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"HAD TO ATTEND A FUNERAL. HOTEL WAS CONVENIENT. PARKING MAY BE DIFFICULT AT TIMES. " More

By a verified traveller on Sat 14 May 2016

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Hotel Description

Hotel near Staten Island Mall in Staten Island

In Staten Island

With a stay at this Travis - Chelsea hotel, you'll be within half a mile (1 km) of Freshkills Park and 6 miles (10 km) of Staten Island Mall. Greenbelt Nature Center and La Tourette Golf Course are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the 24-hour business center and free Internet in public areas. You'll appreciate the area shuttle, express check-in, and express check-out.

Free Internet, comfy beds

The 93 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and pillowtop beds. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$146* Per night/room 23 Sep. - 24 Sep.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Comfort Inn Staten Island ratings based on 11 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Comfort Inn Staten Island

Everyone (7) Couples (1) Family (2)
2 out of 5

Posted by on 16 Aug. 2019

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Comment from Hotel Management

16 Aug. 2019 by Carissa Simeone

Thank you for sharing your feedback! We welcome you back so we can provide you with our

2 out of 5
Not very clean. Room was so small there was no room for suitcase

Posted by on 23 Jul. 2019

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Comment from Hotel Management

23 Jul. 2019 by Carissa Simeone

Thank you for taking the time sharing your feedback with us and others. We would like to extend a sincere apology that your stay did not meet & exceed your expectations. In regards to room size, we tend to be a smaller location given we are in the NYC area. Please know that we value your comments and have relayed the cleanliness issue to our executive housekeeper in order to prevent future guests from experiencing the same issue. We hope you will provide us another opportunity to prove that your stay was only an exception, and allow us to provide you with our superior service!

5 out of 5
Limited parking but very clean with nice breakfast. Very comfortable room!

Posted by on 3 Jun. 2019

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Comment from Hotel Management

3 Jun. 2019 by Carissa Simeone

Thank you for your positive feedback & comments. We appreciate you taking the time sharing your experience. We look forward to accommodating you in the future!

2 out of 5
The rooms are much too small, otherwise no isdued decent breakfast,,fairly clean, very sma elevator

Posted by on 29 Apr. 2019

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Comment from Hotel Management

29 Apr. 2019 by Carissa Simeone

Thank you for sharing your feedback. In regards to our room size, we tend to be a smaller location given we are in the NYC area. We are glad that you enjoyed our hot & cold complimentary breakfast served in the morning. We hope you will provide us another opportunity to exceed your expectations

4 out of 5

Posted by on 20 Mar. 2019

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Comment from Hotel Management

1 Apr. 2019 by Carissa Simeone

Dear Valued Guest. Thank you for your positive feedback. We look forward to seeing you your next visit to Staten Island!

2 out of 5
Ok hotel bad location and no parking rooms are so small and gloomy felt like in jail

Posted by on 22 Oct. 2018

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Comment from Hotel Management

23 Oct. 2018 by Carissa Simeone - Area Sales Manager

Dear Guest, We want to extend a sincere apology that your stay did not meet & exceed your expectations your recent stay with us. Thank you taking the time sharing your feedback with us and others. In regards to some of your comments, we tend to be a smaller location due to being located in the NYC area. Our complimentary parking is on a first come, first serve basis. We have additional free, overnight parking in our neighboring lot, a few paces from the hotel, that our guest service agents would have been more than delighted to assist you. We hope you give us another opportunity to prove that your stay was only an exception. We hope to see you again in the future.

2 out of 5

Nice hotel just not in a remote area.

Very minimal parking. Only one elevator which causes you to have to wait for 20-30mins. Breakfast is served in a basement which smells. Upon check in my paper said 12p checkout yet, the guy said it's 11a. Signs are still posted for checkout at noon.

Posted by , from syracuse Ny on 20 Jun. 2017

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3 out of 5

ROOM VERY SMALL

Pros: SHUTTLE
ROOM TOO SMALL, COULD HARDLY FIT MY SUITCASES IN ROOM

Posted by , from STATEN ISLAND on 4 Dec. 2016

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4 out of 5

ONE NIGHT STAY

Pros: THE BREAKFAST WAS GOOD, ESPECIALLY THE CHEESE OMELETS. COFFEE WAS ALSO GOOD.
Cons: SHOULD HAVE VANITY TOP IN BATHROOMS. NO SPACE FOR PUTTING TOILETRIES. ICE MACHINE IS IN CELLAR AS WELL AS VENDING MACHINES.
Location: CLOSE TO EXPRESSWAY. MANY STORES IN AREA.
HAD TO ATTEND A FUNERAL. HOTEL WAS CONVENIENT. PARKING MAY BE DIFFICULT AT TIMES.

Posted by , from SOUTH JERSEY on 14 May 2016

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4 out of 5

Decent hotel for the price

Pros: The hotel was clean and the staff was friendly.
Cons: More breakfast/food options. And changing location of the heating unit, or even the direction the air will blow.
Location: Having more shuttles to the Staten Island Ferry would be excellent. I had to drive and pay for parking as the shuttle did not match my plans.
Although the room was small and a bit cramped feeling, it was clean. What I found frustrating was the heating/air unit. Since it sits below the window, if I had the curtains closed for privacy or not wanting the morning light in my face, I could not have the heat on at the same time as the fan would blow the curtains out and open. Considering my visit was in December, it was a bit frustrating and inconvenient. Additionally, I do appreciate the continental breakfast, although I did not find the food to be very good. There were very little options for those who have gluten issues, or who like to eat natural and organic. And the water for some hot tea was scalding hot, I burnt my tongue!

Posted by , from Kingston, NY on 21 Dec. 2015

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About the Comfort Inn Staten Island

Location 310 Wild Ave, Staten Island, NY 10314

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Comfort Inn Staten Island. Free self parking is available. This Staten Island hotel is smoke free.

  • 93 guestrooms or units
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Newark, NJ (EWR-Liberty Intl.) (17.8 km / 11.1 mi)
  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

Comfort Inn Staten Island offers 93 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries. This Staten Island hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 7 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Hotel Staten Island
  • Comfort Inn Staten Island
  • Staten Island Comfort Inn
  • Comfort Inn Staten Island Hotel Staten Island
  • Comfort Inn Staten Island Hotel
  • Comfort Inn Staten Hotel
  • Comfort Staten Staten
  • Comfort Inn Staten Island Hotel
  • Comfort Inn Staten Island Staten Island
  • Comfort Inn Staten Island Hotel Staten Island

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
url importing https://www.travelocity.ca/New-York-Hotels-Comfort-Inn-Staten-Island.h2233245-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.