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4.1 out of 5

"The staff and the property was pretty clean. I cannot say that I felt unsafe once you walk on the street outside. It’s a totally different world and e ... " More

By a verified traveller on Wed 06 Sep 2023

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Hotel Description

Hotel near Bourbon Street in New Orleans

French Quarter stay

Within a 10-minute walk of this French Quarter hotel, you'll find Bourbon Street and Jackson Square. Also, French Market is within half a mile (1 km) and Ernest N. Morial Convention Center is within 2 miles (3 km).

Nightclub, dining

A nightclub, a 24-hour gym, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the outdoor pool and visit the 2 bars/lounges and poolside bar for drinks.

Deluxe Room, 1 King Bed, Accessible, Bathtub (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $229* Per night/room 31 Mar. - 1 Apr.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds (Executive Level)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Balcony (Side Street Balcony)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed (Executive Level)

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Royal Sonesta New Orleans ratings based on 41 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Royal Sonesta New Orleans

Everyone (20) Couples (10) Family (8)
5 out of 5

Posted by on 16 Mar. 2024

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Comment from Hotel Management

19 Mar. 2024 by Royal Sonesta New Orleans

Thank you for sharing your thoughts on the recent visit and we are thrilled that you had a fantastic stay. Come back soon!All the best,Royal Sonesta New Orleans

5 out of 5
Friendly staff

Posted by on 3 Mar. 2024

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Comment from Hotel Management

4 Mar. 2024 by Royal Sonesta New Orleans

Dear Nico,We appreciate your high rating and highlight of our staff's efforts. Thank you for sharing your thoughts and we invite you to join us again anytime.All the best,Royal Sonesta New Orleans

4 out of 5

Posted by on 15 Feb. 2024

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Comment from Hotel Management

21 Mar. 2024 by Royal Sonesta New Orleans

Dear Patrick,Thank you for sharing your thoughts on the stay and we look forward to hosting you again in the months to come.All the best,Royal Sonesta New Orleans

4 out of 5
The staff and the property was pretty clean. I cannot say that I felt unsafe once you walk on the street outside. It’s a totally different world and even then I did not feel unsafe know that if you’re staying here you are in the middle of Bourbon Street overall everything was very nice and clean

Posted by on 6 Sep. 2023

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Comment from Hotel Management

9 Sep. 2023 by RSNOLA

Dear Karla,We are delighted that our property was able to provide a welcome escape at the end of your days exploring the French Quarter and that you felt so comfortable the moment you arrived. If you are ever in the area, we hope that you will stop by for another visit. We would love to host you again.All the best,Royal Sonesta New Orleans

5 out of 5
Right in the middle of the party

Posted by on 27 Aug. 2023

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Comment from Hotel Management

29 Aug. 2023 by RSNOLA

Dear Terrell,Staying in the heart of the French Quarter has its perks and we are delighted that you enjoyed being in the center of the action. Come back soon!Warm regards,Royal Sonesta New Orleans

4 out of 5
Loved our balcony room

Posted by on 27 Jun. 2023

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Comment from Hotel Management

28 Jun. 2023 by Emika F.

Thank you for the great feedback you have provided. It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. We love our fantastic location too, and are happy our dedicated team took such good care of you during your stay. Thank you for your review, and we look forward to welcoming you back in the future!

2 out of 5
The property is very outdated, and the rooms and the hallway smelled like mold and mildew.

Posted by , from Brooklyn on 23 May 2023

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Comment from Hotel Management

26 May 2023 by RSNOLA

Dear SHALANE,While we appreciate your feedback, we do wish that we had the opportunity to learn of these concerns and resolve them for you during your stay. Thank you for sharing this insight and we hope to one day welcome you back for a more cherished experience.All the best,Royal Sonesta New Orleans

5 out of 5
nice

Posted by , from Chicago on 13 Apr. 2023

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Comment from Hotel Management

15 Apr. 2023 by RSNOLA

Dear Angel,Thank you for taking the time to share this wonderful review and we invite you to settle in with us again anytime. All the best,Royal Sonesta New Orleans

5 out of 5

Posted by on 1 Apr. 2023

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Comment from Hotel Management

22 Apr. 2023 by RSNOLA

Dear Chanel,Your 5-star review means the world to us and we hope to welcome you again one day soon. Warm regards,Royal Sonesta New Orleans

5 out of 5
Didnt like the overload smell of Marijuana.

Posted by on 28 Feb. 2023

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Comment from Hotel Management

1 Mar. 2023 by RSNOLA

Dear Gary,While we are happy that you enjoyed your overall stay we regret that some parts of the experience were interrupted by activities outside of our property. Thank you for sharing this feedback with us and we look forward to sharing an even better visit with you the next time you are in New Orleans. Until then!Warm regards,Royal Sonesta New Orleans

About the The Royal Sonesta New Orleans

Location 300 Bourbon St, New Orleans, LA 70130

Property Features

The Royal Sonesta New Orleans offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. A 24-hour business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 20000 square feet (1858 square meters) and includes conference space. A nightclub, a terrace, and a vending machine are also featured at the business-friendly The Royal Sonesta New Orleans. For a fee, parking is available. This New Orleans hotel is smoke free.

  • 483 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • Meeting rooms
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Built in 1969
  • Nightclub
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: New Orleans Union Passenger Terminal (2.4 km / 1.5 mi)
  • Metro station: Canal at Bourbon Stop (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Royal Sonesta New Orleans offers 483 accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Desire Oyster Bar - This bar serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Restaurant R’evolution - This restaurant specializes in Cajun/Creole cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Le Booze - This bar serves light fare only. Happy hour is offered. Open select days.

PJ's Coffee Cafe - Onsite coffee shop. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, and cash. The property is professionally cleaned.

  • Children stay free
  • Parking height restrictions apply
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free 18
  • Pets cannot be left unattended
  • Property uses a professional cleaning service
  • Property is not cleaned with disinfectant
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitizer
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Electrostatic spray is not used for disinfection
  • Reservation is not required for facilities onsite
  • Food service not has not been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 22.08 per accommodation, per night
  • Utility fee (between 01 February and 13 February): USD 35 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 16–20 per person
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royal Sonesta
  • Royal Sonesta Hotel
  • Royal Sonesta Hotel New Orleans
  • Royal Sonesta New Orleans
  • New Orleans Royal Sonesta
  • New Orleans Sonesta Hotel
  • Sonesta Hotel New Orleans
  • Sonesta New Orleans
  • Royal Sonesta New Orleans Hotel
  • Royal Sonesta New Orleans
  • The Royal Sonesta New Orleans Hotel
  • The Royal Sonesta New Orleans New Orleans
  • The Royal Sonesta New Orleans Hotel New Orleans

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.