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"Check in and out was quick and easy. The front desk manager was very sweet and helpful. The bed was amazingly comfortable, the room was clean and had ... " More

By a verified traveller on Sun 30 Jul 2023

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Hotel Description

Hotel near Mohegan Sun Casino in Norwich

Westside Norwich stay

Your stay at this Westside Norwich hotel places you within 3 miles (5 km) of Mohegan Sun Casino and Norwich Golf Course. Wells Dinosaur Haven and Kids Quest are also within 3 miles (5 km).

Multiple dining options

This hotel features 2 restaurants, an indoor pool, and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Unwind with a drink at the bar/lounge and enjoy perks like free self parking and a free casino shuttle.

Standard Room, 1 Queen Bed, Accessible (Wheelchair)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $145* Per night/room 21 Apr. - 22 Apr.

Standard Room, 1 King Bed, Accessible (Wheelchair)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible (Wheelchair)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Holiday Inn Norwich, an IHG Hotel ratings based on 36 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Norwich, an IHG Hotel

Everyone (16) Couples (6) Family (11)
5 out of 5

Posted by on 11 Feb. 2024

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2 out of 5
Checked in and they gave us a room that wasn't cleaned, trash everywhere. After getting another room we went to the pool and it was disgusting, we got in it and there where things floating all over. Will not return.

Posted by on 26 Nov. 2023

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1 out of 5
Waiting 2 1/2 hours to check in our room after check in time. Front desk staff was very rude!

Posted by on 12 Nov. 2023

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1 out of 5
Will never go back shower was broken fan in bathroom broken terrible bed smells in the room door was lock was giving issues

Posted by on 17 Oct. 2023

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Comment from Hotel Management

6 Nov. 2023 by Michelle

I am so sorry you encountered issues with your bathroom fan and door lock. I will use your feedback to address the issues.

5 out of 5
Great location

Posted by on 21 Aug. 2023

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5 out of 5
Check in and out was quick and easy. The front desk manager was very sweet and helpful. The bed was amazingly comfortable, the room was clean and had a balcony which was a nice touch. Ate at the restaurant and the food was great, the bartender/waitress was sweet and man could she make a drink lol. If my husband hadn’t been burned at work we would have utilized the pool! We are very happy with our stay and should we come back to the area we will check in here again!

Posted by on 30 Jul. 2023

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1 out of 5

Posted by on 28 Jul. 2023

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4 out of 5
I like the transportation to the casino that was an A Bsthroom need an update

Posted by on 25 Feb. 2023

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4 out of 5
Bathroom needs to be updated and more clean

Posted by on 18 Feb. 2023

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5 out of 5

Posted by on 23 Aug. 2022

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About the Holiday Inn Norwich, an IHG Hotel

Location 10 Laura Blvd, Norwich, CT 06360

Property Features

Holiday Inn Norwich, an IHG Hotel offers its guests an indoor pool and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 12000 square feet (1115 square meters) and includes a conference center. The business-friendly Holiday Inn Norwich, an IHG Hotel also features a vending machine, a garden, and coffee/tea in a common area. Free self parking is available.

  • 1 building
  • 135 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Meeting rooms
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Built in 1978
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Water dispenser
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Free casino shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Norwich, an IHG Hotel offers 135 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11 AM.

Rendezvous Restaurant - This restaurant specializes in American cuisine and serves breakfast only.

Scorzz Sports Bar - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car required
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Grey water recycling system
  • LGBTQIA friendly
  • Children stay free 17
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Food service not has not been amended for enhanced safety
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Norwich
  • Holiday Inn Norwich
  • Norwich Holiday Inn
  • Holiday Inn Norwich City Hotel Norwich
  • Holiday Inn Norwich Hotel

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.