0
2 out of 5

If you actually need to sleep: Where NOT to stay in Montreal

Cons: Noisy
Yes, the pool was lovely. Yes, the bar was well decorated. After that, I don't see the point. The rooms reminded me of the quality of a motel and were not what I'm used to for that price in that area of Montreal. Due to its location, this hotel takes on 'mass group bookings' for all kinds of conventions. FIND OUT WHAT GROUPS ARE STAYING THERE BEFORE YOU BOOK!!! I would never stay there again.

Posted by , from Ottawa, ON, Canada on 11 May 2012

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5 out of 5

Wonderful stay! We’ll be back!!!

5 Stars- Downtown View was amazing! 5 stars 5 stars!

Posted by , from atlanta GA on 21 Dec 2017

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5 out of 5
Very friendly staff and clean hotel. Centrally located made getting around very easy.

Posted by on 29 Jun 2017

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Comment from Hotel Management

5 Jul 2017 by Carole, Marketing manager

Dear Guest, Thank you for this wonderful review! We are pleased to read you enjoyed your stay, indeed the Hotel is centrally located and our staff is always happy to assist our guests. Sincerely, Carole Marketing manager

4 out of 5

Montreal - November trip

The hotel is centrally located and easy access to sites. I would stay again.

Posted by on 22 Nov 2016

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1 out of 5
The hotel is out dated and dirty, I allergies were really bad and I work up itchy. Maybe bed bugs? Don't plan on using internet here, it just doesn't work.

Posted by on 30 Sep 2016

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4 out of 5

Right in the heart of the Jazz Festival

Fabulous! We had a wonderful time! In walking distance for restaurants, shopping, and sightseeing

Posted by on 4 Jul 2016

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Comment from Hotel Management

6 Jul 2016 by etx-carolecairo

Dear Guest, Thank you for taking the time to share your feedback with us! We are thrilled to hear that you enjoyed your experience at the hotel and especially our location. Thank you again for your review, we take our guest comments very seriously and we do hope to have an opportunity to serve you again on your next future visit. Best regards, Carole, Marketing department, Hyatt Regency Montreal.

4 out of 5

Nice hotel and location was excellent.

Pros: Staff informed and helpful, location
Cons: Update and get small refrigerator in the rooms
Location: Perfect
Hotel is located in an excellent location, short walk to old Montreal and in the square for the museums and fine arts. Summer concerts just outside your door. Hotel, is fine somewhat dated but it's what I needed. Don't spend much time in the room when touring the city.

Posted by on 30 Jun 2016

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Comment from Hotel Management

5 Jul 2016 by etx-carolecairo

Dear Guest, We thank you for taking the time to share your feedback with us regarding your stay at Hyatt Regency Montreal. We are very pleased to hear that you really enjoyed the location and our staff service. Then, we take note of your opinion about a refrigerator in the rooms, but please take note we are working on its to improve our customer service. Your feedback is very valuable to us as we work to be better each and every day. We are glad that you enjoyed our functional hotel and we would be honored to have you return to our hotel in the future. Best regards, Carole, marketing department, Hyatt Regency Montreal.

4 out of 5

Nice hotel walking distance to a coven toon center

Overall stay was 75 to 80%. One of the things I was disappointed was when I asked the recommendation of hotels. They just gave me the list of restaurants close by. They did not ask what kind restaurant I was looking for or anything. It is too bad since they have a lot of good restaurants. I actually got more recommendation from the first restaurant I went to on the first day.

Posted by , from maine on 29 Oct 2015

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5 out of 5

Centre city close to all

Able to park the car completely for the two days there and walk to everything. Used Gray Line for tours an 11 minute walk away. It is hidden inside an office building so get the address and find it that way. The hotel sits over a shopping mall food court that you simply access by elevator. Prices for everything are reasonable and you get good value. This hotel room price would be 2 to 4 times more expensive in the US in a city of similar size. We had a fantastic stay the Hyatt and in Montreal.

Posted by , from Dallas Tx on 11 Sep 2015

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Comment from Hotel Management

14 Oct 2015 by Carole, marketing department

Dear Robert - Thank you for your visit to Hyatt Regency Montreal. We appreciate the great rating further to your recent stay with us. We are thrilled to hear that you took advantage of our central location. Again thank you, we hope to have the opportunity to serve you again, best regards.

5 out of 5

Centrally located with great pool and outdoor deck

Large room with comfortable beds. Great location, lovely park next door. Large pool opens to a wrap around outdoor deck. Great for lounging on a summer day. Very nice sauna and steam room.

Posted by , from New York on 2 Sep 2015

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About the Hyatt Regency Montreal

Location 1255 Jeanne-Mance, Montreal, QC H5B1E5