"The man checking me in was very nice, suggested some restaurants in the area. My room was clean, I asked for a room on the 2nd floor and they accommod ... " More
Heart of Mount Holly
Within 3 miles (5 km) of this Mount Holly hotel, you'll find Cooper Health Systems At Vorhees and Rancocas State Park. Historic Burlington Antiques and Art Emporium and Virtua Willingboro Hospital are also within 6 miles (10 km).
Free perks
A gym, free self parking, and laundry facilities are featured at this hotel. Guests will appreciate free perks like on-the-go breakfast and WiFi in public areas. A 24-hour business center, a lobby fireplace, and a library are also on offer.
10 Feb. 2024 by Guest Relations Specialist
Hi David,We sincerely apologize for the less-than-ideal experience you encountered during your stay. Our team strives to provide a warm and welcoming atmosphere, and we regret if this fell short during your check-in. The plexiglass barrier at the front counter is in place to ensure the safety of both our guests and staff, especially in current times. Regarding cleanliness, rest assured that we uphold rigorous standards to maintain a sanitary environment for all guests. As for the incident during breakfast, we take professionalism seriously and will address this matter internally. We appreciate your feedback and will use it to improve our services for future guests.
12 Dec. 2023 by Guest Relations Specialist
Hi Jennifer,We appreciate your feedback and sincerely apologize for any inconvenience you experienced during your stay. Our commitment to cleanliness is paramount, and we take your concerns seriously. We conduct regular maintenance and housekeeping checks to ensure our rooms meet the highest standards of hygiene. We regret any disturbances caused by noise, and we are actively working to address this issue with additional security measures. Rest assured, we are continuously striving to enhance the overall guest experience and appreciate your insights as we work towards improvements.
11 Dec. 2023 by Guest Relations Specialist
Hi Jennifer,We appreciate your positive feedback and are delighted to hear that our staff provided excellent service during your check-in, offering helpful recommendations for local dining. It's wonderful to know that your room met your expectations in terms of cleanliness, and we're pleased that we could fulfill your request for a room on the 2nd floor. We aim to create a comfortable and accommodating experience for all our guests, and it's gratifying to see that reflected in your review. We hope you had a pleasant stay overall and look forward to welcoming you back in the future.
23 Nov. 2023 by Guest Relations Specialist
Hi Doug,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.
28 Jul. 2023 by Guest Relations Specialist
Hi Alonzo! Your five star review means a lot to us! We're glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We hope you're looking forward to your next stay as much as we are!
24 Jul. 2023 by Guest Relations Specialist
Hello Kyle! It's good to hear from you and we greatly appreciate that you've taken the time to share your five-star review! It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
23 May 2023 by Manager
Hello PAMELA, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.
23 May 2023 by Manager
Hello Jenny, Thank you for taking the time to rate our hotel. I regret to discover that you weren't thoroughly impressed with us during your most recent stay. I regret to learn that you encountered a disturbance during your stay. We do request that noisy guests quiet down in the evening hours to allow other guests to enjoy a peaceful night's sleep, so we regret that this was not resolved for you right away. I want to assure you that your comments are being taken seriously, passed on to our staff, and addressed in order to improve the guest experience. Thank you again for taking the time to share your email; I hope you will change your mind about seeking out new accommodations in the area and that you'll give us another chance to change your perception of our hotel.
24 Aug. 2022 by Guest Relations Specialist
We are so overwhelmed that you enjoyed your stay with us! It's so thrilling to know that you found our location so relaxing and convenient. We can't wait to serve you again!
14 Aug. 2022 by Manager
Hello Rebecca, We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement. ,
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. A fitness center, a library, and a vending machine are also featured at Best Western Burlington Inn. Self parking is free. This Mount Holly hotel is smoke free.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi
Free self parking , RV, bus, truck parking (surcharge)
Best Western Burlington Inn offers 87 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Mount Holly hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.
Guests are served free on-the-go breakfast daily from 7:00 AM to 9:00 AM.
Recreational amenities at the hotel include a fitness center.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.