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4.0 out of 5

"We really enjoyed the lovely sheltered bay and walking trails. The grounds are beautiful. It was unfortunate that the pool was under repair at the t ... " More

By a verified traveller on Sat 02 Oct 2021

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Hotel Description

3.5-star beachfront hotel near Rathtrevor Beach Provincial Park

On the beach

At this Nanoose Bay hotel, you'll be within 3 miles (5 km) of Rathtrevor Beach Provincial Park and 6 miles (10 km) of Sunset Lanes. The Wool Shop and Parksville Beach are also within 6 miles (10 km).

Private beach, dining

A private beach and an indoor pool are featured at this hotel. There's fun for all ages with a children's pool and a playground, and families will appreciate the onsite laundry facilities. Enjoy a meal from the restaurant and perks like free self parking and free WiFi.

Standard Hotel Room, Queen Bed and Sofa Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
CA $160* Per night/room 3 Apr. - 4 Apr.

Basic Apartment, 1 Bedroom, Kitchen, Garden Area

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Pacific Shores Resort & Spa ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pacific Shores Resort & Spa

Everyone (1) Couples (1) Family (1)
5 out of 5
We really enjoyed the lovely sheltered bay and walking trails. The grounds are beautiful. It was unfortunate that the pool was under repair at the time of our stay but we had been advised of that well in advance of our stay. Staff was very friendly and welcoming.

Posted by on 2 Oct. 2021

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Comment from Hotel Management

3 Oct. 2021 by Kendra

Thank you for your business! We are so happy to hear you enjoyed our location! We hope to see you again once our pool has completed renovations!

3 out of 5
filty site and building common area. bags of garbage on landing for 2 days, cigarette butts all over entrance to parkade. tv did not work when we arrived. jet tub did not function - apparently a lot of them were broken. restaurant and spa closed. No room service cleaning over the visit. while every other hotel we visited on this trip were able to provide that service. I would definitely NOT recommend this place to anyone. Very disappointed and feel we were ripped off with the services not offerred.

Posted by on 31 Jul. 2021

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Comment from Hotel Management

31 Jul. 2021 by Paul GM

My apologies for the house-keeping and maintenance issues We should have done a better job - the restaurant, spa and in stay cleaning have not been available for well over a year for obvious reasons related to the pandemic. Thank you for taking the time to voice your feedback.

5 out of 5
Found the suite roomy and very clean. Staff very friendly. Restaurant was good with very friendly staff. Fitness room more for strength training than cardio... elliptical machine, rower, or treadmill would be nice. Pool opens a little late for exercise before work

Posted by on 1 Apr. 2019

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Comment from Hotel Management

5 Apr. 2019 by Omar

Thank you for your stay , glad to hear you enjoyed and we appreciate your feedback !

3 out of 5
Isolated location but really great amenities - pools, free kayaking, paddle boards, bbq's etc. Beach is really not suitable for swimming - very rocky and full of sharp oyster shells. Great for hunting for sea life when tide is out. Restaurants are adequate but pricey for what you get in terms of quality. Not customer friendly. They have poor quality instant coffees available and free, but restaurants will not give you take out brewed coffee. If you want to swim and have sandy beach time,you have to pack up and drive into Parksville. 10 minutes away - 15 min when local road is closed - which it was. Management is not the least bit accommodating if your online booking is not what you have when you arrive. We were fine through travelocity,, but our travelling companies were not. (They used another site). They ended up with a king sized bed, twin pull - out for 2 adults and 3 kids (not what they booked) There were units that they booked available and were offered but for considerable additional price. NOT what was posted online. They did offer a thin foam mattress to jam into the room. I would NEVER trust this hotel without calling ahead to ensure that what you believe you have booked is what they are assigning you. They badmouthed ALL online booking and insisted that we should have called them directly. Our 6th trip to Parksville.... there is much better accommodation if you want to be on a swimmable beach. Would not stay here again.

Posted by on 18 Aug. 2019

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About the Pacific Shores Resort & Spa

Location 1600 Strougler Road, Nanoose Bay, BC V9P9B7

Renovations + Closures

The following facilities are closed on Monday:

  • Dining venue(s)
  • Indoor pool

The following facilities are closed on Thursday:

  • Outdoor pool

Property Features

Simply walk outside to feel the sun on your face at the sand beach. After a day at the beach, enjoy amenities at Pacific Shores Resort & Spa like an indoor pool, a children's pool, and complimentary bicycles. Along with a restaurant, there's a snack bar/deli on site. WiFi is free in public spaces. This beach hotel also offers a spa tub, a sauna, and a fitness center. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Nanoose Bay hotel.

  • 1 building
  • 47 guestrooms or units
  • 4 levels
  • 3500 sq ft of conference space
  • 325 sq m of conference space
  • Built in 2007
  • Deli
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Front-desk safe
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Elevator
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • On private beach
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Pacific Shores Resort & Spa offers 47 accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on a limited basis.

  • Private balcony
  • Flat-screen television
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (limited)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Heating
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Pacific Moon Rising - Onsite restaurant. Guests can enjoy drinks at the bar.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at 11:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 11:00 PM. Front desk staff will greet guests on arrival.

Full payment for the stay is required at check-in

The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 10 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 11:00 PM
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for dinner
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Creekside Suites Hotel Nanoose Bay
  • Creekside Suites Hotel
  • Creekside Suites Nanoose Bay
  • Creekside Suites @ Pacific Shores Hotel Nanoose Bay
  • Creekside Suites @ Pacific Shores Hotel
  • Creekside Suites @ Pacific Shores Nanoose Bay
  • Pacific Shores Resort Nanoose Bay
  • Pacific Shores Nanoose Bay
  • Hotel Pacific Shores Resort & Spa Nanoose Bay
  • Nanoose Bay Pacific Shores Resort & Spa Hotel
  • Hotel Pacific Shores Resort & Spa
  • Pacific Shores Resort & Spa Nanoose Bay
  • Creekside Suites @ Pacific Shores
  • Pacific Shores Resort
  • Creekside Suites
  • Pacific Shores
  • Pacific Shores Nanoose Bay
  • Pacific Shores Resort Spa
  • Pacific Shores & Spa Nanoose
  • Pacific Shores Resort & Spa Hotel
  • Pacific Shores Resort & Spa Nanoose Bay
  • Pacific Shores Resort & Spa Hotel Nanoose Bay

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.