"Great hotel comparable to a 4star hotel with half the cost " More

By a verified traveller on Wed 27 Jun 2018

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Hotel Description

Enjoy free breakfast at this Cherry Hill hotel

In Cherry Hill

Within 6 miles (10 km) of this Cherry Hill hotel, you'll find Garden State Discovery Museum and Moorestown Mall. Pennsauken Country Club and Laurel Acres Park are also within 6 miles (10 km).

Renovated in 2014

Free WiFi in public areas, luggage storage, and a safe deposit box are available at this hotel. Enjoy the free on-the-go breakfast each morning. The front desk is staffed around-the-clock and laundry facilities are on offer.

Free WiFi, kitchens

The 77 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, coffee/tea makers, and free local calls. Weekly housekeeping is available.

Studio, 1 Large Double Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$96* Per night/room 19 Sep. - 20 Sep.

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Extended Stay America Philadelphia - Cherry Hill ratings based on 12 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Extended Stay America Philadelphia - Cherry Hill

Everyone (8) Couples (1) Family (1)
3 out of 5
The location is convenient to dining, the property is not updated, but it is in good condition. The continental breakfast offered is only instant oat meal and coffee.

Posted by on 19 May 2019

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Comment from Hotel Management

20 May 2019 by Hotel Management

Thank you for being our guest. We're glad to know our location close to several restaurants was ideal for you, but we're sorry our grab-and-go breakfast was not to your liking. We have made a note of your feedback as we plan any changes to our selections. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management

4 out of 5
This property was easily accessible off of Rt 70 alot of nearby shops, restaurants, etc. Very affordable, clean, had a mini suite w/refrigerator, stove, microwave, sink but NO UTENSILS, POTS, DISHES, GLASSES,CUPS, etc. Had to go down to the front desk to ask for glasses. I guess l missed that part when l book the room. They offer coffer/tea, oatmeal, and granola bars for a light bkfst. Anywho...overall I'll give it a 4 out of 5 stars

Posted by on 11 Apr. 2019

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Comment from Hotel Management

12 Apr. 2019 by Hotel Management

Thank you for sharing your experience with us. We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location and our comfortable suites. Thank you again for being our guest, and we look forward to welcoming you again soon.   Sincerely, Hotel Management

3 out of 5
Rooms has very little insulation between them and I could hear the people in the next room very clearly. The "free" breakfast consisted of coffee, tea, and some packaged muffins. It might as well not been offered at all.

Posted by , from cherry hill nj on 23 Jul. 2018

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Comment from Hotel Management

24 Jul. 2018 by Hotel Management

Mikey, thank you for staying at our hotel. We are sorry for the noise issue you experienced during your visit and that you were unhappy with our grab-and-go breakfast offerings. Your concerns will be shared with our brand leaders to determine new breakfast offerings. Thanks again, and we hope to host you back in the future. Sincerely, Hotel Management

5 out of 5
Great hotel comparable to a 4star hotel with half the cost

Posted by , from Queens, NY on 27 Jun. 2018

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Comment from Hotel Management

29 Jun. 2018 by Hotel Management

Thank you for being our guest at Extended Stay America. We appreciate your review and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management

1 out of 5

Would never recommend to anyone

My reservation stated that my room was guaranteed in the event of a late arrival. I had major car trouble so I didn't not get to the hotel until 3:30-4:00 am. The lady at the front desk was a cleaning lady - NOT trained for the front desk and said that since I arrived after their audit time - I no longer had a room. I was extremely tired as were the people with me not to mention the 9 month old baby. She said there was a way to fix it but she had no idea how. After about 1/2 hr she sent us to another extended stay hotel. Seriously - do not send an email saying that late arrivals are still guaranteed the room and please have trained personnel running the front desk!!!

Posted by on 29 Jun. 2017

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Comment from Hotel Management

2 Jul. 2017 by General Manager

We are terribly sorry about the issues you experienced with your reservation, and even more so that we did not appropriately correct the situation. Your comments have been discussed with the team, and we are reviewing our procedures so this does not happen again. We hope you will give us another chance to make this up to you on your future visit. Sincerely, General Manager

2 out of 5

Disappointed

Pros: The staff were friendly
Cons: A very good cleaning
Location: Convenient location
The towels/wash cloths were dirty looking & stained. Went out to buy our own. There was hair in the shower. The refrigerator handle was broken off. When the bathroom light was on the fan was so loud you could hear it outside of the room. The chairs had huge stains on them - the room didn't appear clean. The shower handle was broken and we couldn't turn it off several times. The room had a funny smell to it. Overall disappointed and won't return or refer anyone here.

Posted by , from Phialdelphia, PA on 3 Apr. 2017

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4 out of 5

Large, clean room with kitchenette.

Cons: I would definitely stay there again.
Location: No place close to walk to, but Uber was fast and reliable.
Everything that I needed for the weekend and much cheaper than Philadelphia.

Posted by , from Indianapolis on 7 Mar. 2017

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3 out of 5

Nice Staff. Great kitchen. Good Value

Pros: Staff. Kitchen.
Cons: New carpets and better breakfasts. Breakfast was bad.
Location: Location was OK. We went to the Mummers Parade.
The staff was great. The kitchen was a surprise. The carpet hadn't been cleaned thoroughly and was a little shabby. But I would recommend this place for one or two nights in a fix any day.

Posted by , from nyc on 2 Jan. 2017

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2 out of 5

It was basic for a quick stay

Pros: It was close to our needed location. It was quiet blackout curtains worked well.
Cons: It was pretty basic definetly geared toward road travelers.

Posted by on 10 Nov. 2016

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2 out of 5

Barely good enough.

Pros: How friendly and helpful the young lady at the front desk was.
Cons: Smells, cleanliness, and functionality of items in the rooms.
Location: Nothing.
To be fair, I did book the rooms the same day I needed them, so kudos for availability and price. Our rooms were on the third floor next to each other. When the elevator opened to the third floor, the whole place place smelled like a fraternity house. Weed, cigarettes, food, dank, etc. I was surprised since all the doors stated "no smoking". My wife and two children took one room. Not bad, but nothing great. When I opened the other room for my child and I, it looked like a fraternity house. Sheets were off the beds and thrown against the wall, bottle caps on the counter, trash on the floor, etc. I complained to the lovely lady at the counter, and she quickly found me another room on the second floor. It was like night and day! The second floor smelled fine and my room was above average. Everything worked in both rooms as expected, but some of the light fixtures had broken bulbs, missing switches, etc. I'd be hard pressed to spend more than one night there.

Posted by on 14 Sep. 2016

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About the Extended Stay America Philadelphia - Cherry Hill

Location 1653 E State Hwy 70, Cherry Hill, NJ 08034

Property Features

Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Extended Stay America Philadelphia - Cherry Hill also features coffee/tea in a common area, laundry facilities, and a safe deposit box at the front desk. For a fee, the property may offer extended parking privileges after check-out. A complete renovation of Extended Stay America Philadelphia - Cherry Hill was completed in March 2014. This Cherry Hill hotel is smoke free.

  • 77 guestrooms or units
  • 3 levels
  • Built in 1998
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Philadelphia, PA (PHL-Philadelphia Intl.) (33.4 km / 20.8 mi)
  • Train station: Cherry Hill Station (6.4 km / 4 mi)
  • Parking:

Room Amenities

Extended Stay America Philadelphia - Cherry Hill offers 77 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Cherry Hill hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered weekly and hair dryers can be requested. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Weekly housekeeping provided; fees apply for additional cleaning

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.