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"good hotel if you need a cheap one just a room and a bed if you want more you need a different hotel " More

By a verified traveller on Mon 15 Oct 2018

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Hotel Description

New Windsor guestrooms with kitchenettes

In New Windsor

You'll find Horizon Family Medical Group and New York Military Academy within 2 miles (3 km) of this hotel. Delano-Hitch Recreation Park and Knox's Headquarters State Historic Site are also within 3 miles (5 km).

Round-the-clock service

Free self parking is available and the hotel's front desk is staffed around-the-clock. WiFi in public areas is free. Luggage storage is also provided.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Windsor Motel ratings based on 13 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Windsor Motel

Everyone (2)
1 out of 5
The floor tiles near the toilet were sinking possibly do to water damage. No heat except for a space heater that was on upon arrival. No heat in bathroom too cold to even take a shower. Hot water took to long to come through even to shave. I WILL NO RECOMEND THIS PROPERTY.

Posted by on 20 Mar. 2019

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Comment from Hotel Management

30 Mar. 2019 by harry

Thank you for taking the time to complete our online survey regarding your recent stay at our motel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I have notified housekeeping on this matter and do sincerely apologize. Your satisfaction is very important to us and we will be using the feedback you provided to make the needed improvements to ensure we offer an exceptional experience for our guests in the future. I do hope that you will reconsider staying with us again in the future so that we can have another chance to provide you with a much better experience. Sincerely,

3 out of 5
good hotel if you need a cheap one just a room and a bed if you want more you need a different hotel

Posted by , from Utica ny on 15 Oct. 2018

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1 out of 5
This was by far the worst hotel we ever stayed in. If you have a choice choose your car.

Posted by on 9 Oct. 2018

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1 out of 5

Terrible even for the super low price

Pros: Free breakfast
Cons: No free Internet, Noisy, filthy
Our stay was supposed to be 3 nights, we left after the 2nd as the room was filthy, bugs crawling on the ceiling - an actual moth cocoon on the molding. I put a lot of towels down in the bathroom because I was afraid to set foot on the floor. The staff was unable to program a key for our door, so the whole two days we didn't even have a key to our room. We requested, (by setting our dirty towels out side of the door, as told by staff) that our room not be serviced but they came in our room anyway. after that "cleaning", while we were throwing all of our things in to the suitcases, we found half of some sort of pill on the dresser. Don't stay here. pay the extra 20 or 30 bucks and get a room somewhere else. Oh yes and the free wifi was a joke, was unable to get on to the network every time trying, went to daughters - got on her network with NO issue.

Posted by on 26 Oct. 2012

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3 out of 5

Clean, friendly place to stay in an area of high-priced hotels.

Pros: Close restaurants, Quiet, clean
Cons: Nothing close, Poor breakfast, some rooms need remodeling
This is an older establishment and many of the rooms have not been updated recently. The owners are in the process of remodeling, and there are a few rooms with king beds that have been completed. However, our room had a queen-sized bed and came with a microwave and refrigerator. It was clean and adequate for our purposes. Although we were told at check -in that there was a small continental breakfast available, we did not find anything in the breakfast room except a pitcher of orange juice. The owners are friendly and we felt welcome. We would definitely stay again in the future.

Posted by , from Tennessee on 20 Sep. 2012

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4 out of 5

Great value and very fine staff

Cons: Poor breakfast
Considering the area and all the other overpriced motels in the area, this is a great fine. Even though it is an older building, the staff has put in some updates and the room was clean and comfortable. Would stay again.

Posted by , from Michigan on 11 Jun. 2011

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3 out of 5

okay for the money

nothing memorable, so it must have been okay. We just needed a place to sleep and this met our needs.

Posted by , from Virginia on 12 Apr. 2011

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3 out of 5

Helpful staff and convenient for my stay.

Pros: Free Internet
Cons: Nothing close
Room was clean. Dated decor and electrical wiring needs updating. Was a cheap place to stay for my visit.

Posted by , from Mankato, MN on 12 Apr. 2011

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4 out of 5

Stayed four nights, would come back again

I was traveling with a large group of people, and we had most of the motel. The staff were very pleasant and accommodating, and wanted to please us. We were treated extremely well by all. The rooms were clean, extra towels and blankets were given as requested. We travel to the area four times a year, and we will definitely use this motel again.

Posted by on 12 Oct. 2010

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1 out of 5

Looked Like a Crime Scene

Our motel room here was dirty, there was a wrapper from a cigarette pack on the floor, hole burnt in the bedspread (this was supposed to be a non-smoking room. It was not a queen size bed as described, it was ridiculously small. the room stank, and the bathroom door looked like it was out of a bad motel room crime scene from a movie. it had a hole punched in it, and it did not close because someone had apparently forced their way into the bathroom and broken the door around the lock area by splitting it across the middle when they forced it open. it was horrible. It looked like somewhere someone would go to smoke crack. We got in at 2 in the morning so we weren't really up to driving around to find somewhere better. Would NOT recommend.

Posted by on 13 Aug. 2010

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Property Features

Public spaces have free WiFi. Self parking is free. This New Windsor hotel is smoke free.

  • 1 floor
  • 32 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchenette
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Windsor Motel offers 32 air-conditioned accommodations with hair dryers and irons/ironing boards. Kitchenettes offer refrigerators and microwaves. Bathrooms include bathtubs. Guests can surf the web using the complimentary wireless Internet access. Cable television is provided. Housekeeping is provided daily.

  • In-room kitchenette
  • In-room dining
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Bathtub
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 1:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 1:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Motel Windsor
  • Windsor Motel
  • Windsor Motel Hotel
  • Windsor Motel New Windsor
  • Windsor Motel Hotel New Windsor

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.